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Bitdefender is blocking my yahoo mail login
Hi, I am not sure what is going on, but it seems like every time I login using Chrome, to check my yahoo mail, i will face this issue - Unmatch certificate issue? I discovered this issue is only happens on this particular PC. Should I proceed to uninstall Chrome and do a fresh install? See the pictures attached below.…
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How do I get rid of "Jollypulse" malware
My Windows PC has recently been infected with a malware virus?…it continually shows pop up adds for Mcfee antivirous software in the bottom right hand corner of the screen…I'm sure the adds are bogus Yesterday I bought Bitdefender Antivius Plus to get rid of this malware…I have continually run scans and they tell me my PC…
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Ad Blocker Help
I used the MS Edge to block ads and Bitdefender is supposed to block ads, but they still pop up. What can I do? Thanks
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Locked out of Ticketmaster. They say it is the VPN. How do I fix this?
Ever since installing VPN, I have been blocked Ticketmaster. They say it is the VPN. How do I fix this? Rely on Ticketmaster? I literally bought $250 worth of tickets and get access them.
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Is there an easy way to install VPN when one has paid for the subscription.? I don't understand.
Does Bitdefender work without me having to do anything? I have allowed it into my locked security settings, does that mean it is activated?
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Place "Control Center" in DMZ directly or use a relay and ports that need to be open
Hello everyone, We are planning to purchase BitDefender "GravityZone Business Security" for our still quite small company. In our setup, the BitDefender agents will run on devices that do not have a permanent connection to the protected corporate network, but are only connected to the corporate network from time to time…
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Suspicious web page detected
A website we run is being flagged as "Suspicious web page detected" in BitDefender I've scanned it with other online malware tools and there's nothing wrong been detected. The source code has been checked with Imunify too and it's clean. How do I get more information on the reason for BitDefender flagging it?
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How to blacklist a site
I have noticed a few sites that BD seems OK with, but I'd prefer to block them. (BD total security). I have spent the last 30 mins learning that AIs are not good at knowing what the real UI looks like ;-) I also couldn't anything except the opposite of what I want, so spare further stress to my mental state pls, and tell…
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Re One Start browser
Hello I've noticed that One Start has recently appeared on my system. I was going to try and uninstall but before I do that, has any had any experience with this program? I don't recall receiving any warning message from Bitdefender that this was going to install. Is this something that Bitdefender should have pick up? Dave
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Cannot Turn OFF auto renewal
I have been trying for hours to turnoff auto renewal bitdefender is giving me the run around.
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Windows firewall or Bitdefender firewall?
Are there enhanced benefits for Bitdefender firewall to be on and Windows firewall to be off or is there any reason why Windows firewall cannot be the default, allowing Bitdefender to function or vice versa? Is it redundant to have both in operation?
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Block windows telemetry
Hi everyone, Can the ability to block IP addresses be added to the bitdefender firewall and that you can select the windows telemetry to be blocked, this blocklist would then also be auto updated by bitdefender. Or perhaps that you can download your own blocklist from for example GitHub with all the windows telemetry IP…
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Reinstall BitDefender Total Security after clean install Win 11
In order to upgrade to Win 11 unfortunately I must do a clean install. I think that all I need to do is log in to my account online, deactivate my desktop install, have the upgrade to Win11 done, then log in to Bit Defender again, and reinstall it on my desktop. Is it really that simple? It would be nice if I could save my…
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Can Bitdefender block a Windows Security Virus & Threat Protection offline system scan?
Can Bitdefender block a Windows Security Virus & Threat Protection offline system scan? If so, why??? This is my second laptop in the past four years to be hacked and taken over by remote hackers. Their malware and malicious files are embedded deep in the Windows 11 system at the registry level. How can Bitdefender help me…
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NVME drive cannot use normally
Hi, I'm have been using bitdefender few years and it is very good product. However, I using some Thunderbolt drive recently for my video editing and not work well with it. One of my TB4/USB4 compatible drive and a card reader cannot reconnect after remove, need to reboot the system to solve it. But when I using USB mode it…
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Forms no longer shown in Chrome and Safari
Hi I’m using a Mac running Sequoia 15.3. In Chrome and Safari, fillable forms are no longer displayed since today. Could this be related to Bitdefender or the update from Sequoia 15.2 to 15.3? Is anyone else experiencing this issue? Thanks!
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Problem installing Gravity Zone on Hyper-V
hello everyone
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How do I prevent Bitdefender from alternating Rules?
I've got bitdefender on my Windows10 Pro server. Obviously I use Windows Remote Desktop to work on the server. In the Bitdefender firewall rules I've got added "C:\Windows\System32\svchost.exe" to use any network, any protocol, in/out bounds, specific port, any IP. Once in a while, happened like 5 times already in the last…
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BD Did Not Catch Antimalware Hub??
I currently use a Samsung A54 and Chrome as my browser. I recently had a tab open by itself that had 'Antimalware Hub Click' in the address. This site continues to randomly open in Chrome even after multiple BD scans of my phone. I have tried to identify anything that was installed during this time, but cannot locate…
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New VPN release issues
Ever since the new VPN rolled out about a week ago I have encountered more problems than I ever experienced in any other release/update. For example: Dropped VPN connections - whether in a wired or wireless environment the VPN connection drops then if it comes back the transfer rate goes to a crawl < 5Mbps. Constant need…
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Best option for a dual login pc
Hi, I share one of the pc's in the house with my wife and I just changed the subscription over to the family one to help protect her emails etc. What would be the best solution for the dual use pc as we have two user logins for it? would setting up hers as her family pass and then my login as me work or would it cause…
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Ransom Ware?
Last Pass helpfully locked me out of my account last year. As I was using a free version I was not entitled to human assistance and the email account they had was defunct so it was apparently impossible to recover my account or export the data! As I had a valid subscripion to Total Security I activated Passport Manager.…
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Security widget and system tray icon
The icon in the system tray and the security widget are gone even though I have the setting "on." Is there an easy fix?
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Import Lastpass into Secure Pass fails
I am contemplating switching from Lastpass to Bitdefender Secure Pass for managing passwords. I have exported the Lastpass passwords to a csv file via their export function. Upon trying to import, I am presented with an error indicating that the file format is incorrect. Can anyone offer a suggested solution to this issue?
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I have protection for 3 computers - what is the cheapest way to add one more laptop?
I have protection for 3 computers - what is the cheapest way to add one more laptop?
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Login issues
Hello, when I click on the Bitdefender icon in my Mac menu bar, it says 'no user registered.' When I click on 'open Antivirus interface' I get a Bitdefender login window. After I try to log in, it says it can't log in right now, refresh or try later. Then when I try to log in to the Bitdefender support site through my…
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How do I add. another device to my BD
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Delete account
I want to delete my Bitdefender account but that option is not available in the configuration.
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Any idea why my computer shuts down when scanning?
Hi. when I scan my computer (Windows10 desktop) it scans for a while but shuts down. It'll do a Quick Scan but when I try to scan a specific drive it shuts down. Any idea what might be going on? I'd appreciate any help. Thanks.