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New Here.... Verifone will not send link or allow me to login?
I have tried to login in to verifone to prevent autorenewal - since will be getting new computer then and will be starting fresh. Also tried to login to verifone to see my account but says not valid, yet it is…. been waiting for link says will send to me email, but never does…….. I feel this is happening on purpose. Also…
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What does a 'blue line' across an email mean?
I get a 'blue line' from left to right across certain emails, when I click on it it disappears. This line appears mostly on bank emails or purchase emails. When I get the email Bitdefender notifies me in a small window 'Suspicious Activity', that the email is not directed where it should be. I know at one point my…
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contact
i have tried phoning you a number of times and the line is dead
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Disappearing from System Tray
On my Bitdefender Total Security, when I initially installed it, I would get several icons on my windows 11 system tray, for each scan being done, and then with the last one advising my system was safe. However, after a time, these icons no longer appeared in the system tray. I then uninstalled and re-installed it, then…
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B.D. Scans should show Estimated time for the scans
If B.D. scans displayed the estimated scan completion time within the scan options (before initiating any scan), it would significantly assist users in scheduling scans according to their convenience. B.D. should continuously estimate the estimated time considering system files to provide users with an accurate prediction…
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Suspicious connection blocked in chrome
Hello, I am stressing right now about something wierd to me that happened right now. I had on my chrome browser youtube video playing on one tab then on second twitter opened and on third page called u.gg used for leage of legends game. While watching the video and not doing anything else I got notification saying there is…
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Bitdefender blocking Mac cli commands
Bitdefender is blocking cli commands like /bin/mv and prompting for password. How can I allow permanent access for standard posix commands?
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Can it be a malware
@Flexx @Scott @Alexandru_BD I downloaded Urban VPN (featured on Chrome), but it secretly tried to open some malicious pages. Although they weren’t displayed, I don’t know if Bitdefender blocked those pages or if Urban VPN managed to open them entirely in the background. My notification menu was flooded with Bitdefender…
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Unable to install Bitdefender on Window 11 laptop
Getting an error message when trying to download the downloaded program file that says The app you are trying to install isn't a Microsoft- verified app. The pop up error box suggest I go the MS store or change settings. I have tried changing settings but that does not seem to help. I have tried to install via link and…
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Constant triggering of rundll32.exe in advanced threat defense
I keep seeing advanced threat defense notifications that say "rundll32.exe has been blocked" but there's nothing in quarantine and the command line parameters and details don't provide any good clarification as to what Bitdefender is flagging as malicious. I recently reformatted my computer. None of the below screenshots…
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Anyone Have Event 3033 Logged In Code Integrity Operational Re: antimalware_provider64.dll?
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements. Bitdefender Total Security…
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Trojan Into Bitdefender Installer
Hello! I just wanted to test Bitdefender, I registered and downloaded the installer from official page, but analyzin the .exe in Virus Total before installing, it warns me that has a Trojan: Trojan.Yephiler.bd How could it be possibe? Could you help me? Thanks in advance.
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SecurePass needs updates
Hello, I've been using SecurePass around 3 days after it came out, I don't exactly remember when I started using it. But I started using it right when I saw SecurePass on my Bitdefender Central. Here are some issues Slow: SecurePass is slow, it takes a while loading and usually it loads on forever unless I refresh the…
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How To Install Bitdefender Password Manager?
I have installed same but it won't let me finish the installation. It won't accept my password and it won't accept my recovery key.
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Why does the NordPass extension reappear in new browser profiles even after uninstalling it?
@Flexx @Alexandru_BD @Scott Why does the NordPass extension reappear in new browser profiles even after uninstalling it? is their any fix
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Eneable PowerShell to load module
Hello! I'm having trouble when working with PowerShell. I'm unable to execute Az commands (i.e : Get-AzResourceGroup) I receive an error and a notification from BitDefender (attach file). Is there any solution for that?
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HOW TO TRACK TICKET ??!!
Its 2022 now and still no answer or solution by bitdefender team to the "MOST DIFFICULT" task of providing a link on bitdefender central account for the customers to track the status of their open tickets. I have an open ticket for being charged twice for my VPN. Now how do I track the status of it ?
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Anyone having some incoming calls blocked
since installing bitdefender some calls seemed to be blocked. The ones I know about are call centers but they are true businesses and not scams. How do I fix?
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Installation stay hanging, how to resolve this?
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Cumbersome interface to add exceptions from scanning or pause protection
BACKGROUND I have a handful of old files that are detected as having viruses. Some I am fairly sure do not contain threats (and I have just submitted a report to BD of apparent false positives). The others are old files (from the 1990s) that were once genuine threats, but are no longer practical threats any more on my…
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As soon I insert USB stick, Bitdefender starts background scan. Can this be prevented?
This is a problem because I cannot remove the USB stick while this drive is being scanned. What to do? Alternative is to shut down the computer, which is not convenient.
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Can't contact BitDefender - urgent subscription advice needed
I am trying to contact BitDefender urgently but the email function is not working - I enter my query and it just scrolls, then the Capcha times out. Same on different devices. I can't get through to anyone on the phone either, just been on hold for 30 minutes I installed a trial of Password Manager which has now expired…
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VPN needs to be turned off to access some websites
Hi I have been using VPN and it was ok until about 2 days ago I suddenly couldn't access my usual websites including my yahoo email account. I had to turn off the VPN all the time while I was on these website. Can I know why? It's such a pain. Can I get around of the issue? Thanks.
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Help investigating what BitDefender did
I was duped into copy/pasting and running a malicious powershell ****** on my Windows 10 PC using Windows Run. As soon as I did this, Bitdefender had a popup that appeared, which made me realize what I had done. At that point I shut the computer down quickly. Unfortunately I can't remember exactly what the Bitdefender…
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Error Code 40
Hello, I have not received any response from tech support regarding this issue. I had installed BitDefender VPN without a problem then I needed to restart my computer (MacOS) and the VPN would not connect afterward. I checked the DNS settings which still has 8.8.8.8 & 8.8.4.4 which I had entered during the initial install…
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Bitdefender causes windows to crash
On two different PC, Windows 10 and Windows 11. On Windows 10 I had to reinstall Bitdefender and then windows crash. On windows 11 machine I Installed Bitdefender Plus and when restarted PC Windows crash. Both PC must be reinstalled. This is not very good. I dont want to use Bitdefender anymore now. I have it on another…
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Point d'exclamation blanc dans carré rouge
Hello, for several days now I've been playing with a white exclamation mark in a red square at the top of my screen. I've checked all the updates and notifications and everything seems normal. This red square appears and disappears several times a day for no apparent reason. Thank you for your help.
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Bitdefender issues
It seems like Bitdefender is causes some connection problems with the internet. I occasionally get this message - Bitdefender Internet Security has been found on this computer and may be blocking access to the internet. Please check Bitdefender Internet Security Settings and make sure Teamviewer is allowed to access the…
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Does Bitdefender VPN support Brave?
I've been using Brave for many reasons Right now VPN is set to Miami Florida But when I logged into X - it said I was in the UK, and setting up an account on this forum thought the same thing, UK. Seems like Brave has it's own VPN that overrides Bitdefender? Anyway to make them play nicely together?
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Download attachments from emails, click on links without error messages
Hello, I recently downloaded Bitdefender Total Security and have had nothing but problems. I can't download attachments from emails - I do this quite often. Is there a way for them to be scanned and then downloaded? I have a lot of people emailing me with attachments that are safe. A "friends list" of safe contacts isn't…