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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

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Renewed my account but still NOT activated

I have renewed my subscription, entered my activation code and still asking me to renew, why?

see below

Answers

  • Scott
    Scott ✭✭✭✭✭

    Hello @Sanjay Patel

    If you have already tried going to the top of the UI where it says My Account and Switch Account and enter your email address and password for your Central account and that didn't resync your device to your subscription, I would contact support from here:

    https://www.bitdefender.com/consumer/support/

    Select, Account Billing & Subscription and go through the prompts until you get to the black Contact Support box. You will have the the options of Chat, Call or Email. Chat is the quickest way to get thing started, phone support is not toll-free.

    Kind regards.

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/