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Banned email
I'm trying to add my email for monitoring, says it's banned. Can it be reset? I need help fixing this?
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Safepay and Bitdefender Wallet
I alwyays do my Stock trading transactions through my Bank on Safepay. What additional protection does the Wallet option give? Thanks Franco
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How Can I Retrieve My Activation Code For Bitdefender BOX Renewal?
When I received the confirmation of my renewal and activation code all I got in the email was the statement "false". That is not the activation code. How can I retrieve my activation code? "Thank you for purchasing Bitdefender BOX! You've just purchased 1 year extension for your Bitdefender Box, for 105.19 USD. All you…
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How do I disable SafePay messages?
How do I get this notification to never bother me again? Not just for this page. I never want to see it again. I don't want it to warn me about a device joining my network. I get those every 4 minutes. I don't want to hear about anything. I want Bitdefender to alert me when a bad FILE is found on my computer or if…
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Total Security Installer Flagged As Malware
As in the title - I have downloaded from my Central account the Windows installer for Total Security and this is being picked up as malware on VirusTotal and Hybrid Analysis. Trojan.Generic.Win32.1697845 is noted by Zilya via ViusTotal and Trojan.Win32.Malicious.4!e by AegisLab via Hybrid Analysis where Filseclab also…
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Request for Time-Restricted Schedule Feature in Internet Security 2011 Parental Control
The parental control feature of Internet Security 2011 does not offer a time-restricted schedule for websites, only the option to block or allow. Can you consider adding this feature in the next patch release? It would be beneficial for those who don't want to block websites completely, but only restrict their access…
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Antimalware sur Bitdefender ?
Bonjour, Dernièrement j'ai fait une analyse avec Emisoft antimalware qui m'a trouvé 18 malwares à haut risque qu'avait laissé passé Bitdefender Total Security. Ma question est simple : y'a-t-il un antimalware avec Bitdefender Total Security et si oui comment l'activer ?
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Anyone has a remedy to high cpu in BD
Hello, I have the same problem and it seems that the ony solution is to swich to another software. Is there away to stop the program? Thanks silverdesk13
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is there a way to temporarily ignore exceptions?
is there a way to temporarily ignore all exceptions during a virus / malware scan, or force the advanced automatic threat detection to pick up potential threats or the online threat detection protection to pick up online threats etc.. I have a large number of folders and applications under exception and it would not be…
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Why photo upload paused when VPN is active
Both Google photos and Amazon photos apps on my android phone configured to automatically upload new photos to cloud when connected via WiFi. But it stopped working when I started using bitdefender VPN. It says "upload paused, waiting for wifi" when VPN is on. If I disconnect VPN then the upload starts right away. Is there…
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Why is my website blocked?
I asked someone to look at my website [*edited by admin] but for them it's blocked by Bitdefender: How can I make sure they and others are not being blocked?
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Do I even have a bitdefender wallet?
I received an e-mail regarding the wallet and I don't know that I have such a thing.
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email in thunderbird opens mail and I see gibberish
How can I disale email scanning
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dopo una scansione profonda, il problema non è stato risolto
ciao. come posso rimuovere questi pop-up/malware che si aprono in continuazione? grazie
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Bitdefender Antivirus for Mac: 9.2.0.33
What is the current version of Bitdefender Antivirus for Mac? Although the Bitdefender article "How do I update Bitdefender Antivirus for Mac?" states that the current version is 9.2.0.12, a Bitdefender customer support representative indicated that 9.2.0.33 has been released and is generally available - even though the…
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LiftMaster MyQ being blocked
I use LiftMaster MyQ on my Android phone. I recently added Bitdefender. A few days ago I tried to reset my MyQ password and ever since have been unable to proprerly use the MyQ app. My wife has the identical phone (without Bitdefender) and MyQ works properly on hers. It seems some part of the MyQ app must be blocked on my…
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Trojan ****** Detection on Bitdefender; No Detection by Wordpress, Wordfence, Sucuri
Has anyone encountered the below detection for a website? The website below is our website, and is hosted through Wordpress. Wordpress does not detect the trojan, nor does the Wordfence plug-in or Sucuri Plug-in. Past community discussions (linked below) have resulted in a false positive. Is there a way to confirm that…
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Salesforce Integration with Spring Microservice
I am using JWT bearer token flow to get access token from salesforce and then call salesforce API using this access token. I Have already generated a private key and certificate with OpenSSL and have uploaded a digital cert on the salesforce connected…
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Binance.click Phishing detected by Bitdefender Mobile Security
Hello everyone, Since yesterday my Bitdefender mobile app keeps finding a Phishing, please see the image below: I had deleted all Safari browsing History & Data; I have deleted all my emails; I have restarted the phone; I have no idea which app is doing this Have any of you encountered this? Any idea how to get rid of…
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Checking Accounts using Password Manager
Entered all credit cards easily. Thanks. How do I, or can I, enter checking account information...routing numbers and account numbers. Thanks again.
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Bdservicehost memory footprint in Win 11 vs Win 10
I have a five PC license to Bitdefender Total Security and see a big difference in the amount of memory BD uses in Windows 11 vs Windows 10. I have three windows 10 systems and two Windows 11 systems. Just looking at bdservicehost On the Windows 10 systems the memory usage is 230MB to 300MB even after several days of…
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How to delete all entries from Password Manager Vault ?
Hi all, I had some trouble getting started with the Password Manager... Finally I asked Support for help and now I can use the Password Manager. 👍 Unfortunately, I have imported accounts from my old PW manager app, and it contained a lot of invalid entries. I don't see any management tools in Bitdefender Password Manager,…
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WiBrain or other Devices
Does anyone have experience with the WiBrain device? My parents have been living a nightmare having had their WIFI network hacked. They’ve since switched providers and I’ve worked for weeks wiping devices and/or having the Apple Store do the service, while installing Bitdefender on their devices at my home to be off of…
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Bitdefender has a huge folder on my hard drive
I got a notice from another app that I only have 15% hard drive space left on my huge hard drive. On checking I found one of the culprits is Bitdefender which is currently hogging 54GB. I am on MacOS Monterey 12.6. What can I do to pare this down?
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Banned email
Why
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Asus Software and Bitdefender
TLDR; If you have BD installed, then for god's sake, don't install/run or just uninstall GameFirst VI, it will slow your internet speed to a crawl, mess with internet pages (partial download), and limit or eliminate your ability to download files. Very long story made short, starting about mid-December 2021 I started…
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How Do I Backup My Mac, When Bitdefender Blocks It?
I received the notification from Bitdefender: "An unauthorized app attempted to access your backups. App: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the app to prevent it from altering the content of your backups." I have no idea what this app is, how to remove it, and get my backup…
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How do I access contents of Password Manager?
When I go to BD Central and select PM, I get a display with questions about installing PM, acknowledgement that I have PM installed on Chrome and options to install on other devices. How do I get to the contents of PM to see websites and passwords, users, etc. like I could with Wallet? PM is a disaster.
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Problem with reduced internet speed after installing Bitdefender Antivirus Plus
Dear Support Team, I am writing to you because I have a problem with my internet speed. I have a 1 Gb/s plan, but ever since I installed Bitdefender Antivirus Plus on my computer, I noticed that my internet speed has dropped significantly. I ran some speed tests and they showed that I only get around 600 Mb/s on average. I…
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Hyperlinks not working
Started having problem with hyperlinks not working with one email sender. At this point hyperlinks from multiple email senders not working as well as hyperlinks in Google Search results. This is occuring across different email systems (Outlook and Google) and different platforms (Apple ipod, windows computers). The one…