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Password Manager
I really messed up! I forgot my Password Manager password. All of my passwords are in the manager. I have guest at my password so many times that now I can't remember any of them except bitdefender, which I wrote down. I know I can reset my password manager but from what I understand I will lose all of my passwords and…
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Minha pasta de vídeos em meu pen-drive está inacessível
Olá: Meu pen-drive tem uma pasta de vídeos que, após uma ação do Antívirus, ficou conforme os anexos. Ela ficou inacessível, conforme demonstra os anexos, e não volta ao formato de execução em vídeos.. Alguém pode me orientar o que fazer? Obs.: Já abri chamado com a equipe técnica, gerei um arquivo Bdsylog e enviei pelo…
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Service with Chinese letters in Task Manager
I am looking for some help to figure out what this is. Windows 10 Task Manager Services show me a process like this: 楗敳潂瑯獁楳瑳湡t The details are this: 㩃停潲牧浡䘠汩獥⠠㡸⤶坜獩履楗敳䌠牡㘳尵潂瑯楔敭攮數 I do not know whether it is a virus, a malware, a threat or just a misfit. I cannot find the file and cannot remove it from the process either. The…
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Can't find any results of recent full system scan which was interrupted by Windows Update
I did a full system scan that was still running after 15 hours last time I checked (last night). At that time there were over 90 resolved items. I think the scan was taking so long because it was apparently scanning everything I have up on Google Cloud. This morning I see that Windows 10 automatically updated and restarted…
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How do I add a missing PC in central
Just noticed my latest PC, windows 11, was missing in central. Did an Uninstall/reinstall but still missing. cannot find any help. Anyone any ideas please?? Cheers, David
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Bitdefender Secure shredder has disappeared after installing Win11
Upgraded Windows 10 to Windows 11 and the shredder option has disappeared from the recycle bin, and cannot find out how to put the option back again.
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My Windows laptop tells me Bitdefender is out of date
I shut down my laptop every night. When I log on in the morning, Windows notifications tells me Bitdefender is out of date. To click the message to update Bitdefender, which I do. I look on my account and it says everything is up to date. However, when I try the Malware scan, it states it has sent the command, but it never…
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Use Text instead of emal for security code
How does one choose to have Bitdefender text me the security instead of sending it by email?
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Unable to install Bitdefender on Window 11 laptop
Getting an error message when trying to download the downloaded program file that says The app you are trying to install isn't a Microsoft- verified app. The pop up error box suggest I go the MS store or change settings. I have tried changing settings but that does not seem to help. I have tried to install via link and…
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Interference of bitdefender with terminal ?
I am struggling since months with the fact that each time I install Bidefender, I start to have issues with the terminal. Opening MacOS terminal, each time open bitdefender with a POP-up of asking to allow or block a terminal command that I didn't ask. Not sure my Macbook is infected or not. This is happening on all 3…
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Taming the Cookie Monster: Balancing Privacy and Functionality
In the vast realm of the internet, where information flows freely, browser cookies play a behind-the-scenes role that profoundly impacts our online experiences. These seemingly innocuous snippets of code have become an integral part of our digital lives, shaping how we browse, personalize, and interact with the web. But…
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Im forget the password in bitdefender total security
Please, im forget de password e now ? Installed in my notebook .. Is possible acess with my Mac adress ? The total security denied my acess remote ... denied the internet conections ... And now ?
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Bitdefender blocking WSL2 traffic -- Solution to a thread that was left unresolved.
This is a post about the thread https://community.bitdefender.com/en/discussion/77063/wsl-on-windows-10-has-no-network-connectivity and the thread https://community.bitdefender.com/en/discussion/82809/bitdefender-firewall-wont-allow-wsl-traffic . I am rather new to posting in community discussions but I found no way to…
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Icon colors in log
What are the icon colors in the log. I see red and grey, but they both say "Malware scanner: Application $app was scanned on install and found clean" (Amazon Alexa and Proton Calendar respectively for two examples),
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I need some help
I often run the scan on my laptop to be sure I have no issues. Well lately when I go to open a link I have had a tab open with what looked like a newspaper but a smaller pic would come over the top of it with an ad for Fast and Furious. Running the scan did not stop it from happening. Today when I clicked on a link on a…
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Ransome virus .wayn
Can someone help me to remove ransome virus wayn and to recover encrypted files? This virus added the .wayn extension to normal extension of every file in my computer and I cant open the files anymore. Thank you! For the moment I am still waiting for a solution from Bitdefender support team.
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Should I install this file? It says it's from Bitdefender SRL
Hi guys, I'm a bit concerned about this installer file that keep trying to install itself on my computer. It says it's a verified publisher: Bitdefender SRL. But I don't know how to verify that this publishing name is legitimately connected to Bitdefender. Furthermore, when I try to find the file on my computer based on…
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VPN Disappears Like a Ghost after Reinstalling Program. What's happening?
I was trouble shooting another error and I tried a few things but no joy. The help file suggested that I uninstall/reinstall the VPN application. The uninstall went fine but the reinstall is the oddest thing I've seen since I started with the first IBM PC. The VPN installs with no problem. I click on the connect button and…
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When I get report list by using API I don't see my report in response
I have my report in BD gravity console but when I get report list using API I don't see my report but I try to create report using api it work and I can see my report when I get report list using API but in console don't have my report created with api how to fix it
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Can BD remove files silently?
Hi, Today, I noticed my laptop is misconfigured - docker service stopped working, after sudden laptop freeze. I figured out that kernel module fs/overlay.ko is missing. The module was not mentioned in /boot/config-xxx.
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How to disable Data Breach notifications?
This is for Windows 11. No, I don't want to disable ALL Bitdefender notifications, only this one.
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Browser log in
I suspect the "save password" after initializing the search browsers doesn't save it. I am forever having to sign in and it is frustrating, I am new to Bitdefender and am working my way through it, but this forever having to sign in is frustrating, your thoughts please
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Locate device doesnt work
I am away from home at the moment and thought i would check to see if the locate device on my phone updates to where I am. However it still says I am at home when that isn't the case. I have connected via wifi in the location i am at and every time i select locate my device it still shows updated 23 days ago and shows my…
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very very very slow scan, BD fails with thunderbird
Hi, i'm a BD user at home. I've tried to install it on my computer at work because my boss wants to replace kaspersky. The problem is that BD has failed always the full scan due to biblic times it takes. I've always stopped the scan after 10 and half hours at the time to close and go home.Every time it was into Thunderbird…
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Malware detection Trojan.heur.bmy@@rbhctjal
I have ran several times the analysis of the system with bitdefender and the program is continuously telling me that there is this malware named "Trojan.heur.bmy@@rbhctjal" on my computer. I tried several times to delete the malware, and Bitdefender is not able to destroy this malware or so I think so. I don't know if it…
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Abusive auto renewal despite previous Paypal automatic payment cancellation
I cancelled the automatic renewal on my paypal account two month ago, I did not want to renew my subscription that expired July 7. Much to my surprise, and without any authorization or notice, Bitdefender managed to charge a 60 euros renewl to my Paypal account yesterday July 7. This is unacceptable, and illegal. I have…
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VPN
déja posé la question sans réponse ,pourquoi 44% d'augementation le prix du VPN
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Bitdefender Central Down?
Anyone else having problems logging into Bitdefender Central? I I keep getting redirected from https://https://central.bitdefender.com/activity to https://central.bitdefender.com/500
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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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I recently uninstalled Bit Defender, why are there still Bit Defender Services and apps running?