Bitdefender Updates Now Working in China, But Login Issues Persist

Nexus650

Recently, I discovered that Bitdefender can now be installed online without the need for my router to use a VPN.

However, I encountered a frustrating problem when trying to log in to my Bitdefender account. I received the following error message: "Unable to connect to the server. Sorry we are unable to connect to the server. Please try again later."

On the bright side, once logged in, Bitdefender’s updates continued to work normally even without the VPN

If Bitdefender could solve the login issues for their home consumer products in China, it would be even better,Although this isn’t a major issue for me.

Alexandru_BD

Hello @Nexus650,

Check if this article helps:

https://www.bitdefender.com/consumer/support/answer/17225/

Let us know how it goes.

Regards,

Alex