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My laptop camera is not detected
Hello all, I know some similar question has been posted (https://community.bitdefender.com/en/discussion/82472/no-camera-access) but the solution posted on this old thread doesn't work with me. I think this old thread is related to an Asus laptop (with Control Center) but I have an Acer. My problem : My camera (integrated…
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New Windows 10 install Free Bitdefender Antivirus subscription has expired message.
Yesterday, I installed fresh Windows 10 Professional on new SSD and after updating I downloaded bitdefender_avfree from Bitdefender website. It installed perfectly fine. After updating and working for some time I turned it off to start working today but when I tried updating the Virus definitions the following message…
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How do I install the download file for bitdefender?
I just purchased a subscription tonight around 8:30P.M., verified my email and have been able to log into the bitdefender central but everytime I click the "Install" button on antivirus plus OR VPN it proceeds to tell me that it is downloading on the top right of my browser but it eventually times out and says cannot…
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Issues with BitDefender Gravity Zone - Email Security Web Console showing Braille
We have a few people in our org that need admin access to Email Security Web Console, Everyone except for myself when running reports or in certain areas of the Email Security Admin Console are showing the text back in Braille and not a standard readable language / font Has anyone else run into this issue ?
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[Email Security] GMail blocked in & out - claiming 550 5.1.8
Trying to go into customer from gmail: Sending from customer to ANY gmail: JUST started happening yesterday... Any ideas?
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Installing dependencies in VS Code
Hi, Has anyone encountered a problem when installing dependencies in VS Code? I am trying to install React dependencies and it does not allow me. Any thoughts? Thanks much
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Malware detected
Anybody has seen this one before? Gen:Suspicious.Cloud.4.UB2@aeFtWjfi According to Bitdefender, it was detected in my network. Thanks.
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VPN not connected
I tried all of the fixes for error code 9 and still no connection. When I try to connect VPN, It defaults to the "upgrade now" screen. When I close that screen, the VPN screen reads "not connected". That's hours of my life, I will never get back. Sadly, I paid for this.
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Windows 11 Performance
How can I get BDServiceHost to not gobble every last bit of resource, when it decides to? Its giving me no notice of anything found amiss or of what it is actually doing and there doesn't seem to be any way to suspend it while i get some actual work done. WD (windows 11) is turned off, Full scan has found nothing & I'm not…
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Why the conflict: Endpoint Security vs Total Security?
I am a freelancer and purchased a laptop from my IT service provider client because my laptop is now ancient and bits are falling off. The client installed BD Endpoint Security to protect their network. I went to install BD VPN and Total Security. VPN installs and runs, no problem. Total Security insists that I first…
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Regarding Unmatching Security Certificate Warning
I'm a hobbyist who follows a number of web sites for my interests: Scale modelling, motor racing, military, naval and aviation history. None of these involve purchases or financial information, and often I'm not registered as a member on these sites. With some sites that I've visited in the past, and bookmarked, I'm now…
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ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
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Can I stop VPN recommendations?
I love Bitdefender, but I don't want VPN. It keep nagging me to install bitdefender VPN quite a lot - several times a day. It is so annoying I am actually considering uninstalling it - and I paid for it. I do not want VPN, which means I do not enjoy being reminded to still get it, several times a day.
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Auto renewal
Yet again auto renewal happened after I cancelled auto renewal… so now I am stuck with 2 consecutively running copies of bit defender ultimate… very frustrating…
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Home Title Monitoring
I think a home title monitoring capability in the Identity Theft Protection would be a nice feature to add. Many other full service Identity Theft Protection programs now include this.
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Mocking Location
Hello, I'm new to Bitdefender VPN and wondering if there is an option to mock my location. I know I can change the location but this isn't the case. I mean even after changing the location, I still see some ads. I've enabled both ad blocker and anti tracker, but it seems that they are not real things! My previous…
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VPN not working on MAC Sonoma 14.2 - Error Code 99 & 12
I've been trying to connect VPN since last 3 weeks sadly i'am getting error 99 & 12 I tried to raise issue with customer support but no solution from their side, anyone knows how to fix the issue? I also read the help article and other solution posted no success! Regards
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Running VPN in Egypt
Hi, ive relocated to Cairo Egypt, I work in a hotel, my VPN is not working. (182,181 errors tunnel broken) I have followed all the steps described on the troubleshooting still can not connect. The IT team in the hotel confirms no firewall and no port restrictions, asked me to get in touch with Bitdefender side. I am…
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PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355
Hi, I'm getting the notification: PowerShell tried to load a malicious resource detected as Heur.BZC.ZFV.Boxter.341.FEC4D355 and was blocked. Your device is safe. When running Visual Studio 2022 powershell console, in the console I get an error: At line:1 char:1 + &{Import-Module "C:\Program Files\Microsoft Visual…
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two-factor login in Bitdefender Central - Wrong activation - How to fix it?
Hello, I think I made a mistake turning on two-factor login in Bitdefender Central and now I'm unable to log in. I read in the community that @Mike_BD could temporarily remove two-factor access so i can log in and reactivate it properly. What data do @Mike_BD need to do that? Could you help me? Thank you
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Feature suggestion - More granular Notification control
I'm very happy with BD since I switched from Norton. It was like a constant whining 5 year old wanting to be praised. BD is much more behind the scenes. That being said, I'd love to have better control in choosing which pop-ups I'm subjected to. For example, when I plug in a USB card I get told that "New Device Detected",…
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one command blocked in powershell
hello everybody we use Bitdefender in our production servers and we use Azure DevOps to change IIS configs in those servers there is one task in our pipeline to do new changes and that uses WinRM to connect to the server and with PowerShell manage the remote machine (production servers) the problem is there is a command…
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How can I turn off USB Immunizer Recommendation
I use many USB flash drives for transferring new software versions to computers, running Utilities such as AOMEI Partition Assistant Technician Edition, data backup, etc. I do not want your USB Immunizer installed on any of these USB devices. How can I turn off these USB Immunizer Recommendation popups so I don't have to…
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How to change my username?
I tried to change my username but it says that i don't have permission to do this. Anyone knows how to change or where i need to make this request?
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Encrypted web scan remembering sites with bad certs after the cert is fixed?
Using BitDefender Antivirus Free 27.0.30.136 for Windows 11. I operate websites and for some of them I manually issue SSL using LetsEncrypt. One time recently I published the SSL artefacts for Site A when configuring the SSL for Site B. When verifying the SSL for Site B, my Bitdefender's Encrypted Web Scan rightly blocked…
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LinkedIn Issue
Since installing Bitdefender I am now having issues watching videos on my Linkedin feed page. Initially I see the video then when I scroll down the video disappears and is ghosted, but I can listen to the video audio. I am not experiencing this issue on any of my other social media accounts?
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Rescue Enviormrnt
When trying to run the Rescue Enviorment the video tears for a second the goes blank for a few seconds and repeats. I notice if it runs it hangs on the password protected file but the video is so bad can't go any further and have to force a reboot. Any suggestions?
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2FA by email OR SMS text, which is safer if authenticator app is not an option?
Some of the financial institutions where I have accounts don't allow any other 2FA method than email or SMS text. But I could delete one. I get spam calls on the phone, so I know my phone number is public. On the email account I use for banking, so far no spam emails, although that could happen in the future.
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Bitdefender Icon Missing From System Tray After The 2/21/24 Product Update (Requiring Restart)
Looks like this is a known issue, as it has happened before with other Bitdefender Windows customers. Can anyone help with a current workable solution? I need the system tray icon back, so I can manually update virus definitions, as the program in no longer auto-updating virus definitions! Please help! Thanks in advance…
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Password Manager Identities
Please consider adding the feature to populate Name & Address on web sites that ask for such information. All shopping sites ask for Name and addresses. Currently Password manager is not capable of populating this information into the web page. This is actually a deal breaker for me so I am moving back to 1Password because…