Hello everyone! I cant seem to be able to enable ransomware remediation as it immediately disables itself. Also when I get a message asking me whether to turn it on or not and I click enable it still shows as disabled in Bitdefender.
The Bitdefender Ransomware Remediation feature is available only as part of Bitdefender paid products and is not included in the free version.
If you have a paid Bitdefender subscription and are still unable to access the Ransomware Remediation feature, it is recommended that you repair your Bitdefender product.
Repair your Bitdefender product: https://www.bitdefender.com/consumer/support/answer/13429/
If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender productsāTroubleshootingāI don't knowāContact Supportā You will get the option of chat, call or email.
To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.
Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.
Regards