My spouse and I are senior citizens evaluating your top-tier Ultimate Security Plus Extended Family plan. However, your current plan structure leaves us in a frustrating position for two main reasons:
- We Need a "Couples" Plan, Not a 25-Device Family Plan: Because we want complete, independent 3-bureau credit and SSN monitoring for both of us, we are forced to purchase your expensive Family Plan ($349.99/year). As a retired couple, we only have a few personal devices. We would be paying a massive premium while leaving 3 adult identity accounts and roughly 20 device licenses completely empty. A dedicated 2-adult "Couples" tier would perfectly serve households like ours.
- We Need Automated Data Broker Removal: At this premium price point, competitors actively force data brokers to delete public records automatically. Bitdefender's "Digital Identity Protection" alerts us to data leaks, but it expects us to manually go through the exhausting process of opting out of these databases ourselves. We need an automated tool that actively scrubs our names and phone numbers off the lists that scammers buy.
We think highly of Bitdefender’s security engine, but adding a couples pricing tier and automated data-broker removal would make your ultimate suite an instant purchase for us and millions of other senior households.
