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Apps say they're installed on my MacBook, but they're not?
I changed the email address for my Bitdefender Central account, from my business email address to my personal email address. I then rebuilt my Mac using the same email address as my Apple ID. Since doing that, I can login OK to Bitdefender Central (using the new email address) but the dashboard reports that the Antivirus…
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VPN destroys itself
Hi, When I install VPN, it works great at first. After restarting the computer, it breaks. The UI is very slow and takes forever. I can't establish a connection either. I also noticed that I no longer have the TAP-Windows Adapter. I've already tried reinstalling it, but to no avail. I have the same problem on two different…
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Renovacion automatica
Buenas. No puedo desactivar la renovacion automatica. Sigo los pasos pero al ir a mis pagos, no conecta. Pido a 2 checkout, el codigo para Myaccount, pero no puedo conectar. Al renovar la VPN, tambien me paso, y estuvieron pasando el cargo por tarjeta recargable, que deje en saldo insuficiente para que no cobraran. Pueden…
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Added value?
does bitdefender central add security to NETGEAR armor?
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Can't open Bitdefender on iPhone 5
I'm trying to install on my mom's ancient iPhone 5, but I can't get the website to open. Other websites open fine, just this for some reason. I've cleared history, powered down and restarted, tried on Safari & Google, checked all the settings. I'm at my wit's end and don't know what else it could be.
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Disguised + P2P Servers in bitdefender vpn
DNS tests show that NordVPN is using its own servers, but it also reveals that the traffic has been secured by the VPN. Relying on Google servers like Bitdefender VPN also poses a security risk as it utilizes Google servers instead of its own. So, what's the solution? Do you know of any VPNs that use their own servers with…
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BitdefenderVPN Premium failing to autostart with windows 10
VPN failing to autostart with windows 10 even though set to do so in VPN settings! No matter how many times I set, reset, restart, reinstall the Bitdefender VPN Premium to automatically start with Windows 10 it just doesn't do so. I do not care how brilliant the VPN itself actually is, it is useless to me unless it will…
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How can I get rid of unified wintun that all of a sudden shows up on my computer?
I upgraded my Bitdefender and all of a sudden, this shows up.
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The "false" Malware
I created an a archive with the extension .BAT and bitefender has removed the archive .BAT
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Scam Copilot - is this only one device install?
Was having an issue but reinstall saved the day. Couldn't find a way to delete the discussion.
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How can I secure SecurePass plug-in in Chrome (windows)
I installed the plug-in in Chrome for Bitdefender Securepass and imported accounts & passwords. Using Password Manager, the plug-in was secured: everytimea new Chrome session was started, I had to fill in the master password to activate the plug-in. With SecurePass it seems it is not secured the same way: when I start a…
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Bitdefender Scanner App Alert wirhout having installed a new app
Hi, Does anyone have the same issue? My Mobile Security says on a daily basis, that there is a new app installed which is not safe, even though I did not install a new app. I get every day this push notification Someone knows why this happens or how to get rid of this? Thanks
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Error code 1020
I just received this error when trying to upgrade - Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution. I have tried to search for this code but no results Anyone know anything about this? Thanks in advance.
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IDM Integration (Internet Download Manager), how to add a virus scanner.
Hello! In Internet Download Manager (IDM), there is an option to add a virus scan. But I don't know what program (.exe) Bitdefender uses to scan files, can someone help me with this?
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Does SecurePass automatically store password/account info for new accounts?
Password Manager detected a log into a new account and asked to store the login and account info. VERY Convenient. It doesn't look like the "improved" SecurePass does that. Am I missing a config setting? I am on Windows 11 with the latest extension installed. I would hope that SecurePass has feature parity, at least, with…
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Captcha scam?
In the link below there's a Captcha and it doesn't seem right to me. I've read about Captcha scams. Can someone from Bitdefender please investigate the one below and report back if it's a scam or not? Thank you! *URL removed by @Gjoksi RULE: Posting malware samples and /or URLs is not allowed in the community! Do not post…
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Bitdefender causing excessive thrashing of USB hard disk
I had a problem with Bitdefender causing excessive access (99%) to an external USB hard disk which I was using for my image back-up. I got help from Bitdefender support who suggested I do a total uninstall and fresh install of Bitdefender. This seemed to cure the problem, for a few days, then the excessive disk activity…
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I recently changed from McAfee
I keep getting messages that my system has viruses. I have uninstalled all McAfee programs. Bit Defender tells me i have no viruses. Please help Thanks
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VPN over limit after 1 minute
How can a vpn use 200mb in 1 minute of usage? this is the 2nd time i went to pay bills using the secure pay in Bitdefender and it consumes all 200 mbs. first time it took under 15 minutes and today it took about 2. all i'm doing is logging into my bank to pay bills. Bitdefender vpn is just a joke in my opinion. what is…
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Does bitdefender Vpn contain obfuscated Servers
Nord vpn offers obfuscated Servers , they say: Obfuscated servers are specialized VPN servers that hide the fact that you’re using a VPN to reroute your traffic. They allow users to connect to a VPN even in heavily restrictive environments. When you connect to a regular VPN server, your ISP can’t see where you go online.…
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Bitdefender search advisor is still not working with Bing
Even with the "Open links in new tab" disabled, the search advisor does not work with Bing As mentioned in the article at https://community.bitdefender.com/en/discussion/94653/brand-new-windows-11-pro-pc-and-search-advisor-still-doesnt-work-in-bing-any-fix-for-the-issue this was being worked on but it's been a year now and…
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Installation Troubles
Hi all- Hopefully you guys are able to shine a light into my installation troubles. I download the file, then I get an error saying installation failed (see picture), also ran a reliability report and got the following. Any suggestions? Source Bitdefender redline update Summary Stopped working Date 12/20/2024 3:36 PM…
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There is no such permission calender in settings for scam alert
title, how to fix that? Maybe its malware or just a bug? ios 18 official release, bdm version 7.4.1
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Safepay Bookmarks: Sort By Name Or Drag And Drop Them Into Their Preferred Sequence
Hello, As I add bookmarks to Safepay, they are displayed in the sequence that they are added, so last-added bookmark appears last in the list. After a while, with more bookmarks added, it becomes difficult to locate a bookmark Could the developers offer a sort option to sort by name? I could then rename each bookmark with…
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Why change to Secure pass??
Can someone please tell me why I should change from Password Manager to Secure pass when Secure pass offers less options as is shown in this link. https://www.bitdefender.com/consumer/support/answer/109210/
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Re Logging in
Every time I login to Bitdefender I receive a message that says something like "New Device" please check your email for a code. The email takes a while and then I have to enter the code etc. It's very annoying. Can anyone enlighten me on why this might happen and possible solutions. Thank You
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Does SecurePass have an auto lock feature
This message is in the product guide, but I cant find how its done. Did you forget to sign out after using a device that is not yours?! This feature will lock the password manager with a PIN or log you out after a period of inactivity at browser level.
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Windows Error Event 10 & 214 AppReadiness of BDContextualMenu
I have two types of Windows 11 Error Events from Octorber 2024. (These are translated from Korean to English) Windows Error Event 10, AppReadiness Appx operation 'RegisterPackageAsync' on 'BDContextualMenu_1.0.0.1_neutral__wyhbsbn8my8n2' failed for user 'S-1-5-21-3827810689-2773908409-1804755854-1001'. The…
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Wallet->.csv->SecurePass question--
I followed the instructions for importing my passwords from BD wallet to the new "improved" SecurePass using a <>.csv file. The process did not export ALL of my accounts/passwords — only about one-third of mine. (Before you ask: I only had ONE account in Wallet.) Now, those 20 records reside in an "Import…" folder in my…
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Bitdefender SecurePass - The new and improved password manager
Hello, I've noticed Bitdefender has made a new password manager called SecurePass, it works well on both Windows and Android. I especially enjoy it on Android, since it's seamless and works better than the previous password manager (Bitdefender Password Manager). For the app itself, there are a lot changes. Such as the…