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How do I get configs for OpenVPN?
Hello! When I open Bitdefender VPN on my computer, I can't see any additional protocols versus on Android. After researching, I found out that protocols other than Hydra are not supported on desktop. My question is, I want to use OpenVPN, so how could I get the OpenVPN configuration file (.ovpn) so I can use it with the…
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Password Manager not filling in Identies
When accessing a web site that is asking for you to enter your identity name, address etc. it does not fill them in nor have I found a way to do so. Is this not an option with the password manager?
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BitDefender icon doesn't shows up.
I've been noticing this since for an year that whenever there are updates for the security product (BitDefender Total Security Antivirus), the BitDefender icon in the "hidden icons" won't show up sometimes after restarting the system upon update completion. By this I am unable to manually update the application further.…
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Bitdefender icon missing from System Tray after Aug 2023 Update
What happened to the icon in the system tray? It went missing after the latest update that required a restart. Does anyone know why or how to get it back?
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How do I search this Category (Guidelines for Product features & Ideation) only?
Guidelines for Product features & Ideation states, "Please do not suggest ideas that were offered before. You can check if an idea has been already submitted, by entering relevant keywords in the search bar." I had an idea about adding applications to one's Work Profile. But perhaps someone has already offered a similar…
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Is it expected that the service will be enhanced for digital identity protection?
Good morning, Is it expected that the service of Digital Identity Protection will be enriched with the monitoring of other types of data such as social security numbers, credit cards, etc..., for French users? This was already the case for American customers. Also, I guess compliance with the GDPR is a limiting factor now.…
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Suspicious web page detected
A website we run is being flagged as "Suspicious web page detected" in BitDefender I've scanned it with other online malware tools and there's nothing wrong been detected. The source code has been checked with Imunify too and it's clean. How do I get more information on the reason for BitDefender flagging it?
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Two Factor Authentication not working anymore.
Hello, I am presently locked out of the https://gravityzone.bitdefender.com/ for my company. The Authenticator app displays nothing for Bitdefender when trying to login. How do I get back into my Gravityzone Console?
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Bitdefender does not appear in taskbar.
I had this issue previously, and I re-installed Bitdefender to fix it. Also, I have checked the start-up programs, and everything is fine. Please, could you tell me how to fix this issue permanently? Below, you may find a screenshot that illustrates the problem.
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What are requirements for network discovery for OS X?
Can't find any current documentation for OS X discovery, as well as other non-Windows devices. Anything out there?
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Bitdefender central, change default locate app
I selected the wrong app to open the results of locate android device and set it as default, how can I reset it to open with Google maps instead of maps.me?
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Current Operating System Not Supported - Please Update To The Latest Product Version
Where do I get the latest version? All I get in my BD Gravity Enterprise account under Install packages is a repair tool! That's not what I need! I need the latest BEST endpoint agent. I'm running Windows 11 24H2.
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File Shredder: How Long Does It Take?
I'd like to get an idea of how long it would take Bitdefender's File Shredder to shred 1TB of files. Drive/files are on a server running TrueNAS with WD RED drives. Looking for an estimate of how long it would take. I don't want to start running it without knowing about how long the process may take.
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How Bitdefender Password Manager Works?
Hi All, can anyone explain in plain English how password manager works? I don’t use any other password things, except what’s stored in my iPhone and laptop. All the sites and accounts I use does it do anything with them or do I have to add stuff into the manager???
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Update on Startup
Please add Update at Startup. I would like to have fresh definitions as soon as I start using the computer in the morning when I turn it on.
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Email Protection -additional email doesn't work in OS/X
I recently renewed my subscription to Bitdefender Premium Security and found a new feature called "Email Protection" which claims to be able to protect up to 5 emails. I routinely use 2 emails in Chrome ... two different profiles ... one for myself and one for my wife. The way I normally use this is to "Quit Google Chrome"…
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Can't install Bitdefender Password Manager extension for Firefox I get an error.
When trying to install Bitdefender Password Manager extension for Firefox (122.0.1) I get an error message: "Unfortunately this add-on is not available in private browsing mode." However, I'm not in a private window when this happens and have turned off Firefox's Enhanced Tracking Protection. Any suggestions?
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Paid VPN shows upgrade option
Hi! I have paid VPN but it shows upgrade button. Why? I'm limited with a traffic of 200 MB/day. Thanks! PS: Problem solved after clicking Switch accounts and reentering the login data.
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Update of BD broke my Win11
Today Bitdefender Total Security did an update, and now the machine takes about 5 minutes to start, and while running it often hangs for a few seconds at a time. I uninstalled BD and all’s well again, reinstalled a new BD install and broken again.! I’ve been using for years and have subs for another 18 months I would…
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Why does VPN shut off when activating Webb Browsing Protection on my I phone?
Iphone
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I just deactivated Bitdefender from my Galaxy Note 9 it is blocking my home wifi from connecting
I just deactivated Bitdefender from my Galaxy Note 9 because as of yesterday it was blocking me from connecting to my home wifi even after I set my home wifi as a "trusted" network. Anybody know why? It worked for the past month now it cant get and hold the IP Address?
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When will the issue with Password Manager on Android 14 be fixed??
I have a brandnew Samsung A54 5G mobile phone. I cannot login to password manager (keeps asking me to login). Logging in to Bitdefender is not an issue. I don't understand the suggestion: "Meanwhile, please navigate to allow Alarms & reminders permission. Steps: Settings/Apps/Password Manager/Alarms & reminders -> allow…
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Αδυναμία φόρτωσης του internet Security For Windows στο Desktop . To exe File δεν φορτώνει .
Ενεργοποίηση προστασίας . Επιλέγω ενεργοποίηση και δεν γίνεται τίποτε
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Migrate Bitdefender Total to new Mac Mini
I have Bitdefender Total installed on my iMac running High Sierra, 10.13.6. I want to migrate to a new Mac Mini M1. What do I have to do to insure an easy migration? I can migrate using Time Machine, Super Duper bootable, or WiFi. Will Bitdefender migrate like other programs, or must I uninstall and then reinstall? And how…
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$Patchcache$ virus not found by Bitdefender
ClamWin finds viruses in $Patchcache$ that Bitdefender does not. Why?
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Latest MS security update
2024-01 MS security update will download but not install
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Win 7 Pro - False Positive C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe?
I have a Windows 7 Pro SP1 machine which is not routinely used. About 7 days ago, BitDefender began reporting malicious application alarms on C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe. I scanned the file with BitDefender and it did not find a problem. What is the procedure to determine if this is…
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Bloqueio de app parou de funcionar
O bloqueio de aplicativos parou de funcionar.. não pede mais a digital para liberar o acesso? Faz uns 7 dias que não funciona mais ! Nas configurações está tudo ok !
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Critical Update Download Failure
I cannot get this latest critical update to download successfully.
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BITDEFENDER Poor on Apple Devices 😡😡😡
I have had Total Security for years; it works well on Windows, but never on my iPads. This has been a constant problem for iPadOS. I periodically reinstall it on my iPad and it immediately blocks my emails, so I immediately delete the app again. Today is no different. I got tired of reporting the problem and never getting…