-
Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
-
Why can't I see any text?
I recently installed Bitdefender and I can't see any text in any of the features. Support suggested that I uninstall and reinstall the program. I tried that but it didn't help. Any suggestions on what else I can do?
-
Change ports Bitdefender uses
I've had an issue since installing Bitdefender where one of my other programs has stopped running because it is trying to use Port 8000 but that Port is being taken up by Bitdefender. Is there any way to change which Ports Bitdefender uses so my other program can run correctly? Or is there a way for me to set it up so both…
-
Autoscan flash drive, wont unmount after restart. Troubleshooting please.
Why does bitdefender not release my drive after it was autoscanned, restarted and autoscanned again? Windows cant unmount it. Big fan of bitdefender here btw. Auto scanning is on and I like it that way. I copied files from a drive yesterday before shutting down and leaving it plugged in. I do not normally leave drives…
-
Bitdefender Password Manager (v1.3.0) on Android 14 not functional
Hi all, I recently purchased Bitdefender Premium Security Plus and set up everything on my notebook, including VPN and the password manager. Everything works fine. Then I went over to my Google Pixel 7a on Android 14 and tried to set up the password manager via the app (v1.3.0). I installed the app from the Play Store, but…
-
Virus in boot loader of SSD, M.2 possible fix?
So I have a MSI MAG Z490 Motherboard and a while ago I installed a Trojan so I reinstalled windows from a USB but the virus was still their trying to make me give it permissions. So I flashed the bios and uninstalled and reformatted my drives through the Window's installer, but I thought that after a few weeks I might have…
-
Common Activation Errors in Bitdefender Central
The following article will help you troubleshoot and fix common activation errors in Bitdefender Central. Let’s look at what activation errors you might encounter during the activation process and how to deal with them: Let us know if you ever encountered these errors and what steps have you taken to correct them.
-
Trojan File Keeps Coming Back. What To Do?
A file auto downloaded from a site and I accidentally clicked on it instead of deleting it, since it's a one click to open on Chrome. Bitdefender picked up a "chrome.bat" file and quarantined it, but it keeps on reappearing. I've ran a couple full scans and nothing comes up for some kind of program running in the…
-
purchased premium - VPN stopped going premium
I am having multiple issues with VPN. I have active premium subscription valid until December 2022, but for the last 1 month, VPN is considering my account as free and kicking me off. If I click on any Advt that appears on Google search, the link always fails. I have turn off VPN and then it would work. This is also…
-
Can't access the items in my "Safe files" list from my Mac Finder
Hi all - Ever since i downloaded bitfinder, i can't access the items that are in the folders that were marked as "Safe files" normally. Normally being - accessing the folders in which these items were originally stored. It's as if these files have just been deleted off my computer. I've tried to add finder as a safe app…
-
Zombie installer won't close
I'm currently running Bitdefender antivirus for mac v8.2.1.15 on Catalina 10.15.5. I have an installer v1.3.0 (1.3.0.277) That won't close. Whenever I quit, force quit, or restart my machine it resumes and does nothing except display an empty download window. How can I get rid of this? Thanks for any help!
-
Bitdefender Free Antivirus installation failed multiple times despite extensive troubleshooting
I have tried installing Bitdefender Free Antivirus four times on two of my computers, but every time, the installation ended with an error. (It also makes me re-download it every time that I retry). Bitdefender Free antivirus would have been my first choice, but I am not able to get it to install. I tried every…
-
Bdfndisf6.sys Blue Screen
I have been receiving the blue screen "driver_irql_not_less_or_equal (bdfndisf6.sys)" shortly after boot up quite frequently. I am using Bitdefender Total Security 2016. Here is my download link for my bdsp file https://www.sendspace.com/file/xirz8q Additionally I have attached my dx.diag to this post as well.…
