Bitdefender suddenly started identifying wisecare as an unwanted file. How do I add it to Bitdefender to stop this. Can't use Wisecare.
The file is PUP/PUA, and you can add them to the exclusion list in Bitdefender. Many antimalware vendors, including Bitdefender, rely on the information provided by AppEsteem to detect a file as PUP/PUA. You can check the link provided (https://customer.appesteem.com/deceptors) to find out why the software you are using is considered PUP/PUA.
SETTING EXCLUSION
1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/
2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/
3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393
4) Re-enable real-time protection in Bitdefender
Regards
