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Wallet discontinued, yet still prompts for login on each reboot
The Password Wallet in my protection has stopped working with the latest update, but I still get prompted on every reboot to enter the Wallet password. There seems to be nowhere in the product interface to remove the wallets I still have. I do not plan to use the new Password Manager, and I have exported all my passwords,…
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Virus scanner versus Plus version, MacOS
Hi Bitdefenders... I don't know, is that what we call ourselves? I'm looking at this product and what I really want is the antivirus, antimalware part of the software package. I don't need a VPN, or a password manager, or whatever. Just the antivirus. So, while I had been thinking I would purchase the whole package and…
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What does bitdefender mean?
So I was just doing the usual stuff on my PC and I get a notification from bitdefender saying that it has blocked some sort of connection to a website I have never been in. I checked the website and it's some kind of a stats website. Can someone explain what bitdefender caught, because I don't get it. The site is…
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Why am I constantly being pestered to use Safepay?
Virtually every time I open a new web page, I am being pestered by a little red window in the bottom right corner asking if I want to use Safepay for this page. I DO NOT WANT TO USE SAFEPAY EVER ON ANY PAGE I OPEN SO STOP PESTERING ME OR i AM GOING TO CANCEL MY SUBSCRIPTION. It really pisses me off when I am being annoyed…
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Two Macs Only Recognized as One on Central
In addition to other machines (including Macs), I have Bitdefender installed on a new MacBook Air and an older MacBook Pro. On the Central management website, it will only show one or the other machine. If I try to get the machine that's not showing (e.g. MacBook Air) to show up by re-logging into my Bitdefender account…
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Bitdefender IS 27.0.16.86 on Windows 11: high mem usage after a couple of hours
Hi, as you can see from the picture below: Bitdefender has reache about 1GB of memory usage after a couple of hours that my desktop PC is running (Windows 11 22621.2070 with Bitdefender IS 27.0.16.86). I know that memory is used for normal operation as well as for cache mechanism that make Bitdefender absolutely light and…
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Bitdefender and EA Battlefield 2042
Since the latest update of Battlefield 2042 (S6) it seems the new EAAntiCheat is incompatible with Bitdefender. Anyone else experienced this?
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Missing the ability to manage the existing subscriptions and payments history
I would like to stop auto renewal of my existing subscription. I was looking for such feature everywhere in the Central but I have not found it yet. I have also reviewed the FAQ. Answers in the FAQ do not correspond the reality. How can I stop the auto renewal and check my payments history?
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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Message Virusapp detected?
I got a message on my mobile that i can't get rid off. Bitdefender app says my system is safe. I can't make out if this message is generated by Bitdefender or not. It also did not mention which app is compromised. Can anyone help to solve this?
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Downloaded/opened a virus...now what?
I feel supremely stupid about this, but I figured I should probably get some advice. I got a Discord message from a friend I hadn't talked to in a while who made games in his free time back when I talked to him a lot. He said that he had made a new game and needed people to test it, and I agreed. He sent me an .rar file, I…
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Is Bitdefender Good for My Computer?
Hey everyone, I've been hearing a lot about Bitdefender lately and was wondering if it's a good antivirus for my computer. I want something that's easy to use and provides strong protection. Can anyone share their experiences with Bitdefender or recommend any other good options for antivirus software? Thanks!
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Bitdefender VPN v.24.x and Port Forwarding unblocking?
Looks like VPN is blocking and preventing Port Forwarding from working properly. Are you ever going to fix this? No where have I been able to get any information searching your site and others on the web. Why does it seem I have to buy and use another company software/service? I think it should be the user decision on…
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When trying to unistall kaspersky: this action is only valid for products currently installed
When trying to uninstall kaspersky anti-virus 2013 on control panel, I receive the message: 'This action is only valid for products that are currently installed. When trying to install Bitdefender, it gives the message that it can uninstall kaspersky and that I should do it myself. But I can't and Bitdefender can't. What…
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MS Store and my surface pro camera
I have tried to delete the MS Store from the list of apps being "allowed" to use my camera. Unfortunately, bitdefender keeps adding it back in and I receive a notification multiple times a day that it has been added back to the app list.
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Regarding the issue with 2 subscriptions
Hello, I have Bitdefender Total security subscription ( 5 devices 3 years) which is going to expiring on JAN-12-2024 and couple of days back I have brought second Bitdefender Total security subscription ( 3 devices 3 years) which i have activated on OCT-10-2023. I'm looking a solution for - start my second subscription…
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Sensitive data exposed BUT cannot change password as accounts unidentifiable
What are these data breaches please? I have no idea what the accounts and read even mean and there’s no link to follow… Please help
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vpn connection has stopped of an error 300
vpn error 300 all time the same error never working with me 1 min anyone can help me to fixe it
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Can anyone tell me what this is and what I can do to ensure my safety
Recently got this while playing modded minecraft with some friends, haven't done anything, haven't downloaded anything from a sketchy website or a dodgy link. Im wondering what if I can get more details other than its an IP from New Jersey, US and is a Linode User. My anxiety is through the roof due to this. Minecraft has…
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Query on file should it be there should I delete it or let it stay ?
Prior to and post a detailed scan I noted the file under the Protection tab in the Exceptions listing namely /private/tmp/com.bitdefender.com. If I should delete it how to do this ?
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Modifying the host file without interference from BD
I want to add the following to my hosts file, but keep being hampered by BD that once reactivated proces to modify the back to having no entries. Sure I can block these at router level, but the hosts file should be accessible to power users. Anyone know how this can be allowed? I want BD to keep monitoring the file and…
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Issues with downloads after installing Bitdefender Plus
Hello! I signed for 1 year of Bitdefender plus, but after installing it im having a problem across various apps with downloading stuff. Downloads keep interrupting and resuming and it makes downloading things very slow, in gaming clients like Steam, Xbox, EA app etc. And on Chrome downloads are interrupting with network…
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Password Manager - How do I add passwords for apps?
First of all, the passwords for apps from Bitdefender Wallet weren't imported to Password Manager. Now, how do I add the passwords for my apps and systems, if the website field is mandatory? Is there a password vault that I don't have to access through a desktop browser?
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Bug? Bitdefender Mobile Security - stop/crashes at app-lock access (after opening a locked app).
Good day, I'm using bitdefender for many years now without any problems, it silently does its work on all my devices. But since just a few days (since about 27-10-2023) on my phone (Samsung S10e/OneUI 4.1/Android 12) Bitdefender mobile security stop/crashes at app-lock access (after opening a locked app). Bitdefender…
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Mobile app issues
Hello I have a couple of issues with the latest version of the mobile app; 1 Account privacy - shows not been scanned for 2 weeks but is constantly scanning without end 2 Keeps asking me to activate Scam alert there is another issue relating to the bitdefender central it says my i pad doesnt have web protection switched…
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Blocking access to GOM player on Win 10
Hey there! I wish to block the persistent pop-up adverts that GOM player throws when the app is starting and also the webpages it launches automatically on app closure. Not to mention the bloatware it installs in the background every now & then! :/ I have blocked GOM and GREtech (the developer) from accessing the internet…
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Does web protection in Android provide real time scanning of web links
Does web protection in Android scan web link's content and scripts in real time to detect malicious intent/threats ?
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Bitdefender Antivirus Free (2023) / Exclusion not working
Hi, Can somebody please help because Bitdefender is driving me nuts !? I have noticed that the exclusion does not work in Bitdefender Antivirus Free v27.0.23.112 I already configurate Bitdefender to exclude a folder and whole disk from scanning and incoming downloads from certain software but Bitdefender still see it as a…
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New version of VPN-Mac; No Disconnect button
I've updated to the new version of VPN. I really like the new features! The only problem I have is that when I click the Connect button, it connects and everything is fine, but if I want to disconnect for some reason, the button still says Connect and does nothing if I click it again. The VPN is still connected. I would…
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Bitdefender is flagging WO mic as a threat
So today i noticed that bitdefender is neutralizing some threat, and i was shocked to see that wo mic is infected with (Gen:Suspicious.Cloud.2.juW@aG0iCCli) I run the download URL in virustotal and it said it was clear. What do you think should i do i already uninstall the program just to be safe. Is this a false positive