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How to find scheduled scan?
I have a scan that runs every Thursday at 6. I know that I used to be able to access this and change the time it runs as I changed it only a few months ago. But now, for whatever reason, although the scan still runs as scheduled, I can't seem to see nor alter it anywhere. Where did this go?
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My VPN will not open on startup And I have no Kill Switch option
I have my VPN set to open at startup but it NEVER does. I use Windows 11. Also, in my advanced Settings option there is no KillSwitch option.
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Bitdefender VPN remarkably unreliable with auto connect
Installed the VPN a week or so ago on 5 devices. 3 laptops of a variety of vintages and 2 android phones. I cannot rely on any of them auto connecting. It's very disappointing. Thought Bitdefender was better than this. If you tell me to uninstall and reinstall, I'll scream. Please just get it fixed and do a fix and remote…
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How to resolve this problem
Hello, Several times a day i receive by notification the message below form Bitfefender. The message is blocked and that's great but I don't like this. I have a Bitdefende Premium and vpn license. The VPN is always on. Can anyone tell me how I can resolve the problem below and where it comes from? Thanks in advantage for…
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Scan Flash Drives defaults to 'Autoscan'
Total Security. Scan Flash Drives defaults to 'Autoscan' each time computer is booted. It's annoying and I want the "disabled" option to remain disabled each time I boot computer.
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VPN youtube no internet
Hello! Yesterday and today I can't connect to youtube.com using the VPN. I have to disconnect the VPN so I can browse youtube. Youtube says I have no internet. What can be done? Thanks!
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Account falsely showing up as expired - how to reset?
I have the latest version of the Bitdefender app (27.0.1.263) installed on Windows 10 Home 22H2 64-bit. I have no other antivirus apps installed. I am currently using the Free plan, which to my knowledge does not have an expiration date. Checking Bitdefender Central confirmed that my account is active and my devices are…
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"Action cannot be completed" error when trying to login to Password Manager Chrome extension
New behaviour since last Google Chome update to Version 122.0.6261.95 (Official Build) (64-bit). I am unable to login to Password Manager since then. Any suggestions?
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Disabling CD/DVD Scan does not work.
(Apologies if this has been raised before - I've searched help and the web but cannot find an answer.) Disabling CD & DVD Scan only works for the current session. On reboot it reverts to asking if I want to scan the currently inserted CD/DVD. Is there a way to permanently turn CD/DVD scan off? Thanks in advance for any…
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What happens when your free vpn trial runs out?
I just started using the vpn that bitedefender made and its great! But what will happen when the free trial runs out? Will i get a free vpn version?
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How to Allow Ftp Network Access Through Bitdefender firewall.
I'm using Bitdefender Total Security I'm trying to access to my ftp folder via wifi public network on win11. When I disable bitdefender firewall I have no issues. How to Allow Ftp Network Access Through Bitdefender firewall. Thanks in Advance
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Is there any way to see more granular information when you run the One Click Optimizer?
I guess what I am asking is can I see the individual items being optimized beyond the broader categories I see following the run, and before I just click OK?
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My laptop camera is not detected
Hello all, I know some similar question has been posted (https://community.bitdefender.com/en/discussion/82472/no-camera-access) but the solution posted on this old thread doesn't work with me. I think this old thread is related to an Asus laptop (with Control Center) but I have an Acer. My problem : My camera (integrated…
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New Windows 10 install Free Bitdefender Antivirus subscription has expired message.
Yesterday, I installed fresh Windows 10 Professional on new SSD and after updating I downloaded bitdefender_avfree from Bitdefender website. It installed perfectly fine. After updating and working for some time I turned it off to start working today but when I tried updating the Virus definitions the following message…
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How do I install the download file for bitdefender?
I just purchased a subscription tonight around 8:30P.M., verified my email and have been able to log into the bitdefender central but everytime I click the "Install" button on antivirus plus OR VPN it proceeds to tell me that it is downloading on the top right of my browser but it eventually times out and says cannot…
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Issues with BitDefender Gravity Zone - Email Security Web Console showing Braille
We have a few people in our org that need admin access to Email Security Web Console, Everyone except for myself when running reports or in certain areas of the Email Security Admin Console are showing the text back in Braille and not a standard readable language / font Has anyone else run into this issue ?
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[Email Security] GMail blocked in & out - claiming 550 5.1.8
Trying to go into customer from gmail: Sending from customer to ANY gmail: JUST started happening yesterday... Any ideas?
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Installing dependencies in VS Code
Hi, Has anyone encountered a problem when installing dependencies in VS Code? I am trying to install React dependencies and it does not allow me. Any thoughts? Thanks much
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Malware detected
Anybody has seen this one before? Gen:Suspicious.Cloud.4.UB2@aeFtWjfi According to Bitdefender, it was detected in my network. Thanks.
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VPN not connected
I tried all of the fixes for error code 9 and still no connection. When I try to connect VPN, It defaults to the "upgrade now" screen. When I close that screen, the VPN screen reads "not connected". That's hours of my life, I will never get back. Sadly, I paid for this.
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Windows 11 Performance
How can I get BDServiceHost to not gobble every last bit of resource, when it decides to? Its giving me no notice of anything found amiss or of what it is actually doing and there doesn't seem to be any way to suspend it while i get some actual work done. WD (windows 11) is turned off, Full scan has found nothing & I'm not…
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Why the conflict: Endpoint Security vs Total Security?
I am a freelancer and purchased a laptop from my IT service provider client because my laptop is now ancient and bits are falling off. The client installed BD Endpoint Security to protect their network. I went to install BD VPN and Total Security. VPN installs and runs, no problem. Total Security insists that I first…
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Regarding Unmatching Security Certificate Warning
I'm a hobbyist who follows a number of web sites for my interests: Scale modelling, motor racing, military, naval and aviation history. None of these involve purchases or financial information, and often I'm not registered as a member on these sites. With some sites that I've visited in the past, and bookmarked, I'm now…
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ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
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Auto renewal
Yet again auto renewal happened after I cancelled auto renewal… so now I am stuck with 2 consecutively running copies of bit defender ultimate… very frustrating…
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Home Title Monitoring
I think a home title monitoring capability in the Identity Theft Protection would be a nice feature to add. Many other full service Identity Theft Protection programs now include this.
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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VPN not working on MAC Sonoma 14.2 - Error Code 99 & 12
I've been trying to connect VPN since last 3 weeks sadly i'am getting error 99 & 12 I tried to raise issue with customer support but no solution from their side, anyone knows how to fix the issue? I also read the help article and other solution posted no success! Regards
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PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355
Hi, I'm getting the notification: PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355 and was blocked. Your device is safe. When running Visual Studio 2022 powershell console, in the console I get an error: At line:1 char:1 + &{Import-Module "C:\Program Files\Microsoft Visual…
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two-factor login in Bitdefender Central - Wrong activation - How to fix it?
Hello, I think I made a mistake turning on two-factor login in Bitdefender Central and now I'm unable to log in. I read in the community that @Mike_BD could temporarily remove two-factor access so i can log in and reactivate it properly. What data do @Mike_BD need to do that? Could you help me? Thank you