After Bitdefender does an update, apps stop responding

rissidavid

I keep looking for answers to this but only seem to find general answers, not answers to this only happens after a Bitdefender update.

My Win11 laptop works perfectley fine with Bitdefender: Total Security until Bitdefender does an update and reboots my laptop. Then many apps take minutes to open, some don't open at all and if I try to shut down my laptop, nothing happens. I can try several times to shut down and finally have to resort to the forced shut down (power button pressed). It basically makes my laptop unusable.

Why?

Flexx

https://community.bitdefender.com/en/discussion/100044/after-bitdefender-does-an-update-apps-stop-responding

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Depending on your selected product and the type of issue you're facing, you can reach a support representative via email, chat, or phone.

If you choose email support, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket:

Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are larger than 25 MB, which is the attachment limit for most email vendors, you can upload the logs to https://upload.bitdefender.net/ and share the link with the support team.

Regards