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Why are the Same Category of Videos presented by YouTube Upon a Change of VPN Address
greetings & kind regards the same category of videos per prior viewing are presented to me on YouTube no matter the subsequent VPN address . i do not understand how this can be . i assumed my past history w/ YouTube can not influence its selections upon a change of the VPN address . either the VPN is mal-functioning or i…
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App lock
Hello. My app lock is not working at all??
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"Here are the last actions that changed your score"
I've just received an email from BitDefender that my score has been downgraded due to the following reasons. "You've undone verify you didn't have an account on ..." "You've undone "enable two-factor authentication (2FA)" for ..." "You've undone "enable two-factor authentication (2FA)" for ..." I've done no such thing, and…
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Are there any official authorized resellers of Bitdefender home products in China?
I have come across a store on the Chinese online shopping platform Taobao with the name containing "比特梵德Bitdefender杀毒软件正品店" and it appears that this store is selling Bitdefender's home products. But this seems quite suspicious Because, since 2013, Bitdefender's home products have ceased to provide Simplified Chinese…
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Shrabon
I want my subcribe vpn
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BD interfering with access to BeagleBone Black IDE access
We use a BeagleBone Black microcontroller in our product development. These are both wired and wireless and are entirely on our local networks. We suspect, but have not been able to prove, that Bitdefender is scanning the device when we bring up our IDE because it takes FOREVER before we get the command prompt. The…
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bitdefender Published failed in ubuntu server
Hi all, I am a new implementer of the Bitdefender product, I am facing the following error below. The new installation package download failed. continues bitdefender Published failed Thanks panneer [*email removed by @Flexx*]
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Problem accessing gravity console with two factor authentication
Good morning, I am having issues accessing the console https://gravityzone.bitdefender.com/. I have always logged in without problems, but now I am no longer able to access. Once I enter the username and password, I reach the two-factor authentication, and it always fails. Could you please guide me on how I can resolve…
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MDM silent install of GravityZone MTD
Hello, I would like to ask if it is possible to silent install GravityZone MTD into mobile devices already present in an MDM. I would like to install Bitdefender without any user commitment, is it possible?
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VPN will not connect.
After installing my subscription of Bitdefender Premium VPN with my own account in Bitdefender Central on a windows 10 desktop over a previously shared subscription of Bitdefender Total Security with VPN , the upgraded VPN interface is unable to connect to the internet. I am getting a message in the IP address box NO…
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Flash sale?
I received an email offering a 5x device license for $50. But in the shopping cart I see no way too identify my existing account. So it appears it will create a new one and I'll lose the remainder of my current subscription. Am I stuck with the auto renewal price or is there some way to take advantage of the sale?
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Bitdefender Free (new version) - suggested improvements
I have recently been using Bitdefender Free (new version) and I have noticed that some malicious applications, not recognized by the antivirus definitions, were blocked by the behavioral analysis but after the block they were not quarantined but left on the desktop. After the definitions were updated, they were recognized…
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Bitdefender Security
Hello, My issue is someone has bypassed the Bitdefender I have installed on my computer, he has access to all that's in my computer, and he has access to my online banking continuously, I have passwords all changed but he keeps on getting in, Bitdefender I do a scan every day, I use SafePay, have believed it to be safe to…
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Web Protection
Thankyou for all the helpful input by so many on this problem. Unfortunately, after implementing the steps to stop Web Protection turning off, this problem continues. I've turned off *Power saving. *Always on display, *Adaptive battery & have *Put unused apps to sleep Also, should "Wi-Fi Power Saving Mode" be off? Should…
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Bitdefender fails to install requiring a re-boot.
I am trying to install a licence on a new laptop. The laptop has all its updates. After pressing Install on the the acceptance splash screen the software tells me that the PC needs a restart. If I press yes, the splash screen reappears and asks the reboot question. Press 'Yes' and the PC reboots. When the PC comes back and…
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Adobe Acrobat Pro DC False Positive detections
The following detections were reported on a self-extracting installation archive, with NO idication WHERE the suspects were quarantined so further inspection can determine if archive is corrupt or not. Also, no further information on the WHY these files were tagged is provided and web lookup for the indicated numbers…
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com.bitdefender.dmg exception
Ok so I've seen the question asking if this is a legitimate exception and i've seend the feedback that the UI shouldnt show this. Im personally glad that it does - I dont believe a tool liek this should hide any exception. My question is... Why is this ok? Would this be a potential place for malware to hide or does…
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How to edit post
Hello, Is there a way I can edit a post? I can do one but not the other. Thank you, DebbieH
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How can I install and run free or paid edition of Bitdefender on my new HP laptop?
I have bought a new HP laptop and I want to protect it with Bitdefender as the default program. How can I deactivate the default Windows Defender, McAfee LiveSafe Trial, etc. so they don't conflict with Bitdefender? System: HP Laptop 17t-cn300, 17.3" Windows 11 Home Intel® Core™ i5-1335U (up to 4.6 GHz, 12 MB L3 cache, 10…
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comment empecher un appareil d'aller sur internet tout en le laissant utilisable
Bonjour, Je ne parviens pas à empecher l'accès depuis et vers internet à mon imprimante tout en la laissant accessible depuis et vers les appareils déclarés au sein du réseau Bitdefender BOX. De facon grossière, le tableau de bord / mes appareils ne me permet que la deconnexion, au qel cas plus personne ne peut acceder, ou…
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BitDefender security
Hello, I have installed Bit Defender premium, not sure if it is Plus, I've had it for a few years, Now which I find is the best of the other ones I have had in the past, Then something happened and it is now rectified, I have inquired about this Is my computer protected? Is my email protected? Because I do not understand…
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How to download Invoice
I want to view my purchase history and load invoices. But when I followed the manual I received, I couldn't find the specified topic. Download & print Invoices in 2Checkout : No email was sent as notified. Download & print Invoices in Bitdefender Central : No topic My payment
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Can't access VPN to connect
I have tried to uninstall & reinstall and I still can not access VPN that is included with my subscription. An ad to upgrade appears and when you close it it just keep re appearing not allowing a connection to VPN. This is new and very annoying pop up. Please fix.
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Information regarding Trojan.GenericKD.71034459
Could you please advise regarding Trojan.GenericKD.71034459: What is the damage produced by virus (not just a it is a trojan.Generic) What is the sign of infection How to remove it manually I remember that other programs (like Norton) provided this information for the user. I wasn't manage to find it in BitDefender so I…
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Support cases
Is there an area in BitDefender Central or BitDefender Support where I can view my support cases?
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I wrote to cancel@, when an answer? The worst support ever
I wrote to cancel@, when an answer? No way to manage the subscription from bitcentral. Just give me an answer so I can end this nightmare
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Playing videos from Vimeo (in Whova) in Chrome on Mac - Have to turn off BitDefender Anti-Tracking?
Trying to play videos from Vimeo (invoked within Whova's Web App) in Chrome on Mac - I get the message "Due to the privacy settings of this video, we cannot display this video". Videos play fine in Safari and Firefox. There seems to be an interaction between Vimeo and BitDefender, and when I turn off BitDefender…
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How do I white list a program that is being blocked by Advance Threat Defense?
Bitdefender does not give me the option to add this program as an exception under ATD - the toggle is greyed out.
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defaut vpn sur acer chromeboock 315
bonjour,quand je démarre le vpn plus d'accès a aucun sites internet je tourne avec un acer chromeboock 315 comment remédier au probléme merci je ne suis pas très fort en informatique
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What happens when a Bitdefender license expires?
Hi, I have a very simple question: what happens when a GravityZone Business Security Premium license expires? Thanks a lot!