VPN stopped working

Thomas do

My VPN suddendly stop connecting with error code 99. Nothing on my wifi has changed. i have went through the protocol, uninstalled and reinstalled, changed dns, and many other things to get this to connect. Not having any success. Can someone help me?

Thomas do

tested nordvpn app and the vpn works on my OS. bitdefender still not working

Gjoksi

Hello.
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: How to's & Troubleshooting Bitdefender products -> Troubleshooting -> Bitdefender Premium VPN, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.

juliomarquez

https://community.bitdefender.com/en/discussion/comment/339478#Comment_339478

Thomas, I've just solved the same problem thanks to the Bit Defender technical support. Contact them to change your protocols in your System settings and VPN will be online again

Beameranged

I have precisely the same issue. Support could not be less helpful.