Install BD on wife's PC that was just serviced

Jimmy 2 times

Wife has a new Win 11 computer that was covered under my BD account. It was just fixed as it had died and the thing was restored from backup, but BD not active anymore. How can I deactivate her old ID and get BD installed on her fixed computer again?

Flexx

https://community.bitdefender.com/en/discussion/104022/install-bd-on-wifes-pc-that-was-just-serviced

Follow the steps below.

1) Remove devices from your online Bitdefender Central: https://www.bitdefender.com/consumer/support/answer/2795/

2) Install the Bitdefender product (on your device): https://www.bitdefender.com/consumer/support/answer/2844/

3) Install the Bitdefender product (on other device): https://www.bitdefender.com/consumer/support/answer/1443/

For more information, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Once the AI chatbot recommends a series of solutions, you can type in the chat, 'transfer to an agent,' and you will be transferred to a Bitdefender support agent. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards

Amr From EGypt - I LOVE bitdefender 🫶

Thank you, Flexx. This answer to Jimmy's question was very helpful.

I was having a similar problem with my device's BD product, and thank God I found an answer with you. @Flexx

Long live the great and love to you from Egypt from me and thank God you are here to help in this community🤝