Ransomware DJVu

MohamedSupport

Dear

I have a pc attacked by ransomware , a removed all spyware files ,
Ransomeware ID DJVU 864 (File extension BGJS)
i need to get back the encrypted files

with this message sample infected file and the original file not infected

plus the ransomware attacker note .

Thanks for the advise

Gjoksi

Hello.
You should try the Bitdefender Ransomware Recognition Tool:
https://www.bitdefender.com/blog/labs/bitdefender-ransomware-recognition-tool/
and see if you can get the appropriate decryption tool, if it exists.
You could also contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
NOTE: Bitdefender telephone support is not toll-free!
Regards.

Flexx

In addition to what @Gjoksi said, if Bitdefender Ransomware Recognition Tool is unable to identify the type of ransomware, you can upload the encrypted file along with the ransom note to the https://id-ransomware.malwarehunterteam.com/ website, which hosts the largest collection of ransomware types. The website will also inform you if there is any decryptor available for the same ransomware type or not.

As known, there is currently no known decryptor for the STOP Djvu ransomware for the extension .bjgs. However, you can still try the Emsisoft STOP Djvu decryptor, which decrypts the older extensions of the STOP Djvu ransomware. Begin by running the decryptor on a single file first to check if it is able to decrypt the encrypted file or not. You can download the STOP Djvu decryptor by Emsisoft from the link provided below.

https://www.emsisoft.com/en/ransomware-decryption/stop-djvu/

If the Emsisoft Stop Djvu decryptor is unable to decrypt the encrypted files, you can still give it a try by contacting Dr.Web, an antimalware vendor, to get your files decrypted. Visit the stated link to reach out to them https://support.drweb.com/new/free_unlocker/for_decode/. If they are able to decrypt your encrypted files, they will charge you a nominal fee for it.

You can also check the stated website for more information, https://malwaretips.com/blogs/bgjs/

In conclusion, if nothing works, it is recommended to make a backup of your encrypted files and store them on an external drive. This way, if a decryptor becomes available in the future, you can use it to decrypt your encrypted files.

Regards