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Why safe pay jump from web site.
I have to keep clicking icon in top right corner of screen, just to bring it back up.
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Newly Setup of XDR, how to?
I have my Gravityzone and assigned license to 1 client with XDR - productivity apps (office 365). I can only manage to connect the Email Sensor and not Audit Sensor. Questions: Their license is MS Biz Standard only, do they need E5 license to activate the Audit subscriptions required for Audit sensor ? My Email sensor is…
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I was charged twice for my annual renewal. I want a refund.
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I have bitdefender antivirus plus subscription -- does the other 2 devices include my phone
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Someone I blocked is reading all my social media messages and emails
Someone I blocked is reading absolutely everything I send via social media messages including from my private accounts and blue-ticked accounts to blue-ticked accounts, and all my emails, telegram etc. Even when i am in Instagram they seem to know whose account I have gone into to view. This is true for text sent from my…
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MacOs 15?
Does Bitdefender GravityZone Business Security officially work with MacOs 15 - Sequoia? We are trying to install it on one machine but non of the instructions are updated to match the changes in MacOS 15 so we are stuck with errors that cant be fixed with the help of the instructions
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Why does safe pay give me a blank pay?
I am going to take everything I add to safe pay and go to another software. I have to click on go to desk top to make any payments or check any financial accounts. I am considering going to another software. I have a low level of tolerance when it comes to my financials>
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Email protection disappeared?
Hi, i have Bitdefender Premium security plus. It has been monitoring 4 email accounts, 2 Gmail and 2 outlook. It has suddenly stopped monitoring all but 1 of them. (My main Gmail account). Support guides me to the app to fix the issue but I can't find the email option within it? I know it was there before! Can still see…
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Why does Bitdefender open itself multiple times at startup?
Every time I start my iMac, Bitdefender opens itself at least twice putting multiple app icons in my task bar. This morning it opened four times, and I now have four Bitdefender apps open. This is maddening. Does anyone have a solution to fix this? Thanks.
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MacOS security scam
My 83-year-old father received this MacOS Security warning in his Chrome browser on his mac about a month ago. He called the number and thankfully soon realized it was a scam. I installed Bitdefender, cleared his browser cache, etc, and looked for bad extensions. We thought that solved the issue until he received the same…
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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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Connection location when using Automatic
This is a feature/enhancement request. After the VPN connection is established using the Automatic option, please indicate to where BD VPN actually connected. This would be convenient and helpful to the user. Currently, when using Automatic the user has no idea to where they connected.
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Using iOS Simulator in XCode with Bitdefender GravityZone
When we attempt to reach SSL-protected websites (i.e. https://carallel.com) using iOS Simulator on MacOS, we receive an error that The Connection Is Not Private, and it looks like a self-signed SSL certificate is being proxied by Bitdefender which isn't trusted by the simulator. Is there a way to exclude the iOS Simulator…
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Import from app
When trying to import data from Roboform I am told too many fields. So how do I import csv from Roboform?
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Update of threat database
Hi all, by mistake I have clicked "not now" on my dashboard. Now it has been two days that I do not receive any updates of the threat db and I don't have the option on the dashboard. How can I manually enforce an update?
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Any way to deal with frequent sendgrid/twilio warnings which seem to be a scam
I keep getting warning emails about login attempts sent by sendgrid to me. These attempts seem to be generated all over the world. As far as I know I do not have a sendgrid account. the message I get is Are these messages real, from an account that I might have and not know about? Should I be concerned or just delete them…
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'new device discovered' - *what* new device??
i keep getting new device discovered pop-ups, with no information on exactly what device is now considered new [p.s. - i have attached no new devices…]. Some information pointing to what the software is talking about would be very helpful. I've checked what little information is available.
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Total Security-White screen
I have iMac and tried to activate Bit Defender Central. The screen goes white and nothing happens! Am I missing something?
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BD Mobile Security keeps turning off on my Samsung Phone
I also am having BD Mobile Security turn off multiple times a day on my Samsung S10e phone. I changed battery optimization to unrestricted and turned off putting unused apps to sleep. Under Battery Background usage limits, it doesn't display BD as a selectable app which can be added to the never auto sleeping apps list.…
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Malware Scanner Keeps Detecting New App
Every morning for the past week I get a notification: "Your Device is at Risk - Malware Scanner - "You just installed an app that cannot be currently confirmed safe..." I have NOT installed any new apps, but I still get this notification. Why? How do I fix it? - Thanks. System: Android - Pixel 7a
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Bitdefender Total Security
The desktop widget has aquired a framework, see attached . How can I get rid of it? Thanks
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Help! Bitdefender's Auto-Installed Chrome Extension is Disrupting My Workflow
Hi Bitdefender Community,I hope this message finds you well. I am reaching out to express my frustration regarding an issue I have been experiencing with Bitdefender. Recently, I noticed that Bitdefender automatically installs the Anti-Tracker extension in Chrome without my consent. This has become a significant…
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How do I get my OnePlus 8 pro to stop turning off the Web Protection
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Downloaded one product, another got installed!
I downloaded and installed Bitdefender Internet Security but ended up with Bitdefender Premium Security with VPN and a bunch of other junk that I did not want. Uninstalled everything, afraid to try again. Why did Bitdefender install so much stuff that I did not want? Thank you very much, Bitty
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What does the triangle in the system tray icon mean?
A little triangle has recently appeared in the bottom right corner of the Bitdefender icon in my system tray. What does this represent? The manual seems to suggest this is the default icon shown when everything in okay, but I've been running Bitdefender for about five weeks (30 day trial, then I subscribed about a week…
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Does Bitdefender block a program that searches for a memory address within another program (Windows
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Recent Locations on Windows App
The iOS app quite nicely shows recent connections that can be easily tapped and used. What in the cousin-inconveniencing **** was the logic behind the decision to deny this feature in the Windows app? Unless I'm just blind and not seeing it, the Windows app requires you to type in a connection and search for it rather than…
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Brand new as of today installation of bitdefender requires updated IE 11
I spent a few hours getting all prereqs and KB articles installed only to get a non-working, non-updating program that shows a screen that tells me that my IE is not up to date. Are you all right? This is 2023, and no one uses IE 11. It is not supported as of 2022. It is not possible to get further updates yet you require…
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False positive: dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798
""" Infected file detected 10 minutes ago Feature:AntivirusThe file C:\<redacted>\dsp_seed-ak2CoQGZ.exe is infected with Trojan.GenericKD.71619798 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. """ File was downloaded from:…
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BitDefender prevents me visiting mail.yahoo.gr
Bit Defender reports the followning Suspicious page blocked for your protection https://mail.yahoo.gr/ Your connection to this web page is not safe due to an unmatching security certificate. This means that the certificate was issued for a different web address than the one it is being used for, and you run the risk of…