I Want To Cancel The VPN Package From My Bitdefender. How Do I Do That?
Hello @Bobbi Walker,
What type of VPN are you using? Is it the standard version included in your Bitdefender security solution, is it the Premium VPN included in a bundle, or a separate order? And are you looking to uninstall, or to cancel the subscription?
Thanks
I didn't add the VPN premium package but somehow in auto renewal it was added????? I have not installed it can I please get a refund or apply it to next years basic package that I have?
Hello. You can stop the auto-renewal for the Bitdefender VPN subscription, by following these steps:https://www.bitdefender.com/consumer/support/answer/29081/ Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal. From my personal experience, Method 1 did and still does the job for stopping the auto-renewal. Finally, to get a refund, just follow the steps from this article:https://www.bitdefender.com/consumer/support/answer/7217/ You may obtain a refund within 30 days of your initial purchase or of the automatic renewal date. Regards.
