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I keep getting scam txt messages
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I have an issue in Windows 11 PRO where my user is removed from Admin account upon login
I found this thread where I see other people experiencing the same thing: https://www.bleepingcomputer.com/forums/t/757436/event-id-4723-an-attempt-was-made-to-change-an-accounts-password/ Particularly this guy: "I'm trying to track down the source of some security events in windows (I have a topic opened here, if you're…
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how do I download the latest????
l lost my system recently. how do I get the latest. I looked at the menus and can't find the latest. HELP
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Uninstalling Bitdefender completely blocked my PC !
Hi, Hi Everybody, I uninstalled Bitdefender Internet Security. Now, when I try to connect to my Windows 10 PC, the whole screen is covered by the "space dog" Bitdefender logo and a message "Bitdefender on demand antivirus scanner This assistant will guide you..." (in French). If I click "Continuer", I am offered various…
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SecureBootEncodeUEFI.exe
I just noticeded a Windows cmd window open up right after a Bitdefender update, at least... if the bitdef log is in UTC the the timing is correct. The cmd window was running SecureBootEncodeUEFI.exe and I wonder if indeed BitDefender does use this exe to do some magic after (some) updates. I cannot find anything about it…
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Full System Scan
During the above process, I noticed some files have ">=removed nulls" attached to the path and name of the file being scanned. What does it mean and will it affect the file? Thanks.
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come drouin
Bonjour, pourquoi quand je connecte mon vpn sur mon iphone cela déconnecte automatiquement ma protection web? Merci
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How do I access Bitdefender Digital Security.
Can't find it on my dashboard. Bitdefender Internet Security Build 26.0.36.193 and am not sure it the link I received from Bitdefender email is safe. If I don't have it how can I get it? Thanks
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Is there a way to permanently disable BD's constant deletion of my crypto miner apps?
I have manually added my miner apps to the exclusion lists on my two mining computers multiple times. No matter what I do, your software continues to mess with and delete or disable my mining apps. I have asked support, but been ignored or told "too bad". All I want to do is permanently and totally disable BD messing with…
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Central app on Android frequently fails to load
Since I reset the data of the Bitdefender Central app on my Android phone, it fails lo load data. The website is still ok, so it looks like an issue with the app. After the login procedure (2-factor authentication via email) the app now most of the time doesn't fully launch. It frequently gets stuck on the screen you can…
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GZ 7.9.2.290 Eng: 7.94858 causing high lag (slow) with communication between servers.
when disabling antimalware On-access Scanning module everything goes back to normal.
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Did I accidentally allow a malicious site to force malwares or viruses on my pc?
This notification pops up and i accidentally added the the site to the list of exceptions thinking it was another false positive until i took a second look. Could I have accidetnally allowed a malicous site to do as it pleases with my PC? "Suspicious connection blocked Feature:Online Threat Prevention msedge.exe attempted…
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powershell
Threat Defense has blocked powershell.exe and conhost, stating that the former is malware. TIA for the help.
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Wordpress Lock-out
I am unable to use my Bitdefender VPN because when I engage the VPN, it locks me out of my WordPress website. Why is this? WordPress Forum says to contact Bitdefender VPN directly and request to add your website as a safe website to visit as there could be some settings within your account that prevent you from accessing…
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Anyone ever heard of Antivirus Solutions?
They are offering 3 years of Total Security for $75.00. Very tempting but I cannot find any info on them. Thanks
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I am trying to cancel the auto renew function for Bitdefender VPN
I follow the proscribed method: Go to my payments but in each and every occasion the following appears:- " We are experiencing an internal server problem. Please wait to be redirected or you can try again later." Why is this???
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Wrong country website comes up when VPN used (Yahoo.brazil)
Windows 11 - Bitdefender Premium VPN Version 25.5.7.54, Bitdefender Total Security 26.0.32.116 If i open Firefox without VPN, it correctly opens www.yahoo.com (home page) With VPN active, a new Firefox app opens br.yahoo.com (Brazil's Yahoo) by default. I've tried deleting all cookies, data, history in Firefox and…
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USA VPN servers down today, or is it on me?
As of today, all day, I cannot connect to ANY websites with VPN connected to any US servers. CA and other EU servers, some sites, but not all, could connect. "Site can't be reached, down or moved" messages. Disconnect from VPN and all sites immediately load. I have several work websites, as needed, added to split-tunnel so…
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Mobile Security Web Protection turns off on iPhone 14 Pro Max but not iPhone 12 Pro Max
I have two iPhones. As stated, the Web Protection continually turns off on the 14 Pro Max but not the 12 Pro Max. All settings are the same, ios version is the same. I see lots of suggestions for Android but NOT for the iPhone. I can't keep checking to see if the web porotection is funtioning continually. Suggestions…
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Removing a Profile
I got the report about impersonations attempted. I have a profile on Checkmate - I would like to remove it, but I don’t know how. Any ideas that might help me?
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Refund
Hi admin, I raised ticket #1008446672 about having my refund from the automated renewal of Total Security. I just purchased my own subscription separately this morning already. I don't need another one. I'm also slightly panicking since those were my last funds as I am a working student. Please assist me as soon as you can…
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Suspicious connection blocked notification for msedge.exe
Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe. I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11…
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App Lock Biometrics dont work
With biometric app locks enabled, anyone can open apps. When set to Pin - everything works fine. After all, I care about logging in via fingerprint and this function does not seem to work at all. As I mentioned - with biometric login, anyone can open an application that should be blocked
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Media creation tool
When I insert a USB stick into my PC i get a pop up saying new device detected. When I try to create a media creation tool using the MS app, the process starts then i believe when it tries to write to the usb drive fails. just has and error cannot create on your computer or something close to that. So I assume it's BD. How…
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google services on chrome account errors
hi, i want to ask about google. when using google search on chrome with specific user, i get a reload loop, even after deleting all the data!. is there a solution for that?
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Help deleting password protected
This file was identified by a full system scan \\?\Volume{3802b0c6-00f1-43c3-a307-12fbabea5a70}\EFI\HP\dip.zip=>dip.efi Password-protected Not scanned(file was password-protected). I assume it was from an HP firmware update but I would like to be sure it is benign as well as be able to remove it. I am not sure what the…
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How GravityZone Event Push Service Connector Works
Hi Expert, Currently I use GravityZone Event Push Service Connector to get the event from GravityZone to my Syslog Server. I follow the instruction from this link documentation: https://www.bitdefender.com/business/support/en/77209-144080-build-an-event-push-service-api-connector-for-cef-standard.html and the the service…
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Web Protection and VPN
I've just installed Bitdefender Total Security on my Windows PC and the Mobile Security app on my iPad. Web protection on the iPad wants to turn on VPN but I dont want to enable the Bitdefender one as I already use NordVPN. Can web protection work with Nord?
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The Bitdefender VPN Doesn't Want To Connect At All, Either Error 182 Or No Error. Any Help?
Hello, I was using the Bitdefender VPN normally until suddenly it stopped working. I tried ALL the solutions over here, Fix Bitdefender VPN errors 2, 4, 9, 12, etc. on Windows, Mac, Android, iOS, and upgraded the OS from Windows 10 to 11 with no luck. I've been contacted by Technical Support Engineer but still the problem…
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Separate Work accounts from Personal accounts
Trying to see if there is a way to separate the work accounts from the personal under the same master login. Would be nice to be able to assign them to an identity then if needed export those specific work accounts. Don't really want to have two master accounts, work / personal. Anyone have thoughts or solution?