Why does bitdefender not release my drive after it was autoscanned, restarted and autoscanned again? Windows cant unmount it.
Big fan of bitdefender here btw.
Auto scanning is on and I like it that way. I copied files from a drive yesterday before shutting down and leaving it plugged in. I do not normally leave drives plugged in but I did this time. This morning I turned my computer on and bitdefender once again informed me it would be scanning this "new device".
The scan completed nearly instantaneously. It has been an hour and I have not been able to unmount the drive. Aside from opening chrome to google solutions, nothing else has taken place on this system.
I disabled autoscan falsh drive function. Drive would not eject. I restarted my computer. Drive still wont eject. I shutdown computer and then restarted, drive still wont eject. I thought I would try to unmount the drive before bitdefender appeared in the system tray. Took me a couple of goes but I managed to unmount the drive successfully before bitdefender loaded.
I tried to replicate this by turning on autoscan again. I plugged the drive back in, autoscan was rapid and successful. I unmounted and removed the drive fine. So I plugged it back in again, autoscan again was rapid and successful. I shutdown my computer. Then started it back up again. Once Bitdefender loaded it autoscanned this drive again successfully. Drive won't unmount and continued to stay this even after another restart. I had repeat the rapid unmount before BD loaded.
This is not much of an issue on this machine. I do have a fleet of machines in my charge that I was wanting to migrate over to Bitdefender. Autoscanning, drives being left in on shutdown, and being unmounted correctly are all requirements needed from this fleet's antivirus. Is there something I am missing? I understand unmounting before shutdown, or removing after shutdown would resolve this issue. I am not trying to be difficult. Implementing even small procedural changes to the tech illiterate is not worth it.
Thanks :)
