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subtitles not showing up in prime videos
Hello, Does anyone else have problem with amazon prime videos subtitles not showing up? I tried all the fixes available online without result, I'm suspecting that my bitdefender internet security blocked something. I would appreciate if anyone have any idea what I can unblock in bitdefender setting so the subtitles will be…
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When connect to AT&T fiberoptic, Bitdefender blocks a port scan attack from a masked IP address
As the title says... I'm being port scan attacked which gets 'blocked' yet something still disables my network adapter. I simply netsh winsock reset in command prompt and restart computer and am able to connect to other WIFIs again. It's all very strange and I do not know enough to have even the slightest clue of what is…
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i am getting this file(Trojan Generickd) again and again every 5 min, how can i resolve this issue?
is there any problem? coz this is giving me notification every 5min and disturbing my work, what should i do? please help
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Is krnl.exe safe?
I don't know if it's safe or not, many other people are saying it's safe, while others are saying it's a virus.
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Windows Security not operating with BitDefender?
During a routine update from BitDefender, I received an onscreen message that Windows Security was not operating. Is this something Bitdefender causes or was Windows Security just bumped off when i purchased Bitdefender? Thanks.
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Refund
Hi Admin. I raised Tickets # 1008405364 for the cancellation of automatic subscription and refund of my amount but did not get any response. I don't know from where to track my ticket, kindly help me. Thanks & Regards, Thomas
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Frustrated!
Since downloading Bitdefender I'm unable to access the internet through wi-fi unless I plug in. When I call customer services the line goes dead and the online access says too many attempts - clear cookies! Really having a bad 1st experience with this product and wish I never purchased it... How do I access the firewall on…
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Can bitdefender protect my android phone 100%, even if it is not receiving security patches?
Nowadays, there are so many ways of hacking, I just want to be assured.
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Subscription
How can I use the subscription purchased on iPhone on an Android, I sold my iPhone and want to use the subscription purchased on Samsung?
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Printing from Safepay
I am a longtime user of Safepay and have been able to print to a network printer (my default printer) the past several years. I am currently running Bitdefender Internet Security build 26.0.35.174. The last time I was in Safepay and printed successfully was May 10, 2023. Today I noticed I can no longer print to that…
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Upgrade bf total sec. To a version that Can be installed on a win 2012 server
Hi how Can I upgrade my current bitdefender software to a version that can be inst. on a win2012 server.? and is it possible to run an online version before installing? My server is infected.😭
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Upgrading Package
Hi, I recently bought a laptop and up until now i only had Bitdefender for Android and Bitdefender VPN. I have seen that I can get Bitdendfer Total Security which includes Bitdefender for Android and Bitdefender VPN within this package. My Bitdefender for Android is due to expire in September 2023 and Bitdefender VPN in…
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Subscription renewel
Hi there, I have another month left on my Total Security package and am interested in a special offer to renew with a Premium Security pakage. How can I transfer the remaining month or so left on the old package when buying the new Premium one without losing the time left? Thanks for your help/reply
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Dismiss Password Manager Recommendation in Bitdefender Internet Security
I already use a password manager which I'm perfectly happy with so won't be using the new Password Manager product being advertised by Bitdefender. Is there any way to dismiss the notifiaction so that I can focus on important security alerts and warnings? I've tried clicking the notification to go the webpage, toggling…
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Add certificate security exception
Bitdefender is intercepting our email connection and injecting a certificate in a way that is not trusted by Thunderbird. It is scanning encrypted connections, and replacing the legitimate server certificate with it's own cert generated on the fly. How do we fix this?
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Clear Web protection page Traffic categories
how can you clear the traffic categories that shows on the web protection page? It is showing information about browsing history that a privacy app should not reveal. This is for the Armour VPN product on an iOS device.
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Bitdefender Central
Salutare tuturor! Știe cineva când va fi actualizata aplicația Bitdefender Central pe Android?
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Bitdefender Security installation is launched, but does not install
I have alreday installed it OK in 3 devices. Last one is a W10 PC (legal), i7 sufficient disk space. I have tried several times the installation (in Administrator role), but the furthest it goes is to ask me authorize the launch of the downloaded file. And it is my best and key domestic device. No proxy. Please provide me…
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Password Manager should take port number into account
I have several virtual servers running on the same machine on different ports - each needing it's own login. The current Password Manager doesn't consider the port when searching for login data, so it will just list all logins associated with that URL, regardless of the port number. Also, when offering to update passwords,…
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Malwarebytes said to be present when it is not found
I installed Bitdefender as I could not open two documents in Word at the same time, nor could I add an attachment to email in Thunderbird. I therefore suspected a virus. Bitdefender scan showed nothing, but next time I booted the computer it said (before Windows came up) that it had cleaned many but not all files. As the…
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Does BD Antivirus Plus Subscription Include The Password Manager?
Does the Password Manager come included in Bitdefender Antivirus Plus or is there an extra charge for the password manager? If not, what antivirus package includes the password manager? Normand
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passive detection mode
Hello In firewall settings, can someone recommend using passive detection mode or not? Which one is more secure?
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hi
Basically, I just wanted to say that I am very impressed by your work, guys! I expected a lot, but you seem to have put even more effort into looking after me.
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Printer problem in Safepay
I have the same problem that has been previously discussed unable to print from Safepay. Most annoying. windows Firewall is turned off! I was with Kaspersky before and their Safemoney did not have this problem. if this continues with Bitdefender I will more than likely go back to Kaspersky.
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Why has SafePay recently stopped allowing my printer to print from my bank statement?
Been doing this for years, and now...all of a sudden it no longer allows it? I changed the Windows access to "Default Printer" as the pop-up window directed, restarted the computer, and it didn't change anything. Thanks for your thoughts...
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Hello , I recently bought Bitdefender Identity protection, I need to activate it through my mobile n
thanks
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I was trying password manager (not yet paying) and now I can't get into my gmail account.
How do I cancel password manager when I am not a paying member? I am a paying member of Bitdefender.
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Central Login Repeatedly Returns to Login Page
I keep getting redirected back to the Login page. Process: 1) Enter email address at central.bitdefender.com 2) Enter Password 3) Enter Two-Factor Authentication from email. 4) Return to login page @ central.bitdefender.com I have tried on two different PCs in latest Edge and Chrome. It looks like some others have had…
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AV and WSL2
Hello Community & forum Moderators, As per your thoughts, what would be the best approach in securing/hardening WSL2 instances on Win10/11 host on AV level? Given the fact that WSL2 is completely isolated system, would it make any sense installing separate Linux AV (gravity zone, clamAV or similar) along with AV on host…
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Bitdefender Online Threat Prevention blocked code dot yengo dot com
Windows 11 Pro X64 Build 22621.1778 Microsoft Edge Build Version 113.0.1774.57 (Official build) (64-bit) Biitdefender Total Security build 26.0.35.174 It appears that Bitdefender Online Threat Prevention is constantly blocking code yengo com in Edge browser happens multiple times when closing browser for me, also when…