Managing subscriptions and finding someone to help

Chipjones

I was just asked during an audit about why I have 4 different billings for our bit defender account. I have not been able to reach someone to help me understand about the 4 separate subscription charges in November that total $447. We are a fairly tiny company. The website gives instructions to be able to turn off auto renewal but my account does not have that feature, no matter which browser I use. I need help to find out how I can understand our subscriptions and how to manage our accounts

Flexx

https://community.bitdefender.com/en/discussion/103724/managing-subscriptions-and-finding-someone-to-help

Kindly have a look at the links provided below.

For Business/Enterprise:

https://www.bitdefender.com/business/support/en/77211-122410-manage-subscriptions.html

For Consumers:

https://www.bitdefender.com/consumer/support/account-billing-subscription/

If you need more information, kindly get in touch with Bitdefender support.

For Business/Enterprise:

https://www.bitdefender.com/business/support/?lang=en

https://www.bitdefender.com/en-us/support/contact-us?last_page=BusinessCategory

For Consumers:

Kindly contact Bitdefender support by visiting  https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards