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Bitdefender Digital Identity Protection: Frequently Asked Questions
Check the article below for a selection of frequently asked questions and more insight on the added layer of protection, that is probing the deepest corners of the web to keep your digital footprint..yours!
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How to activate & use Bitdefender Digital Identity Protection
Your digital footprint is your entire online activity. Each login into your social accounts, each bank transaction, everything that you purchase online can be exposed to data breaches. You need to be aware at all times about the way your private and financial data is stored and handled - and take the necessary steps to…
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How to Check if Your Personal Info is Exposed
You may not see it, but it's there: your digital identity has a full event history that is hidden from view because you don't have a way to track it. Or do you? In this guide, Bitdefender cybersecurity experts teach you how to discover your digital footprint and how to successfully manage and monitor it. Head to the…
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How safe is my data and how is it handled when allowing Digital Identity Protection access?
How safe is my data and how is it handled when allowing Bitdefender's Digital Identity Protection tool access to my e-mail inbox for the "Data monitoring -> Monitor your inbox" feature? Is any of my e-mail information stored on your servers? Is it shared with third parties? What kind of encryption is used to guard it?
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Data breaches: breachCompilation, collection1, breach compilation
Hi, I'm looking for help on how to solve the following breaches: breachCompilation, collection1, breach compilation I have no idea where to start, so any assistance would be helpful.
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Is it expected that the service will be enhanced for digital identity protection?
Good morning, Is it expected that the service of Digital Identity Protection will be enriched with the monitoring of other types of data such as social security numbers, credit cards, etc..., for French users? This was already the case for American customers. Also, I guess compliance with the GDPR is a limiting factor now.…
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Information leakage license cost
The license price for Bitdefender Digital ID protection and information leakage prevention functions is high. I think it would be possible to consider purchasing if the purchase price could be lowered.
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What EXACTLY does this do?
I think I'm missing something here. I purchased this product as I wanted to know what my digital footprint is and whether I'm being impersonated. I've put in 8 emails that I use and 3 different phone numbers, and obviously my name. All the Digital Footprint tab shows are the email companies that contain the email I've…
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hoe kan ik dit oplossen
Digitale identiteitsbescherming Wij volgen voortdurend de veiligheid van uw account. Zo zijn we erachter gekomen dat uw e-mailadres [removed by admin] is opgedoken in gegevensinbreuken. 4 GEGEVENSINBREUKEN
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Comparing Bitdefenders Identity protection with other offerings
Hi, I'm a firm believer of Bitdefenders anti-virus offering and have had a family subscription for many years. I'm now looking into the identity protection offerings that Bitdefender has and trying to compare them against current ones I use, trying to merge my solutions into one vendor in order to save costs and ultimately…
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combo lists
How can I find out which sites have been affected when the Domain is left blank? How can I find all sites that have my details, even if it's just my email. I've changed passwords on sites I can remember signing up with. What happens when sites have changed names, I don't recognise the new sites name, eg myyearbook changed…
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Sick to death of BitDefender, especially the VPN
The following question is also affecting me, my BD VPN either disconnects, won't connect, comes up with never ending errors or blocks far too many programs. Thinking of asking for a refund on the entire suite and looking elsewhere! Some great options but far too flakey for me!…
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Identity Force only works in USA
The website is misleading cause it doesn't show that.
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Data breach with verifications.io
Hi : ) I've been advised the following below; "verifications.io had a data breach where 17 categories of your personal information were exposed. Secure your account now by changing your password and enabling Two-Factor Authentication (2FA). Act fast to protect your privacy" I did, however, see on the internet that…
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Digital Identity Protection
I just recently purchased Digital Identity Protection to add to my current Bitdefender security, and I would appreciate if someone could tell me how I activate it. Thanks!
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How do I access Bitdefender Digital Security.
Can't find it on my dashboard. Bitdefender Internet Security Build 26.0.36.193 and am not sure it the link I received from Bitdefender email is safe. If I don't have it how can I get it? Thanks
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Removing a Profile
I got the report about impersonations attempted. I have a profile on Checkmate - I would like to remove it, but I don’t know how. Any ideas that might help me?
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Zacks data breach
I have been notified by Have I Been Pwned that my data is in the Zacks data breach. As far as I know, I have never set up an account with Zacks. I assume that some site that I have an account with uses Zacks as an underlying service for providing financial research data. Does anyone know a way to find out what site that I…
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How to update outdated Digital Identity Protection DIP info in settings?
Hi everyone! Hope you're safe and well. How do I update incorrect details on the DIP? I've just recently upgraded my Bitdefender product and DIP is included. However, I do not see anyway where I can update info, other than email and credit card details (figures!) 😀 I do not recall being asked about digital footprint / web…
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Hello , I recently bought Bitdefender Identity protection, I need to activate it through my mobile n
thanks
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Data Breaches
Hello Community I am still trying to find my way and navigate around Bitdefender. I received this notification of these 4 breaches but I don't know what steps to take to solve them. Exploit.in, breach compilation & nitro pdf Can you please assist? Thank you! Unfortunately I have not been around long enough that I am unable…
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Breach notifications
I do not recall any of the sites reported to my email address
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Can't follow my Data Breach score
Im a total Newbie here folks so please excuse my ignorance of BD and it's workings. I subscribe to Total Security, VPN Premium and as of today Digital Identity Protection. Possibly me, but I find most of BD pretty user-unfriendly, I have nonertheless persevered and am happy with the first two above that I have been using…
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How does one reduce their digital footprint?
It's all well and good to see your digital footprint, but there's no advice on how to reduce it -- if that is even possible. Also, sometimes there are data breach notifications with no sites to be addressed. What's up with that?
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How to buy Bitdefender Digital Identity Protection for one month?
Dear Admin, I have Bitdefender Premium Security. Now I need the DIP also, but if I click to buy 1 month, the page goes up and does not go to payments details. Can you help me how I can buy? Thank you, Attila
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Bitdefender States 4 Data Breaches, But From Where?
Hi. BD advise 4 data breaches on my email and to change my password. My email is used on probably over 100 various websites, forums, companies, banks etc. I have tried to keep my passwords as unique as I can. However there is no indication of where this breach came from so no clue as to what sites passwords I need to…
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Got An Email That Bitdefender Found A Social Media Profile That Resembles Mine. What Does It Mean?
Got this email today from BD like I have in the past warning me that they found some profiles similar to mine, there were a couple that i never heard of and some i have and when i clicked their link to go visit the profile that i didnt know, it went to one of those fake websites that acts like its scanning my pc and it…
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Does this product help fix risks found?
Does it just report what it finds? Are any tools included to fix the problems?
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Data Breach
If one has been identified using my email address and via the bitdefender dashboard it can't be validated (the 6 digit code doesn't come through) does this mean it's compromised? I recently added an outlook account and the code came through which has got me thinking/ slightly worried. Any suggestions would be welcome and…
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how do i add mutliple emails to identity protection?
as title says, i have just started using identity protection but cannot see how to add other email addresses?
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Moved: bitdefender account login after install not working with google account
This discussion has been moved.
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Annoying Pop Up
BDAgent keeps presenting a pop up to promote DIgital Identifty Protection. I close the box and it reappears a few minutes later. The only way I've tamed it is to 'Close Window'. This is annoying behaviour which will drive me away from BD if it continues. There is a similar thread from 10 years ago so is this a resurrection…
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Moved: lost second factor authentication
This discussion has been moved.