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Firewall ?
I have a scenario where I have to expose RDP to the internet. I know its not recommended but anways. Bitdefener Firewall has been VERY effective in detecting brute force type attacks & blocking them after X # of attempts. I constantly am getting alerts, as expected. I decided to change the RDP port # to a non standard port…
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Dark web action recommendations repetitive
When I signed up I had 45 alerts for dark web monitoring. Of those, around 30 of them had the same recommendation for my primary email, so I had to go through and check those completed 60+ times. It would be useful if the monitoring recognized recommendations across different alerts and marked older recommendations…
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How to regain access to VPN included in my paid subscription?
I accepted trial offer of unlimited VPN, now that period is ended I cannot access VPN at all. Prior to this trial I had 200mb per day which was included in my Total Security package, now I have no VPN at all. 1
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March 5 2025 - GravityZone reports not being sent by email?
hi - has anyone else had an issue today receiving reports from GravityZone by email? I have about 20 sites, reports scheduled daily to be sent to two different addresses. Everything ok through Monday, but no reports delivered Tuesday night. Logged in, checked report was generated and can be viewed, hit the email button -…
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VPN Emptied Hosts File
On 2 March, Bitdefender VPN removed about 30-40 lines of entries in my Windows 11 Hosts file. I've run VPN for six months and not previously seen this issue. I use Hosts for my development, monitoring, and related tasks to avoid split DNS inside my network. Prior yesterday, VPN added its entries at the bottom of Hosts.…
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App Hacked
I have had Bitdefender for desktop a number of years now and have been very satisfied. Recently however I have had some real issues with the app itself being hacked whether I uninstall and reinstall or not. Is there anything that can be done before I begin to look for another defense. Which I would rather not do
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Advanced Threat Protection blocks MS Installer
Hi, I have an issue in that whenever I try to install any MSI file then it is blocked by ATP. Installs from .exe's are fine though. If I disable ATP I can install without a problem but, obviously, this isn't the best solution. Do I need to create an exception for msiexec? It would seem a little strange if I do as this is a…
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Mac OS Recovery Disk
My Mac OS got infected by malware that keeps crashing my Mac and that now is preventing me from being able to login, and BitDefender didn't prevent the infection. I now need a Recovery tool to boot from to disinfect my Mac and it appears that BitDefender removed this valuable feature 5 years ago??? The Environmental scan…
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can I check an email addy I've lost access to?
A number of years ago, I lost access to one of my emails from Comcast. It's a long story. I'm sure that it's still out there, accounts I couldn't access. And I can't add them to be scanned because you get sent a code. Can't access the code. Any way to add it so I can find all occurrences of it? Thanks.
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Change RDP port
I like using the Windows RDP client but get attacked constantly when using the default port. I’ve made several failed attempts at opening another port. Please explain the settings I need to open a different port (TCP/UDP) for RDP using 3390 as an example. Thanks
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Firewall not present in protection tab
My protection features menu of antivirus plus does not show a firewall button/choice. The other 5 choices like Antivirus and Ransomware protection are there. After reading a lot on this forum, I have reinstalled Bitdefender. Still no firewall choice. The Windows 11 firewall stays active. Reason for wanting to try the BD…
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Same issue not able to connect to web protection
I am not computer savvy and need help with this.
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Bitdefender Firewall Notification Cannot Be Closed On Windows Desktop
Had a Bitdefender Firewall notification popup. I clicked on "Allow", but the popup continue to be persistently there even after i click 50 times and still going, yes i counted the number of clicks. Need help as to why it does not go away. It still showing as i write this discussion topic.
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Mobile security normal range of scanned connections
the app is reporting thousands of connections checked every day since I installed the app. This amount seems incredibly high for what I am actually doing. There is also a category with negative connections which makes zero sense to me and I cannot get information regarding what’s in the categories. Anyone have insight for…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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Is "Scan with Bitdefender" useful?
Sorry, the title might seem a bit provocative, but it's a genuine question. Common situation: Acquire a new file by internet download, or from an associate; save the file to local disk. In Windows File Explorer navigate to the file, then use the context menu to "Scan with Bitdefender". Run the file, or open the file in the…
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Premium Subscription upgrade
I already had Total Security and upgraded to premium security and was charged £59.99 on 14 jan 2025. Was also charged a renewal for my total security of £74.99 on 23 jan 2025. Could I upgrade further to Ultimate security and refund me any difference. Thanks
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Anyone know what to do about Webview error in Bitdefender Main when Activating?
Removed free version and re-installed but am left with blank BD Main window and the following error after clicking the sign in button. Error dialog is titled "Rundll". Error is "Error in C:\Program Files (x86)\Microsoft\EdgeWebView\Application\130.0.2849.56\msedgewebview2.exe Missing entry: —embedded-browser-webview=1" My…
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Scan history in central
Hi everyone, When I run a scan, quick scan or system scan it shows the results in central but when I run a custom scan no result is shown in central. Also only the latest scan results are shown in central. I would like in central to be able to see per device a full history of the scan results, all the scans that have been…
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Can I use it in China?
Can BD be used in China again Is the telemetry data in China stored in China or sent outside of China?
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Bitdefender blocking microphone
When my child is trying to use the microphone during online class (because, you know, pandemic), nothing comes across. Windows 10 troubleshooter can't find anything wrong. Device is not muted. Bitdefender Total Security, no idea which version because they don't make it easy to find out with a simple "About" button, and…
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retailer activation key rigid?
I get the activation key from online retailer but after active it for about 3 moth it get revoke somehow? How can I check if the key I get is rigid or not. There is not e-mail contract from bitdefender when it revoke.
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Bitdefender VPN and Web Protection (Traffic Light extension)
I have just installed Bitdefender VPN on my Apple mobile devices and found that I can't have Web Protection and VPN on at the same time. I am in the process of now installing Bitdefender VPN on my Mac Air and wondered if the same conflict applies with the Traffic Light extension for Safari? Any advice welcomed. Gareth
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VPN servers
Does the VPN server have an address of 1.0.0.1? I wasn’t aware that was an acceptable IP address for a server.
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Inconvenience of cutting/copying and PASTING in Bitdefender Expert Community
When I occasionally post in the Bitdefender Expert Community I find myself cutting or copying and pasting content from one place to another within the text-entry element of the form — the thing I'm typing in right now. For example, suppose I initially write, "This would help all users surely!" Upon re-reading, I feel that,…
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Does Safepay session get killed by Bitdefender update?
Hello, all. Just now I'd launched Safepay, loaded a finance-related website in one tab, successfully logged in to my account, navigated through a couple of links …and then the Safepay session suddenly died — Safepay was shut down. Everything else on the laptop continued to function normally, AFAIK. Shortly after being…
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How to connect the server on windows11??
#Background: failed to connect the server after activated the license and install the client on Windows 11, as show in the screen snapshot. #Problem-sovling methods, which follow the guidance: https://www.bitdefender.com.hk/consumer/support/answer/95128/. 1.change the DNS + 2.forbid the firewall + 3.reset the IE + 4.reset…
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Why can't I choose Russia as location anymore?
I tried to choose Russia as location, but it's not an option anymore. I worked a week ago. Did Bitdefender remove it?
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is malware trying to attack my phone?
I have some blocked connections that have shown up on my iPhone. These are urls I have never seen - I presume they are trying to connect to me and web protection says it's malware. This doesn't feel good. How are they connecting to me and does it mean I am susceptible if web protection is off? Do I need to change my IP…
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How do I unlock my android?
I recently created finger print access, I was not awarw that after 72 hours, I have to open mt phone using a password. I have been asked for a Bitdefender Password which I do not have. I am not now able to use my phone.