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Problem after Bitdefender update.

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albaniajude07
albaniajude07
in Install & Updates

Hello,

Currently having some issues with the AV, I can't run a scan and the feature selection has a weird "_" prefix.

Also, all notifications are not showing any details just a plain popup.

I already reinstalled the Bitdefender AV Plus and contacted the support.

If you have a way to fix this please let me know.

bitdefender.png


Thank you.

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Answers

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭
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    @albaniajude07 ,

    Welcome to the Bitdefender Forums. This issue has been reported before. Please try the advice given in the link below.

    https://community.bitdefender.com/en/discussion/comment/337907#Comment_337907

    Please let us know if this solves your issue. Thank you, and have a great day.

    Regards,

    Phil

    Former Bleeping Computer Malware Response Instructor

  • albaniajude07
    albaniajude07
    Options

    Hello @garioch7 thank you for replying, but I did not have a chance to test this.

    My workaround was to completely reinstall Windows OS.

    Thank you for providing workaround.

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭
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    @albaniajude07 ,

    Thank you for posting back. I am sorry that you had to go to all of that work, but I am glad that Bitdefender is working again for you. Please don't hesitate to post questions as they arise in these Forums. We are all here to help. Have a great day.

    Regards,

    Phil

    Former Bleeping Computer Malware Response Instructor

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