code 9

Mardo

Scott

Hello @Mardo

See if this article helps take care of the code 9 VPN error.

https://www.bitdefender.com/consumer/support/answer/11311/

Regards.

Alexandru_BD

Hi,

To add here, in the event the basic troubleshooting steps don't make a difference, kindly get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

They will provide further assistance regarding this. State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Regards,

Alex