Wrong email address on upgrade screen

Big George

I have an offer of a free upgrade, but when I click on it the screen asks for my email address ending @waitrose.com. This address no longer exists. It is no longer my account address. It was changed many months ago. If I enter my current address it says it is not valid.

[Deleted User]

@Big George ,

Welcome to the Bitdefender Forums. I think that your best bet is to contact Bitdefender Support to get your account email address changed.

https://bitdefender.com/consumer/support/

Chat is the fastest way to reach them. Telephone support is not toll-free, but you also have an email option.

I hope this helps. Have a great day.

Regards,

Phil

Big George

Thanks for your guidance Phil. I'll give it a go.

Cheers. George.

[Deleted User]

@Big George ,

You are welcome. Please let us know about your experience with Bitdefender Support.

Good luck, and have a great day.

Regards,
Phil