How do i add wisecare to bitdefender

amercrutio

Bitdefender suddenly started identifying wisecare as an unwanted file. How do I add it to Bitdefender to stop this. Can't use Wisecare.

Flexx

https://community.bitdefender.com/en/discussion/99799/how-do-i-add-wisecare-to-bitdefender

The file is PUP/PUA, and you can add them to the exclusion list in Bitdefender. Many antimalware vendors, including Bitdefender, rely on the information provided by AppEsteem to detect a file as PUP/PUA. You can check the link provided (https://customer.appesteem.com/deceptors) to find out why the software you are using is considered PUP/PUA.

SETTING EXCLUSION

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393

4) Re-enable real-time protection in Bitdefender

Regards