-
Virtual Locations
The user guide describes the use of "Virtual Locations" (and includes a screen shot) to connect via a selected geography - in fact it refers to 47 virtual locations. I have just purchase VPN Premium and there is no option marked "Virtual Locations", just Locations - which offers rather more than 47. Has "Locations"…
-
Two-factor authentication
Good day, I have created a new account so that I can describe my problem here in the expert community. I just reset my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when i reset my mobile phone that have authenticator apps. Now i want to access my…
-
Bitdefender Total Security - Latest Version/Build Number?
I'm presently running Build Number 27.0.42.210, last updated 21/10/2024 Current subscription expires in 10 days' time. Vendor Amazon offers 'Bitdefender Total Security 2024'. Is this appropriate for the next 12 months, or should I be looking for 2025 Version?
-
how do I contact Bitdefender direct by email?
-
Bitdefender Password Manager - best way to share my account with wife/son?
Hi. I have a Bitdefender Password Manager account. I would like to give my wife and son access to my account - just in case. What is the best way to give them access? Do you simply give them (on paper) Bitdefender password, Master Password and email password for them to gain access to the Two Factor Authentication code?…
-
Bitdefender security went down during an update , does it affect my vpn's connection too ?
i clicked on update icon of bitdefender which started updating , meanwhile the bitdefender icon became vanished & the windows started asking me to switch on my antivirus, i was doing online work at that time , it is a great risk to go online without windows security. 1. does bitdefender and it's firewall provides the same…
-
Vpn error 196 TunnelDcnBlockedAuth
This error was reported in january but it is still ruing my day, i can not connect to the internet, this should be permanently fixed. reinstallation did not work.
-
Bitdefender needs a way to terminate a scan
I have two disks that are normally connected to my system. I removed them temporarily while diagnosing a software problem.When I reconnected them after a restart, Bitdefender started scanning them. That scanning that is not needed because the disks had been under BD's care continually since BD was installed. That scanning…
-
Trojan.GenericKD.74222656
Hello, I have read several threads that addressed Bitdefender blocking suspicious connection Trojan.GenericKD.74222656 , and going on to say that Bitdefender was aware of this false positive and would fix it so that it would no longer be flagged. That was in 2022. Twice in the past hour I have opened Chrome and received a…
-
False positive? Malware named gen:variant.giant.lazy.129
Hello, There is an electric guitar amplifier software called Marcuriall Ampbox. I had this installed in my pc (windows 10) about a month ago, no problems. Yesterday, out of the blue bitdefender deleted the .exe file of this software because it says is infected with the gen:variant.giant.lazy.129 virus/malware. I've…
-
Updates Taking a Very Long Time to Complete
In the last couple of days updates to Total Security 2024 are taking a long time. It's been stuck on 0% for several minutes now. Update took about 15 minutes to finish yesterday. There is nothing wrong with my internet connection and prior to two days ago updates were fast.
-
Will bitdefender protect windows 10 when its no longer updated by microsoft?
-
ADSPower Browser flagged as trojan ?!
Hello there, today I started using my pc normally, I used ADSPower for a couple of months and never had issue nor detections, today, without even opening it Bitdefender notified me with "we are cleaning an infected resource" I click on it and then, boom ADSPowser, is possible that an antidetection browser, under a…
-
Why is BF returning a Critical Update Notice. Resolved
Greetings and salutations, I am running Windows 11. My machine is not able to update to Version 24H2 of the Windows Update due to hardware non-compatibility. Is there a way to get BF from generating this message under the Vulnerability scan? Thank you all Problem resolved: Had to run Microsoft Compatibility checker for…
-
VPN and SEQUOIA
Hello, No more access to my outlook since my upgrade to SEQUOIA. Apple support adviced me to delete my VPN. I did it and it works but…I have no more a VPN. Many thanks for your help. DUBERRY
-
Unknown Ransomware Test
Hi, The PC Security Channel has once again conducted an Unknown Ransomware test, where Bitdefender did well. Remarkable! https://youtu.be/3co-80OeHQE?si=pZM0i-rWEpGjSHCp
-
How can I disable location access ?
How can I disable all remoted access in my subscription ?
-
what is the problem with Bitdefender VPN on ios ?
i tried to connect to bitdefender vpn on a different iphones and a different wi-fi and the result is always is error code 9 , i can connect from time to time but the connection will last at most for 1 minute, but on my pc there is no problem. if anyone can connect on ios and see if you have the same problem.
-
I am trying to activate Bitdefender VPN however it is stuck on "configuring" Help please!
-
Are emails from bitdefender@hello.bitdefender.com legit?
There's a short window on an email I received and while it looks legit there's reason to question the legitimacy. If email from bitdefender@hello.bitdefender.com comes from Bitdefender, that's all I really need to know.
-
Bug Reporting
bug reporting feature is missing under windows section of the forum , plz add it
-
False Positive Gen:Variant.Tedy When running Java build tools program from CLI
the command is as follow: C:\Program Files\BellSoft\LibericaNIK-23-OpenJDK-21\bin\native-image.cmd @target\tmp\native-image-13450498874924067046.args the command will create a temp folder under Appdata/local/ then proceed to create a few .exe files to run and will be removed when complete but Bitdefender Antivirus seems to…
-
McAfee pop ups???
Is anybody else getting constant McAfee pop ups on windows 11 with Bitdefender installed???
-
Wallet for bank cards atc
would be nice to have like a wallet type innovation inside the phone instead of buying a case with wallet etc. it sounds daft but imagine like opening your phone itself and having access to your bank card.
-
Controlled Folder Access
I am having an issue on my Windows 11 computer where one of my main folders is continually reset to read-only. I have looked around for a solution and everything that I have been able to try has not worked. One option that I have not been able to do is use the Controlled Folder Access feature in windows. The reason for…
-
ADSPower Browser flagged as trojan ?!
Hello there, today I started using my pc normally, I used ADSPower for a couple of months and never had issue nor detections, today, without even opening it Bitdefender notified me with "we are cleaning an infected resource" I click on it and then, boom ADSPowser, is possible that an antidetection browser, under a…
-
BD Premium Security Plus - emailprotection - Doesn't work with outlook
I have installed Premium Security Plus on my PC wich is running Windows 11 and I try to install mailprotection for outlook. I always receive the same " Sorry someting went wrong" (in Dutch) Wath can I do to fixe this? I don't know what went wrong. Everthing go's OK untill I have to accept in the webbrowser. Than I receive…
-
unable to connect without vpn
copy paste is not working, wrote a long question , sharing it via pic here
-
I am using OppoReno12 pro, installed the VPN, but same is not connecting, no error is shown,
I am using OppoReno12 pro, installed the VPN, but same is not connecting, no error is shown, Location page also not coming up, Please help
-
[Feature Request] Detailed Status under Dashboard
Hello, You could display the current status of Bitdefender in the dashboard. Make the tiles smaller and there will be more space. Current Bitdefender version number Last search for updates Last successful update Last system scan Information about whether all modules are active