I accepted the free update from Total Security to Premium Security, there's a problem

paj692 · 2024-04-22T10:49:10+00:00

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I filled out the online form and it shows that I can update (install) in Bitdefender Central,

but when I download the installation file and run it as administrator, it fails to produce a window

or any indication what went wrong. When I try to access support on the pc app or on the Bitdefender Central website, It says site not available.

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Accepted answers

Flexx

https://community.bitdefender.com/en/discussion/99631/i-accepted-the-free-update-from-total-security-to-premium-security-theres-a-problem

Here are the steps you can follow directly.

Kindly visit the Bitdefender support website https://www.bitdefender.com/consumer/support/help/

Select, Activate and Install → Install → I don't know → Contact Support → You will get the option of chat, call or email.

Regards

All comments

Flexx

https://community.bitdefender.com/en/discussion/99631/i-accepted-the-free-update-from-total-security-to-premium-security-theres-a-problem

Here are the steps you can follow directly.

Kindly visit the Bitdefender support website https://www.bitdefender.com/consumer/support/help/

Select, Activate and Install → Install → I don't know → Contact Support → You will get the option of chat, call or email.

Regards