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firewall rule mangement
How do i block the internet for a program in the bitdefender firewall?
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Possible Conflict Between BD Total Security And NordVPN. Any Help?
I have Bitdefender Total Security installed on my pc running Windows 11 and am not using Bitdefender's vpn. I also have NordVPN installed. I have struggled with NordVPN disconnect issues. When NordVPN disconnects, I lose my internet. It may stay connected for one hour or one day and then disconnect. Please note NordVPN…
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MT4
Hi all, I am new to this but I have had Bitdefender for many years. I have a problem as it has suddenly put my MT4 program into quarantine. It is asking for me to chose another path to restore it. However, when I chose another path, it says " The system does not have rights to access the specified path" This is very…
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Bitdefender Password Manager Subscription For Two Users
We are using Premium Security and because it is available for up to 10 devices my husband and I both have devices on the one subscription. I have assigned each device under the profile as to who owns what device. Up to now we have both had our own Wallet on our computers. With the upgrade to the new Password Manager I have…
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Bitdefender Password Manager on Android 14 (beta)
Hi, has anyone got PM to work on a device with android 14 beta? The new Pixel 8 has 14 so I'm assuming Bitdender has it working on that? My Pixel 7 with the beta 14 crashes the PWM.
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Why does my activation code does not work?
[*image removed by @Flexx*] I recently reinstalled windows 11 on my laptop. Since then I'm not able to activate the subscription with the activation code. Kindly help.
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Why does the report say I'm connected to 2 wifis
Hi hope someone can help me and my mum got are first report through and mine says I'm connected to 2 wifis but I'm only connected to 1 that my home wifi I haven't connected to another WiFi and on my mums phone says it connected to 7 wifis she only connected to her home wifi and her cameras she has out side
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Privacy activation problems - cannot enter mbile phone number
1. I am not really happy with the functionality of activating the identity features. I cannot enter as requested the mobile phone number. It doesn’t work with or without leading 0 and trying later does not help! The manual does not cover that issue. Thanks for ideas
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How do get actual subscription renewal dates, length of subscriptions and cost?
I've used Bitdefender for many years and one of the biggest complaints I have is how they manage their subscriptions. I currently have a family plan that shows two different renewal dates depending on which site you look at. Verifone showed a 1-27-24 renewal date where if you go to Bitdefender-Central it shows a 5-13-24…
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Cannot send support ticket
I cannot send a support ticket. Trying later doesn't work. All other internet features and web pages work. The same result on different servers. ;-) if problems persist contact support thats what I try but it doesn't work - why?
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Tried installing Total Security but got Internet Security instead. Why?
I installed Bitdefender Internet Security about 30 days ago on a trial subscription. I've decided I like the product but I want to use Total Security instead because of its support for Android. I have tried the upgrade in two ways: * Via Bitdefender Central * Log in to Bitdefender Central * Select My Devices * Click…
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Malware extensions CanisLupusHattai and ChaohusaurusGeishanensis
My kid, who is always on gaming sites, now has 2 malware extensions that i can not remove. Bitdefender is not detecting them. How do I get rid of these.
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suspicious-bouman.45-148-120-51.plesk.page - what process is this?
Bitdefender just notified me twice: Suspicious connection blocked 8 minutes ago Function: Online threat prevention firefox.exe attempted to connect to suspicious-bouman.45-148-120-51.plesk.page based on a certificate mismatch. We have blocked the connection to keep your data safe, as the certificate used was issued for a…
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Total security 10 devices
I have total security 5 devices running out in two days time, I purchased a new total security 10 devices and tried to replace my old subscription with a activation code which has shown up in my account but when I tried to download it it will not open. Is this because my old subscription has a different number of devices?
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How do I make "Your System is Clean" message disappear automatically?
When a scheduled scan (quick or full) completed, it did so quietly with the window closing after it completed. After a recent update, the window remains open until I click close. Not a major problem, but mildly irritating. How can I change this? Many thanks Win 10-64 Bitdefender Total Security, Build 27.0.30.136
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Scan Flash Drive setting cannot be saved
After the latest update for crypto mining, restarted the system. After this update, on every restart device scan for flash drive is automatically enabled. Even after changing to ASK EVERYTIME, after every restart device scan is auto enabled. Running windows 11 with latest update 23H2 and no other security except…
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How to know whether installation process is working or not
I have a screen that tells me that my desktop isn't protected but when I click on the button to Enable Protection the next screen tells me that a fix is in progress. After a short while, the screen reverts to the previous screen, telling me that my desktop isn't protected. I can see that some activity is continuing on my…
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Bitdefender central not sending notifications
Hi my bitdefender central isn't sending me notification and does it scan for my location by it self because I seen my location pop up next to wifi signal so I opened up central and it said location scanned 1min ago but I didn't scan for my location Samsung s23 ultra Android 14
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Data breach on my email
I checked my email about data breach and turns out in 2020 i had 3 data breaches and one was on cit0day Should i do something even if it is old? since then i already changed passowrds but i'm about to set a password manager, would this help?
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Wall Street Journal
I've started receiving alerts on my Dell desktop about infected web pages when I go to my digital WSJ page. Can't believe this is real. Anyone have that problem?
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How to uninstall SafePay
SafePay creates more annoyances than it's worth for me, so how do I eliminate it from by Bitdefender account? It launches and takes over my screen for banking sites that are on my exception screen. Sometimes I have to reboot my PC to get my system back to normal.
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Password Manager does not open/show vault
Installed Password Manager on new phone When I try to open app it asks for Master Password. Says "It looks like you already set up your account. Enter your Master Password to see your vault" I enter Master password to see vault and app closes. I open app again and same thing happens
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Threat detected by opening a steam game
So, i installed a game from Steam and it's original not cracked and Bitdefender as soon as i open the game it detecs an online threat is this a false positive?
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Why did I get a notification from bitdefender saying it doesn't support this Web browser
Hi I've had bitdefender for a few weeks now and the Web protection says it doesn't support this Web browser but I've only been using 2 chrome but I haven't really used that I use edge more but I didn't open it up at all I only opened up es file explorer up anyone know why it said that and it turned it off I had to turn it…
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Phishing website
I have a website, and it's reported phishing by Bitdefender antivirus, I can go past this but I want to sort this out because we also sell Bitdefender and our clients will see this warning, I contacted support and I still have this issue.
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Please remove our domain mlc.co.id from your blacklist asap
Hello, You have categorized our site as phishing. We have already proceeded with all the characteristics and we have no virus or phishing you can see here https://sitecheck.sucuri.net/results/mlc.co.id Can you please solve this asap?
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Which unsupported browsers do Bitdefender users currently use?
Although Bitdefender covers a wide variety of Operating Systems and big named Browsers like Edge, Google Chrome and Mozilla Firefox; there are still browsers that are unsupported/under supported that leave security holes open for malware and tools that make Bitdefender's other tools leave an inconvenience for the user of…
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Get Rid of Yahoo Browser Default
I prefer Google Searches. Yahoo keeps hijacking my choice. How do I get rid of that auto-default?
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Found Modified Firmware on device, unble to factory reset
Is this a fixable issue? None of the settings are my own. Help
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Website is suddenly blocked - Troubleshooting
Hello Bitdefender Community, i am new to this place because i am looking for a solution. I do host a few website-projects and recently i´ve made the discovery that one of these websites isn´t available for business customers because they are denied the access throught the bitdefender endpoint security. Right now the error…