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Cancelation, refund and disabling auto renew
Hello, yesterday i bought a Bitdefender total security program for 1 year from bitdefender's turkish site since it uses the countries currency. But i cant manage my payments or get a link from 2checkout to disable the auto renew. I also sent a mail to the Turkish site. I don't know what to do since the payment is a lot…
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Expired Subscription On Correct Email
I have an expired subscription on the email I want to use and an active subscription on an email that I want to change to the expired subscription email. How do I do that?
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See exact URLs for sites that have been blocked by Parental Controls
Hi In the Website Activities report, I can see the general categories of sites that have been blocked by parental controls but I would like to see details of the actual domains and the actual number of attempts to access them. I know these categorisations are far from perfect and I would like to know exactly what sites…
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Why is https://www.auskec.kr/ flagged by BD as unsafe?
At https://www.auskec.kr/ (in Opera, on Windows) I get ~~~~~ Web Protection by Bitdefender Suspicious page blocked for your protection https://www.auskec.kr/ Your connection to this web page is not safe due to an untrusted security certificate. Phishing sites often use fake certificates that trigger this alert, and their…
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Breaches
Hi I am wondering why Bitdefender Central is advising that my email address has appeared in 2 data breaches while privacy scans on my mobile say my email has not been found in any data breaches. hitbit
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How do I unlock my android?
I recently created finger print access, I was not awarw that after 72 hours, I have to open mt phone using a password. I have been asked for a Bitdefender Password which I do not have. I am not now able to use my phone.
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Uninstall Password Manager
How do I uninstall or disable Password Manager
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Bitdefender Virus Shield process is using too much memory
Bitdefender Virus Shield process is using too much memory. At system start it is using around 600mb but after a few hours gradually gets up to 12-14gb of ram
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Lien De Bitdefender 2015 Compatible Windows 10 (32 Et 64 Bit) En Français Ici A Telecharger ! Merci
http://download.bitdefender.com/windows/de...r_ts_19_64b.exe ou http://download.bitdefender.com/windows/de...r_ts_19_32b.exe
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Bitdefender WordPress Plugin
Dear Bitdefender , I've been using Bitdefender Internet Security on my desktop, and it has proven to be highly effective. I am here because of my client wordpress issue. My client's WordPress website is hosted on a shared hosting platform. Unfortunately, the website has utilized several free plugins, some of which have…
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bitdefender antivirus app will update or change app ui like Vpn app did?
any news about new bitdefender in 2024?
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How to install Bitdefender Total Security on Android
I purchased Total Security and easily installed onto PC, however when trying to install on mobile, only option is the previous free trial Mobile Security. How do I avoid paying for Mobile Security which install wants to download when I've just purchased Total Security which I want to install onto android?
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VPN en partage de connexion
Je suis en panne de réseau fibre avec mon PC, je me connecte donc en wifi sur mon iphone en partage de connexion. Dans cette configuration, mon VPN ne se connecte pas... ???
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Slow performance and stuttering during any gameplay
Can anyone help sort out the problem of slow performance during gameplay? After installing Bit Defender, I've got proper stuttering in all games, which was never the problem. It is not the case in the hardware, as I have a 16GB DDR6 NVIDIA GeForce RTX3070 GPU and 64GB of RAM. I have tried to shut down Bit Defender, and it…
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Ad blocker/tracker
This past week, my ad blocker an ad tracker has allowed ads and my location to be known. The products that I looked at arenow showing up in my email organizer, on facebook, and other places. I've had my VPN for almost a year and this is the first time I haven't felt safe with it. It's doing that all my Android and on my…
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How do I create a New Password?
I recently created fingerprint access on my android phone, I was not aware that after 72 hours, I was supposed to open my phone using a password. I have been asked for a Bitdefender Password which I do not have or forgot. I am now not able to use my phone.
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I noticed something today?
A search did not give me a real answer, so I am sorry to ask here, but it is a bit odd in my opinion. I re-installed Bitdefender TS a day or two ago, after my licence was renewed. (On my new Desktop.) But just now I noticed that on my Windows 11 Pro 64 bits desktop, Bitdefender TS shows 32 bits processes in task…
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When I select UK as my VPN location, it shows Iran, but when I select, any other country it shows
Hello, I am wondering if I could get some advice with regards to something which seems out of the ordinary. When I select UK as my VPN location, it shows Iran, but when I select any other country it shows that country as my location, very concerned as in my head it does not make sense, have I been hacked? I cant get my…
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My software no longer allows me to connect to my banking
I have an issue that I have been working on for the last couple of days with my browsers not being able to connect to my banking sites. The only way is to remove Bitdefender. I have used Bit Defender for years, and this just happened last week. Any ideas of what may have happened? error message was err_empty_response Ken
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most recent windows security update( windows 10)
I can't install the most recent windows security update. The vulnerability scan says its a critical update. Do I need this if I am using bitdefender for my security?
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BD Firewall Turns off
For the last few months my BD Firewall mysteriously turns off without me being notified and Defender is turned on. Been trying to resolve on my own with no luck. I appreciate any thoughts on what is going on and how to resolve.
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Can I scan system apps on mobile?
Can't find the option. :(
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Bitdefender does not scan all files
Please make changes to the Bitdefender for android so that it scans all the files and directories and all the apps including system apps as well. I am pretty sure it does not scan the system apps yet. As a user I do not feel much secure while using it. Hope in future things changes.
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Feature Request
I have a feature request for the developers to implement in the Bitdefender product when scanning for malware on the respective operating system (Windows, Mac, Android) 1) Is it possible to include the estimated time for the scan to be completed? 2) Is it also possible to include the percentage of the scan that has been…
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Excel Add-In Quarantined
Hello, I have been using Big Red Consulting's Excel Add-In tools for years. Suddenly BitDefender is blocking the application and related temp files. I've reached out to BRC and they say it is a false positive. I have already: Run a Full BitFender Scan - nothing reported Removed, rebooted and reloaded the BRC software - no…
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Someone has repeatedly tried to unlock my device?!
Noticed this situation this morning. Central shows multiple failed PIN entry attempts on my device, even though nobody was physically operating the device (during the night, sleeping alone in the room). I noticed that these repeated "attempts" have been recorded for the last 12 days, also during daytime, as the Bitdefender…
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I did a full system scan and it flagged viaforge 1.12.2 3.3.3 as a virus. Is this a false positive?
Heres the link to the file. [*url removed by @Flexx*]
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**BEWARE** the 'bonus' offer....
I'm infuriated by the renewal process - EVERY year.... I recently received a renewal 'offer' from Bitdefender with the Subject line: "Strike while the savings are hot"... in the body of the email was this wording: "Renew your subscription early and save big on Bitdefender, named "Outstanding Product" by AV-Comparatives."…
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McAfee
When I scan with Bit Defender, McAfee fires up and indicates my computer is infected. Bit Defender keeps saying I'm safe.
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Can't access my router page - adding an exception tried
Hi, wonder if anyone can help. Can't find any actual Bitdefender support details and a new user. I cannot get into my router page. The alert in the address bar says it's not secure. I've tried adding an exception but then I can log in on the login page and then the overview page just hangs and none of the menu options can…