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How to get Bitdefender running on Android?
My son is the admin of the account and I have been set up on my phone for some time. All of a sudden it wants me to sign up, even though I have a message in the header that I am currently being protected by Bitdefender. How do I see my dashboard again? Thank you in advance.
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mail accounts not sending when VPN is connected
Hi, I use an iMac and though I have VPN set up to connect automatically on start up it does not. Today, when I have connected manually it then prevents me sending emails via my gmail accounts. They send when I have turned VPN off. Any advice?
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How do I force the VPN to stay connected to an American server?
How do I force the VPN to stay connected to an American server? I telework from home some days, using my home network, and my employer gets concerned when their system shows me connecting from different countries. They thought my account was hacked and they broke through the MFA. We finally figured out it was just me and…
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New Subscription
I have 9 days left on my Internet Security subscription. I decided I want to change my plan to the family pack before the 9 days being up. In my bitdefender central it shows both the internet security and the family pack subscriptions, but I can’t install the family pack on my pc? Do I have to uninstall the internet…
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Unable to log back into stand alone Bitdefender Internet Security web app, Windows 11
I can log into the Bitdefender Internet Security webpage via Chrome browser with Windows 11. But for some reason I got logged out of the Bitdefender Internet Security stand alone app and it won't let me log back in. I can get to the point of Two-factor authentication, and when I put the code that was emailed me, then the…
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VPN
I have some issues with the VPN I use, some channel switching causes information to leak, and CHATGPT says some weird things I've never said before. And I tried it and asked it to generate pictures, and it shirked responsibility Also, when did it become a Malaysian company? Why didn't I know about it? It was originally a…
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BitDefender Total Security (Windows) Compatibility with HomeSeer HS4?
HomeSeer HS4 home automation software fails to operate when run on a Windows 10 PC that has BitDefender Total Security installed. I'd read, a couple years back, that HomeSeer HS4 and BitDefender were incompatible. An unanswered 2021 post in BitDefender Community suggests that this may have been true — at least, in 2021. Is…
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VPN usage
I was logged into VPN for 5 minutes and it used my whole 200mb allowance. That has never happened before. It is usually over an hour until I get close. I was just paying bills on my bank site as I usually do when using VPN. 5 minutes and it kicked me out since I used 200mb. 191mb download + 9mb upload What happened? This…
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Is there a simpler way to access Password Manager?
Having to constantly open a browser and login to the Password Manager is seriously inconvenient. Is there any way to keep the PM open while using the PC? Or is there another way to keep the PM open for, perhaps a set period?
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How do I get the Bitdefender emblem displayed on my reset computer?
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Password Manager 2FA problem
As said, the plug-in on my my browser show invalid 2FA codes while the app on my phone provides correct ones, and they are different codes of the same account at the same time. Why is that happening?
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Can't download
Everytime I try to download, a message appear that the file has fail a virus scan, but I can't work out what is scanning the file! I'm using Windows 10
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Is anyone else unable to log in to the mobile app (iOS) because it doesn't recognize the master pw?
I primarily log into accounts on my phone and iPad and therefore most often wind up creating/saving new passwords there as opposed to on my desktop. Since switching to Bitdefender last month, I've been unable to use the mobile app because it it returns a Wrong password message. I have confirmed I am entering the correct…
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Password Manager connecting to Germany servers
I'm based out of the US, and I noticed that my password manager connection has been routed to Germany. I do not have any VPN routing going on, and this is the only PC device with the software.
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Newegg Activation code invalid [*Activation code removed by @Flexx*]
In theory I paid for Internet Security. defacto I bought hours of trying to get this pos to work, unsuccessfully.
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Paid but no download
I payed but I never received a download. What to do?
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Subscription
paid my subscription and it says I am not protected , WHY
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Using Start.me
Hi i am using Start.me. I have lot of bookmarks in it. I use it already for years. The last few weeks when clicking on bookmarks, I get phishing notifications. Is this something from Bitdefender or from Start.me?
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Price difference
Op jullie site staat de vpn voor 39.99 maar als ik verder ga komt de prijs van 69.99
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Whats unified wintun
This name appears right after establishing the bitdefender vpn in firewall ,what is this and why it is not displayed in notifications?
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Why Can I Not Activate The VPN Premium?
I purchased the both the Bitdefender antivirus software as well as the VPN Premium during the Black Friday sale today. Installed fine, but won't activate the premium VPN. Just runs standard. I activated the subscription through the purchase email that I received. Still just runs the standard VPN. Purchase receipt states…
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Firewall mods + Port Scan
Firewall mods are not well defined on bit's web site : https://www.bitdefender.com/consumer/support/answer/2082/ I need more specific information. I don't have a local network connected to my PC. Do I need Bitdefender's Stealth Mode? Can it enhance security? What are the advantages and disadvantages? Could it impact online…
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About the key and activation.
Hi, I got a question about the subscription. If I buy a products, let's say total defender, 5 device 1 yr. Would it start counting as soon as I buy it, or it will only start counting when I activate software with the key?
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I cannot activate Bitdefender..
I currently have Malware anti virus. Do I have to cancel that in order to activate bitdefender?
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Why do I wake up every morning to the Bitdefender page?
Tell me why my birdefender becomes like this every morning when I wake up and I need to restart it to make it normal If you are the one doing system maintenance, that's fine. If not, please take note and tell me why.
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Free upgrade to Bitdefender Premium Security
Hello, I am a Bitdefender Total Security user. Before upgrading to Premium Security, I checked my renewal date, which is August 8th, 2024. The free upgrade to Premium Security offers coverage for 10 devices for one year, so I proceeded with the upgrade. However, I expected the new renewal date to be August 8th, 2025, but…
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Parental control cant add profile date of birth earlier than today's date in 2008
I have tried over and over to create a profile in Parental Control for one of my children, but Bitdefender doesn't allow you to use a date of birth prior to todays date in 2008. Is this a bug that Bitdefender isn't aware of or do they only allow parental monitoring of children under 16?
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What is MVP
What Does That Mean
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Can't move devices from expired subscription
Hi! My old subscription expired and after buying a new one, I noticed that 2 out of 4 of my devices are still on the old expired subscription, but there is no management button for me to be able to move them to the new one. (See image below) On my new subscription I have the option to manage the devices but only the 2 that…
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Quoting in the replies
Quoting in replies should be more selective. Instead of including the entire message, only the relevant portion should be quoted. This will make responses more focused and easier to understand. For example, if I want to respond to "Who are you?", I should be able to quote just that phrase. This will allow for more precise…