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Web Console Data Processors Troublshooting
Hello, So I have a on prem set up and the Web Console Data Processors has an error, the auto fix is not working. Any advice or pointers for troubleshooting this issue would be a big help this is what shows under Web Console Data Processors in the System Status menu.
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trojan generickd.72992858
Hello. I was trying to download wallpaper engine on stream and the file was moved to quatentine by bit defender which has identify it as trojan generickd.72992858. in stream fórum they say it's probably a false positive, but I'm not sure. Could anyone help me? Thank you in advance.
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Bitdefender Safepay misbehaving
In the last month or two Bitdefender Safepay (Windows 11) has started misbehaving. I open Safepay and access one of my saved sites. It opens, and then after a time (around 1 minute) the window closes. When I click on the icon on the taskbar it reopens, but then repeats.
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system has slowed
I installed Bitdefender a month or so ago and I've noticed my internet and/or computer is slower. Is there a way to turn off Bitdefender, rather than uninstalling it, so I can test to see if Bitdefender is the cause? Thank you
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VPN stopped working
My VPN suddendly stop connecting with error code 99. Nothing on my wifi has changed. i have went through the protocol, uninstalled and reinstalled, changed dns, and many other things to get this to connect. Not having any success. Can someone help me?
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HELP Bitdefender updates failing
Hello, I have an ongoing chicken-or-egg problem.. Our VPN posturing requires a valid "definition date" within 60 days, otherwise all network traffic is blocked. If Bitdefender fails to update, the "definition date" shows as 01/01/1970. Thus blocking internet traffic and Bitdefender cannot recover. It seems Bitdefender's…
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Context menu scan
I use Directory Opus file explorer which is far superior to File Explorer. But I cannot right click a file to scan it with Bitdefender. Every other context menu entry available to File Explorer is there. I have read other posts that suggest Bitdefender will not support context menu scan from any other explorer. First…
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Bitdefender quarantines OurPact download
Bitdefender quarantines OurPact download on Windows PC with save location of: C:\Program Files\OurPact Connect\resources\libs\ios\x64\ideviceservice.exe is infected with Gen:Variant.Bulz.592970 How can I get this to work or is it a true malware issue? I am downloading it so I can protect my daughter from seeing or getting…
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VBS Scripts for automation are Blocked by Default
My VBS scripts for automation are blocked. This is a very poor type of detection. When does the advanced heuristics implementation kicks in? ALL malware scanners returned safe results: Can't post virustotal links because I'm not "around for a little while."
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How do I disable Bitdefender Shield for a specific web site?
Good day, I need to work on a very high-resource web application from my laptop. This is a trusted application that is safe. The problem is that it takes a very long time to load when I log into the site. If I disable Bitdefender Shield, login is very quick, almost instantaneous. I have added the website as an exception to…
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Bitdefender with Visual Studio
Currently Bitdefender performance is killing Visual Studio when debugging software. 10-15 mins to start up an application with CPU usage sometimes peaking at 30%. Is this expected behaviour? Does it improve over time?
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Hello, I have Bell IPTV i must deactivate VPN to watch a channel live on my computer how to fix?
I tried the split tunneling and added the url to by passe the vpn, I used the same location where iam located, nothing works other than disconnecting vpn. Is there another options that I missed out? I use fire stick in the living room and my computer in my office.
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Bitdefender VPN - Error Code 1(HydraKilled)
My VPN has stopped working again, this new version with the interactive map is not fit for purpose, it commonly fails to connect, disconnects for no reason on multiple PC's I have running windows 10 or 11..... the old version without the map was brilliant. Today I have the above error, I can't find any info on this error…
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VPN CONNECTION PROBLEMS
I have been battling the connection problem for a little over two weeks now and can't figure out if it is my inability to get a windows update that has been a problem now for almost two MONTHS OE if it is due to another problem I am having between my internet provider {Windstream} and my Google Chrome application. I do…
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Possible External Connection
Hi all, I noticed some slow network speed with my wifi on windows 11 system. Upon checking I found one connection for WAN miniport getting connected automatically. But I m using only wifi no other source. Whenever I delete this next time I browse it shows up again. Can anyone help if this is some kind of data mining or…
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How to upgrade from Bitdefender Ultimate Security home to GravityZone Small Business Security
Started off with just a few computers but now reaching over 10. I could not find any info on how to upgrade on the website, does cancelling Bitdefender Ultimate Security home and purchasing GravityZone Small Business Security involves having to uninstall and reinstall all devices? not even sure if GravityZone Small…
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Why is my screen occasionally dimming/flashing, similar to how a screen capture does?
My macpro (M1, Sonoma 14.5) screen occasionally dims/flashes similar to how a screen capture tool does. I've checked the Accessibility settings and the "Flash the screen when an alert sound occurs" is OFF. It could be something innocuous, but it also could be a screen shot capture function of MS Teams, or a virus or…
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Renewed my account but still NOT activated
I have renewed my subscription, entered my activation code and still asking me to renew, why? see below
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BitDefender Password Manager
I have 3 devices using bitdefender right now. If I install Password Manager will the other person's desktop be able to see my passwords and/or manipulate my passwords from their desktop? Best Regards Bob
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Epic Games Launcher and Fortnite not working with the new Bitdefender Parental Control
Both "EpicGamesLauncher" and "Fortnite" has been added to the content filter and set as "Allowed". I also added allowed exceptions for "launcher.store.epicgames.com" and "egs-platform-service.store.epicgames.com" from the "Prevented content access" list on my sons dashboard in Bitdefender Central. There are no blocked…
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code 9
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I have a error code 9
I have an error code 9 and my VPN does not want to connect, the firewall is not blocking it and I have reset the DNS and there are no other active VPNs on my PC is there any advice?
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After Bitdefender does an update, apps stop responding
I keep looking for answers to this but only seem to find general answers, not answers to this only happens after a Bitdefender update. My Win11 laptop works perfectley fine with Bitdefender: Total Security until Bitdefender does an update and reboots my laptop. Then many apps take minutes to open, some don't open at all…
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Bitdefender doesn't allow me install SKYGO identifying it as a malware
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Bitdefender Total Security - Utilities
My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work. Can you please assist. Thank you. Carol
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Bitdefender mobile security, app anomaly scans false detection?
Good day, I have this new problem again this app anomaly features, has detected 1 app. I don't know which app has been detected but I tried going to the reports section, and find and review all the past detection. and I didn't seen any malware detection and app anomaly detection history in it so any thoughts in it? Also…
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How to install a third year of BitDefender
I have used BitDefender happily for the last two years. I am now seeking to renew for a third year. I have purchased a renewal package (essentially a new Activation Code). I have logged in to 'central.bitdefender.com' and followed the download instructions. I have downloaded a file named…
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Firefox not blocked for suspicious URL but Chrome/Edge are?
I just switched to Firefox on windows and URLs that where previously blocked using Chrome due to certificate mismatch are not being blocked on Firefox. I installed traffic light, same result.
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Random Windows VPN disconnects
My VPN will disconnect randomly. I may walk away from my pc, screen saver may come on after a while, could be 15 minutes to a hour later (or overnight with no reboot or updates) and I see the VPN is DISCONNECTED. Is this normal, am I protected form outside attacks if VPN is off??? What is the purpose of the VPN if not…
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Number of emails address per Bitdefender account ?
Can I have more than just the one email account linked to my BitDefender account? Can I have both my recovery email address & the email that is currently linked to my BitDefender account connected to the one BitDefender account? So my question is. Can one BitDefender account have two separate emails attached to the profile…