Activation Code Missing

Hi - I have had emails confirming my purchase and confirming my email - but I cannot see an activation code that I need to confirm purchase.

Any help please

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Gjoksi

Hello.

Follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/2356/

Regards.

Alexandru_BD

Hello @Baytree3,

Have you previously ordered Bitdefender on the website, or is this your first purchase? I'm asking because automatic activation of a subscription may occur for recurring Bitdefender purchases processed by 2Checkout.

Automatic activation is available only for current Bitdefender users who meet the following conditions:

You have bought Bitdefender from our website before.
You have previously activated a Bitdefender subscription in the same Bitdefender Central account.
Your previous Bitdefender subscription is still valid.

If the new acquisition matches the name and seat number of a product already active in your Central account (e.g. both Bitdefender Total Security, 5 users) then the old subscription will be extended automatically.

To check if this is the case, go to Bitdefender Central and click on 'My subscriptions' tab.

If this is not the case, check the article shared by Gjoksi above.

Regards