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Subscription Renewal Email is SPOOFed by SecureShieldAV
May 3, 2024 I received an email containing Bitdefender and Total Security descriptions that fit my current subscription, but came from an identity "SecureShieldAV" This email had an advancing timer indicating I had limited time to respond to an over to renew or extend my subscription for 3 years and 3 devices for $59.99.…
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Bitdefender disappeared from settings and taskbar
Just had my Win 10 desktop repaired and new hard drive installed. Bitdefender disappeared everywhere on my computer. Cannot find solution online. Help!
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Piratage email
Bonjour. On m a pirate mon email [email address removed by admin] Je voudrais changer cet email par un nouveau mais comme ce pirate gère mon email comment puis je faire pour changer cet email sur mon compte Bitdefender ?
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VPN Error code: 2
I get the following message on Bitdefender VPN: An error occurred while connecting to our servers. (Error Code: 2). Does anyone know how this error code is to be resolved? Thanks George
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BD processes running while PC is running
Good morning, but aren't all these processes running a bit too many? What do you think?
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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Parental Control Install
Good evening you all, I am facing problem installing Parental Contron on my son's tablet with Android 10. An strange image appears but nothing happens. Any suggestion ? Kind regards Gianluca
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Application.Deceptor.BCR detected from Glary Utilities
I installed Glary utilities and the bitdefender protection consider that : " The file C:\Windows\System32\Tasks\GU5SkipUAC is infected with Application.Deceptor.BCR. The threat has been successfully blocked, your device is safe." It is false positive or it is a virus ? Thanks, Beny
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Feature request for Bitdefender Mobile Security
Feature request: 1) Network Scan: A network scan on Android checks nearby Wi-Fi networks, showing their names, signal strength, and security details. It helps users find secure and reliable networks to connect to. Some apps also look for potential security issues or threats on these networks. Additionally, it can show…
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Bitdefender mobile version 3.3.234.2404 services keeps turning itself off on android TV box
I have an HK1RBOX running android 12 and have bitdefender mobile version 3.3.234.2404. Since 2 days now the bitdefender service keeps turning itself of and I have to manually turn it back on, I have already tried reinstalling the app and was able to reproduce this issue. It happened twice now both when connected with…
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Bitdefender and Perforce
Will Bitdefender protect me if I am using a Perforce depot? Will Bitdefender protect me if a person sends a virus or tries to take control of my computer through Perforce? I'm also using Unreal Engine (Game Engine)
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Bitdefender is installed and active on my Mac mini but is missing from Central
I'm running Bitdefender on my primary Mac mini, and the app links to my account in Central, but it isn't showing up as one of my devices in Central. If I choose to install, my only option is to add another iOS device. How can I get my Mac mini install to show up in my Central desktop?
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Reset Settings Password
I have forgotten the password that restricts access to Bitdefender settings in the PC application's Settings tab. How do I reset this password. My thanks in advance for any assistance.
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Why left with no option to close an opened window after started using Bitdefender Total Security?
There is no way left I can close an opened app even after tried for several times. Why? What is the solution for the same?
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BD turns off occasionally
Hi, I am new to this forum. Does anyone happen to know why Bitdefender is off by itself occasionally under Windows 10? Window defender pops out the message"Turn on antivirus" Otherwise I wouldn't even know, I always do a full scan but finds nothing, it happens once a month at least, hopefully someone can help me to answer…
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Bitdefnder firewall windows 11
Hello, Recently i upgraded from windows 10 to windows 11. For flightsimulator 2020 i use software that is called AVIASERVER to put a cockpit display onto my IPAD. In windows 10 that worked as a charm. In windows 11 it does not work anymore. I can start up the software and i runs on the background but my IPAD cannot connect…
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Exclusions in Mobile Security for Android
Hello, I'd like to request an exclude/ignore list for threat scans on Android, both app and storage. While the app can't remove the threats by itself, it most certainly is irritating to see a red shield for just a couple of riskware apps that I perfectly am aware of the risks of .
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How do I add file/folder/app exclusions on the Android app? I've looked everywhere on the app.
I probably missed it somewhere but without the option, the program will be useless for me. Thanks for your help
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Prenumeration
Vad är bästa prenumerationen för en laptop (Windows) och en mobil android
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Cloud files detected - Bitdefender found some files stored online.
I got the following message after running a system scan. It says These files will be automatically scanned when you will open them on your device. But that's not happening.
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I can't seem to start a scan on my mac
I recently wanted to scan my Mac computer and navigated to my applications folder. I found the Bitdefender folder and can see a Bitdefender Agent icon, a Bitdefender VPN icon and the uninstaller function. I clicked on the Bitdefender Agent icon and put in my Bitdefender account email and password and my system password and…
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I just installed my ASUS router.
After setting up my router and turning on my VPN, I noticed I was not able to log in to my router. Is there a way to work around this question?
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No longer receiving Notifications
I wonder if anyone can assist. I have Bitdefender Premium Security installed on all our PCs. I have noticed since the 24th March 2024 that I no longer receive notifications on the Bitdefender Central dashboard. It states you have no new notifications when I click on the small alarm bell icon. However, I know for fact that…
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Bitdefender did NOT remove Malware-can anyone help please ?
Hi from Australia. I somehow have malware on my desktop PC-it's re-captha-version 3 with some other numbers. I purchased bitdefender as it was literally only website I seemed to be able to access without the malware changing the url to something odd with a bear picture on the screen or me receiving an error message on…
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VIRUS Gen:Suspcious.Cloud.2.sp3
I get over and over the message that temporal files of Bitdefender are infected by Gen:Suspcious.Cloud.2.sp3. After each scan Ditefender deletes them but they allways come back. How can I get gid of it?
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Suspicious Connection (blocked 9 times every 3 minutes)
"msedge.exe attempted to establish a connection relying on an untrusted certificate to wpad. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities." What is this? Can I add an exception to stop getting interrupted by this notification?
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Why am I still get this window after the install.
I have installed the module; however, I still keep getting this window. Do you have any idea how I can get back to the Dashboard?
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Bitdefender delaying desktop icons display
I'm running a paid for version of Bitdefender Total Security on a HP i3 12100 PC. Running Windows 11 Home. Was running fine for 7 months. About a week ago, on a power on boot, (happens on restart also), the Win11 taskbar displays on the bottom as normal but then it takes 51 seconds for the desktop icons to display. I…
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Yes, it's back - the Bitdefender block on the Mozilla Firefox plugin for Netflix
"New Bitdefender Update Blocks WidevineCDM Encryption Module on Firefox" from 2016 says it all, really, except that there is no practical solution. That post was answered then, but this zombie bug has arisen again. Can't we have a stake driven into the heart of the Widevine plugin?
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Password Manager
I'm considering using the Password Manager for the first time but I'm unsure about remote access. I spend a fair bit of time away when I'm often using friend's and colleague's computers, how do I access my passwords while I'm away? Is there perhaps an app that I use? Thanks