Error While Downloading Installation Files

Arief

Dear Experts,

I'm running on Windows 10 and I keep having this message while trying to install Bitdefender Antivirus Plus.

There is no problem with my internet connection. I make sure that there is no other antivirus installed and running in my computer, I have turned off real time protection of my Windows Security and also disabled my network firewall. I really appreciate if you can help me on this matter.

Cheers

Gjoksi

Hello.

On the same issue, check out this comment:

https://community.bitdefender.com/en/discussion/comment/335745#Comment_335745

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: Activate & Install -> Install -> select your Bitdefender product, for example Bitdefender Total Security, click on Contact Support in the black box and then click on Chat 24/7.

NOTE: Bitdefender telephone support is not toll-free!

Regards.