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iOS Data Scan
Bitdefender for Desktop found two Trojans on my iPhone backup. These were removed from the backup but what about the Phone? How do you scan the iPhone's data and remove the trojans?
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VPN won't connect if I changes sites unless I reboot
I move my laptop between my home and office. Both have Sonicwall routers. If I restart my laptop at home, VPN works fine, but if I put the laptop to sleep and move to my office, VPN won't start unless I reboot. Same thing the other way -- If I have rebooted laptop in office, put it to sleep and taken it home, VPN wont…
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identity theft protection
Hello.Just bought identity theft protection .I m from Greece but the app want to add only usa origin and usa mobile phone what must i do?
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Split tunneling not working despite specifying web address.
I occasionally stream live TV with Spectrum. I added the address to the split tunnel settings, but to no avail. When I copy and paste the full address in the split tunneling settings, it automatically deletes or leaves out a portion of that specific address. It allows the "Spectrum.net" portion of the address, but it…
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Banking applications with Bitdefender Safepay and Bitdefender VPN
Combining both of them results in significantly slowing down computer applications. I used this combination with three banks. With 1 of the 3 banks it worked perfectly. Not with the two others. Closing Bitdefender VPN and working only with Safepay gave good results with a second bank. No solutions so far for the third…
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Bitdefender Internet Security/Protection/Video- and audioprotection/Microphone monitor.
Good morning (00:10 the Haghe NL), Yesterday I purchased this suite and today the VPN Premium. Absolute fantastic! I have a question about the microphone monitor. It gives a notification when an app activates my microphone. SnagIt seems to activate my microphone. Why? I don't have a clue. It's just an app I use for making…
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Make customer feedback easy, open and transparent.
Bitdefender claims to have make it easy to make suggestions. I searched and found this forum but the very first comment says "closed". I would like to see Bitdefender actually place a feedback button on the dashboard.
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Suggestion for BitDefender products GUI
Hello! I would like to make a suggestion to improve the BitDefender products. I have been using Bitdefender Total Security on my Windows laptop and BitDefender Mobile Security on my Android smartphone for many years. What I realized in the last few years is that very little to no changes have been made on Bitdefender Total…
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I Don't Like The New UI.
Hello, so my bitdefender free just got updated recently. It gave me New UI. The new one looks horrible compared to the old one, which was much better at the time. Does anyone know the old UI is so much better than the new garbage one? Tell me in the comments. Old UI New UI (the one that is hated)
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online radio buffering issues
since installing Bitdefender the two regular radio stations I listen to on the net whilst working, start buffering almost immediately and I have to seek an alternative source to play the radio eg. mobile phone - I prefer playing the radio stations through the PC as I have decent speakers - I have tried Firefox, Opera and…
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I have yet to have capable security help from Bitdefender.
I get notices all the time that the same range of IPs get blocked over and over again. When I report this to Bitdefender, I am told that your corporation will not perform DNS queries. How can you do anything without knowing where the threats are coming from? I have even been asked to provide some Bitdefender stranger…
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Bitdefender Safepay window hiding
When I use Safepay, after a short time (20 secs to 1 minute), the Safepay window disappears and my screen reverts to the last Chrome window I was using. I can restore it to where it was by clicking on the Bitdefender icon in the taskbar, but the same thing happens again after a short period. My Bitdefender is up to date,…
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my VPN (hsselite) its not working after last update of Bitdefender
is anyone having same issue? my VPN (hsselite) its not working after last update of Bitdefender
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This morning, Bitdefender Total Security identifies Disk-O as malware
This morning after the update, my Bitdefender Total Security, started identifying Disk-O as malware. Please help. Thank you.
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Malewaredumps
I recently got a notification that one of my emails was associated with Malewaredumps from bitdefender, I’ve tried searching online with no luck, can find plenty info on collection1 etc. does anyone have any more info?
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what is the difference between endpoint_id and computer_id?
what is the difference between endpoint_id and computer_id? are both the same? i have read the docs i found and i didn't find the answer. I did a test on the API https://www.bitdefender.com/business/support/en/77209-128484-getmanagedendpointdetails.html when I enter the endpoint id in the endpoint_id parameter I get the…
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Why Bitdefender blocking my company website
Hi. I have problem with access to our company website [*url removed by @Flexx*] .I get information that Bitdefender blocked access to the dangerous page. Our developers checked the code and there is no malicious code?!? How to find why Bitdefender blocked our page? I see that issue is likely on [*url removed by @Flexx*],…
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Bitdefender VPN seems to block many email messages and legitimate web sites from loading
Bitdefender VPN seems to block some email messages (they come up as "no content" unless I turn VPN off) and legitimate web sites from loading (the sites simply time out, just plain won't load). This includes messages from legitimate companies with whom I have accounts, and from some friends, as well as from our synagogue.…
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Change DNS setting on Google chrome
"Hello Bitdefender community. I am using the Bitdefender AV Plus. I have noticed that Bitdefender "locks down" various settings in PC and in browsers which results to be tamperproof. Personally I like this cause I have a peace of mind from browsers hijackers or any kind of malware that change my settings in PC. I get the…
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Bitdefender alerts for CompatTelRunner.exe
Hi Bitdefender gives an alert, since a day or 5, for CompatTelRunner.exe. But this is a windows program. What should i do with this? regards Jan
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Online threat detection false positive?
I've been getting suddenly a lot of notifications that warn me "chrome.exe attempted to establish a connection relying on an unmatching security certificate to d25lqe4mlyaln6.cloudfront.net.. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted…
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Device Limit Exceeded
All, We have a Mobile Security Solution under Gravityzone and we are currently limited only to 25 devices and it says "device limit". I tried reaching out to our MSP and also to Bitdefender but still waiting for an update. We are deploying almost 200 iPads with Mobile Security
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Bitdefender found a FrameMaker file infected
Hi, I have Bitdefender licensed. I am using Adobe FrameMaker with a monthly subscription. I am running a desktop computer with Windows 11. Recently, Bitdefender informed me of an infected file related to the FrameMaker application. See the attached screenshot. Now, this is odd considering that all Adobe applications are…
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Password Protection Error
Hello All, In the past I created a password to protect my firewall settings from being changed. I thought I removed the password sometime ago. Unfortunately, I no longer recall the password and I am unable to make any changes to. There are no options to reset this function. Can someone please help?
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Bitdefender VPN Premium bought - still can't watch french reply in NZ
I just bought VPN Premium, activated it, change location to France and 6play.fr still doesn't play in NZ. Help please or can I get my money back?
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Protection de l'ordinateur ou de l'utilisateur...
Nous sommes en janvier 2024. BitDefender n'a toujours pas réalisé que ses produits protègent les ordianteurs et pas du tout les utiisateurs. L'affichage indique toujours : "Vous êtes protégé". Un non-sens qui démontre que la société infantilise ouvertement les utilisateurs en tentant de leur faire croire qu'ils sont des…
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Cannot enable Bitdefender Total Security Firewall
Hi, I'm on Windows 11. On my Protection dashboard in Total Security, my Firewall is disabled and when I try to reenable it, the toggle goes back to grey again. My Base Filtering Engine is on Automatic startup and is running, but I simply cannot get the firewall to toggle on. Any suggestions?
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HELP go-ipfs_v0.24.0_windows-amd64 what is this??????
I'm on my new PC, and I turned off Bitdefender because it doesn't allow Steam to run. The reason I turned it off was to play games. The reason Bitdefender blocks Steam is unknown to me; if someone has an idea, it would help a lot. But that's not my main concern right now. After turning off Bitdefender, I received a popup…
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How many device i can use if i buy bidefender mobile security ?
I'm new user, can anyone tell me about this application ? if i buy bidefender mobile security, how many device mobile i can use it and can it be work on android and IOS mobile too ?
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Word and Excel completely disappeared from my system, and NOW...
Hi everybody, I'm new here and need your help if you have any to offer, I'm not a tech head, but I'm not an imbecile either, so here's the deal. In late August, Word disappeared from my system, not the icon, the entire program, and about six, eight weeks later, Excel followed. I never use PowerPoint and of course, THAT…