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Bitdefender Digital Identity Protection: Frequently Asked Questions
Check the article below for a selection of frequently asked questions and more insight on the added layer of protection, that is probing the deepest corners of the web to keep your digital footprint..yours!
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How to activate & use Bitdefender Digital Identity Protection
Your digital footprint is your entire online activity. Each login into your social accounts, each bank transaction, everything that you purchase online can be exposed to data breaches. You need to be aware at all times about the way your private and financial data is stored and handled - and take the necessary steps to…
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How to Check if Your Personal Info is Exposed
You may not see it, but it's there: your digital identity has a full event history that is hidden from view because you don't have a way to track it. Or do you? In this guide, Bitdefender cybersecurity experts teach you how to discover your digital footprint and how to successfully manage and monitor it. Head to the…
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Accounts Privacy: email banned
Hi everyone! I attempted to add my email address to Accounts Privacy to scan for breaches, but the response was that that email was banned. Can I be helped, please? Thank you.
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Why Digital Identity Protection service to scan the email inbox doesn't works for outlook?
I have been having difficulty connecting my Outlook account to the Bitdefender Digital Identity Protection feature to scan received emails for some time now... I have already opened a ticket with support asking about it, unfortunately I have not received a satisfactory answer at the moment, in fact they only replied that…
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Phishing attempt pretending to be Bitdefender (or just a poor quality email?)
I received an email today that said it came from Bitdefender Digital Identity Protection. Bitdefender (and others) constantly explain how to spot spoof emails, including looking for bad spelling. I was therefore worried that my email client said the DKIM was invalid as the email had been modified and also that the email…
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Account Privacy -> Account Detail page requires revamp
Recently, I ran a manual scan on my device and got an Account Privacy alert. When I opened up the Account Detail page for the affected account, it was absolutely useless, simply stating my account was compromised and that I need to mark the compromise as resolved. If you show me literally NOTHING about the exposure, how…
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Is there a Family Plan for Bitdefender Digital Security?
Looking to add protection for both the wife and I.
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Data breaches: breachCompilation, collection1, breach compilation
Hi, I'm looking for help on how to solve the following breaches: breachCompilation, collection1, breach compilation I have no idea where to start, so any assistance would be helpful.
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Is the Digital Footprint [in Digital Identity Protection] simply picking up "services" by cookies?
The program appears to be identifying websites I have visited but have never had accounts with; nor have I provided these sites with my name or email address, and I don't think they have these. I suspect they have a phone number of something else. The "services" defaults say I am "Using this service" but I am not. Examples…
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BitDefender not doing it's job
My TikTok account was just compromised 21 hours ago and I received absolutely no alert from Bitdefender. I feel like there's no point to using this application if it's not going to provide the protection that it offers.
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Digital identity protection
How can I get this perfectly
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How safe is my data and how is it handled when allowing Digital Identity Protection access?
How safe is my data and how is it handled when allowing Bitdefender's Digital Identity Protection tool access to my e-mail inbox for the "Data monitoring -> Monitor your inbox" feature? Is any of my e-mail information stored on your servers? Is it shared with third parties? What kind of encryption is used to guard it?
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Is it expected that the service will be enhanced for digital identity protection?
Good morning, Is it expected that the service of Digital Identity Protection will be enriched with the monitoring of other types of data such as social security numbers, credit cards, etc..., for French users? This was already the case for American customers. Also, I guess compliance with the GDPR is a limiting factor now.…
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Information leakage license cost
The license price for Bitdefender Digital ID protection and information leakage prevention functions is high. I think it would be possible to consider purchasing if the purchase price could be lowered.
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What EXACTLY does this do?
I think I'm missing something here. I purchased this product as I wanted to know what my digital footprint is and whether I'm being impersonated. I've put in 8 emails that I use and 3 different phone numbers, and obviously my name. All the Digital Footprint tab shows are the email companies that contain the email I've…
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hoe kan ik dit oplossen
Digitale identiteitsbescherming Wij volgen voortdurend de veiligheid van uw account. Zo zijn we erachter gekomen dat uw e-mailadres [removed by admin] is opgedoken in gegevensinbreuken. 4 GEGEVENSINBREUKEN
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Comparing Bitdefenders Identity protection with other offerings
Hi, I'm a firm believer of Bitdefenders anti-virus offering and have had a family subscription for many years. I'm now looking into the identity protection offerings that Bitdefender has and trying to compare them against current ones I use, trying to merge my solutions into one vendor in order to save costs and ultimately…
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combo lists
How can I find out which sites have been affected when the Domain is left blank? How can I find all sites that have my details, even if it's just my email. I've changed passwords on sites I can remember signing up with. What happens when sites have changed names, I don't recognise the new sites name, eg myyearbook changed…
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Sick to death of BitDefender, especially the VPN
The following question is also affecting me, my BD VPN either disconnects, won't connect, comes up with never ending errors or blocks far too many programs. Thinking of asking for a refund on the entire suite and looking elsewhere! Some great options but far too flakey for me!…
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Identity Force only works in USA
The website is misleading cause it doesn't show that.
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Data breach with verifications.io
Hi : ) I've been advised the following below; "verifications.io had a data breach where 17 categories of your personal information were exposed. Secure your account now by changing your password and enabling Two-Factor Authentication (2FA). Act fast to protect your privacy" I did, however, see on the internet that…
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Digital Identity Protection
I just recently purchased Digital Identity Protection to add to my current Bitdefender security, and I would appreciate if someone could tell me how I activate it. Thanks!
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How do I access Bitdefender Digital Security.
Can't find it on my dashboard. Bitdefender Internet Security Build 26.0.36.193 and am not sure it the link I received from Bitdefender email is safe. If I don't have it how can I get it? Thanks
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Removing a Profile
I got the report about impersonations attempted. I have a profile on Checkmate - I would like to remove it, but I don’t know how. Any ideas that might help me?
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Zacks data breach
I have been notified by Have I Been Pwned that my data is in the Zacks data breach. As far as I know, I have never set up an account with Zacks. I assume that some site that I have an account with uses Zacks as an underlying service for providing financial research data. Does anyone know a way to find out what site that I…
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How to update outdated Digital Identity Protection DIP info in settings?
Hi everyone! Hope you're safe and well. How do I update incorrect details on the DIP? I've just recently upgraded my Bitdefender product and DIP is included. However, I do not see anyway where I can update info, other than email and credit card details (figures!) 😀 I do not recall being asked about digital footprint / web…
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Hello , I recently bought Bitdefender Identity protection, I need to activate it through my mobile n
thanks
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Data Breaches
Hello Community I am still trying to find my way and navigate around Bitdefender. I received this notification of these 4 breaches but I don't know what steps to take to solve them. Exploit.in, breach compilation & nitro pdf Can you please assist? Thank you! Unfortunately I have not been around long enough that I am unable…
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Breach notifications
I do not recall any of the sites reported to my email address
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Can't follow my Data Breach score
Im a total Newbie here folks so please excuse my ignorance of BD and it's workings. I subscribe to Total Security, VPN Premium and as of today Digital Identity Protection. Possibly me, but I find most of BD pretty user-unfriendly, I have nonertheless persevered and am happy with the first two above that I have been using…
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How does one reduce their digital footprint?
It's all well and good to see your digital footprint, but there's no advice on how to reduce it -- if that is even possible. Also, sometimes there are data breach notifications with no sites to be addressed. What's up with that?
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How to buy Bitdefender Digital Identity Protection for one month?
Dear Admin, I have Bitdefender Premium Security. Now I need the DIP also, but if I click to buy 1 month, the page goes up and does not go to payments details. Can you help me how I can buy? Thank you, Attila