Bitdefender alert - how to respond?

I've had an alert saying that my profile (or similar) is on a website. When I try to access the website/ profile, it simply shows up as a GoDaddy domain request that I can register for free? Bitdefender have recommended I remove my profile…..but there's no profile (or website) to remove.

Any advice on how I should proceed please?

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Accepted answers

Alexandru_BD

If the website/domain is no longer active, than most likely this means that your profile isn't there anymore. Digital Identity Protection may have detected that at some point in time, there was a profile matching yours, or might have been created using some leaked personal information belonging to you.
In this case, I think you can simply click on "I've done this", if no other actions are possible, and that should clear the notification as well. You can also use this website to check for possible data leaks:

https://haveibeenpwned.com/

Regards

All comments

Alexandru_BD

Hello,

Which component of Bitdefender recommended the removal of the respective profile? Are you using Digital Identity Protection, or Identity Theft Protection from Bitdefender? Can you attach a screenshot displaying this alert? Otherwise it's a bit difficult for any of us to share advice regarding this…

Regards

DJP123

Thanks Alexandru

I'm using Digital ID protection. I've attached 2 screenshots….one of the recommendation to remove my profile and one of the view when I click on the website address.

Bitdefender gives me 2 options when trying to delete my profile…..one is to send a proforma email and the other being to remove my profile directly from the site. I'm reluctant to do the former as I'm unsure where the email may be sent and whether it will provoke the wrong response and re the latter, there is no accessible website?

Sorry - these may be easier to view?

Alexandru_BD

Here you will find more information regarding that tab. Scroll to the last section of the article — Use Bitdefender Digital Identity Protection

https://www.bitdefender.com/consumer/support/answer/32562/

I think the response depends on whether you have/had an account on that platform. If you don't remember having a profile there, or if you don't use that website at all, you can simply remove the respective profile.

DJP123

Thanks.

I have never had an account with them….indeed, as per my other screenshot, there doesn’t seem to be an active website or even a domain?

How do I remove the profile as you suggest?

Alexandru_BD

https://haveibeenpwned.com/

Regards