How can I download the software already paid for

Veritas · 2025-05-28T03:52:29+00:00

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Veritas

I have a problem with my google account and would like to know if I can download directly.

Regards

Veritas

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Accepted answers

Alexandru_BD

Hello @Veritas,

Is it the Google account, or the Central account? Have you already activated the subscription/license? You can download and install the security solution directly from Bitdefender Central:

https://www.bitdefender.com/consumer/support/answer/28558/

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Gjoksi

Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.

Alexandru_BD

Hello @Veritas,

Is it the Google account, or the Central account? Have you already activated the subscription/license? You can download and install the security solution directly from Bitdefender Central:

https://www.bitdefender.com/consumer/support/answer/28558/

Veritas

Hello,

Thanks for the rapid response. Much appreciated.

Best Regards

Veritas.