Hi,
BD Internet Security 27.0.35.147, when I turn off toggle of Antispam, unfortunately when I restart my computer, my setting is not remembered by the App. Can you repair it?
I do not want to use this functionality.
BR Darek
Hi
this didn't help.
I would like to create ticket to support but the website has another error :D
Hi @DarekWa,
Have you tried the chat option? That would be the fastest way to reach the Technical Support teams and if you are encountering difficulties with recaptcha, check if my comment here helps:
Regards,
Alex
I've contacted already via chat, and they opened for me ticket, and I've described everything in the mail reply with upload of logs on your cloud service. What is funny you replied personally on mine ticket already via mail two days ago as know issue - ticket 1009252658.
Regarding recaptcha, also on chat (ticket 1009251937), it was confirmed it is case on your side. And you're the only website where I have the issue. I have always all updates, no VPN, and all points from your post I've already checked before I contacted via chat.
I'm just waiting for the fixes 😀🙃
Best 😉
@DarekWa regarding recaptcha, may I kindly ask you to try again? Based on my findings, this has been resolved.
Thanks,
now working. I've created ticket to test it 1009264008
Can you tell me the exact steps you took to create this ticket and what browser you used? If possible, kindly attach a screenshot of the page displaying the recaptcha error message, we ran a few tests today as well, and based on our findings the error should no longer be displayed. Also, please specify the Bitdefender page where this error is encountered (.com, .co.uk, .de, .fr, etc).
Thanks
but I wrote that now is working, and I was able to create test ticket 1009264008
Cannot provide screen when it's working now :)
