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BD is blocking sent mails to be saved in Thunderbird
Whenever I send a mail, a copy is saved in the sent-folder. Now, however, I get the message that it took too long to connect to the server and that the mail is sent but no copy could be saved due to a network or fileadmission error (translated from swedish). Sending mail is no problem, neither i receiving. I use imap,…
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How can I secure Central app en SecurePass app on android with fingerprint or PIN?
I installed the central app and de securepass app on my mobile phone. But I can just open them without any protection like fingerprint or PIN. I tried to figure out how to to that, but I cannot find it How can I do that?
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Bitdefender Safepay white icon
Hello, I would like to point out that when Safepay is open, its icon in the taskbar is white. I also note that this does not affect the proper functioning of SafePay. Regards,
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Early debit
Why have you taken my annual payment 2 weeks early?
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On my iPhone, protocol Wireguard not working
hey there, I’m from Oman, recently started using VPN from Bitdefender, unfortunately when trying using Wireguard protocol connection won’t work and error 9 occurs, while switching to IKEv2 it works fine! I tried all steps given by support center for error 9, but no luck!
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How to stop VPN popup from happening on boot up?
Have the paid for version of BD Total Security. After a power on boot into Windows 11, 24H2, the VPN window pops up. I don't want to use the VPN. Here's a sample of the popup: What is the setting to stop the VPN popup from happening?
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Android app - Not blocking Trackers and Ads
I am attaching the app screenshot for reference. Even after running the app for 54 minutes and using 87MB traffic it shows 0 ads and 0 trackers blocked
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I have paid for VPN Premium but still getting 200mb limit
Hi, I have paid for the Premium VPNN but still have a 200mb limit and the option to upgrade. Have I missed something on the install/activation?
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Continuation to my older post.
So, in my older post, i said Bit Defender and ESET didnt find anything. Today i went to Klingai (Real site this time), and made three videos, after those, i decided to check their subscription prizes, immediately, as i hit that site, Bit Defender told me, that it had stopped malicious command line! So, it seems that…
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Log in to two accounts simultaneously on the pc
Hi, I find myself in the following situation. My PC is protected by a ‘family account’. I am also logged into Bitdefender Central on my PC with this account. I have now purchased the password manager for myself. Now my question: Can I be logged into two accounts on my computer at the same time? In other words, can I…
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Bitdefender Rescue Environment Scan Frozen
On my Windows 11 Pro PC with BD Total Security started running the RE Scan and at the point where the screen shows a reset, everything froze. At this point I was not able to restart the PC so I did a hard shut down. When I re-booted the PC, Windows never starts up after the BIOS flash screen appears and the screen just…
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Windows 11 notifys me Bitdefender is out of date
But it's not… any solutions?
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The website won't open.
Hello, I'm using the antivirus program well, but I'm having trouble opening some websites. If possible, please try to open these two websites and check if turning off the firewall exceptions or web protection helps: test 1: [removed buy admin] test 2: [removed by admin] Usually, I can open the site the first time with a…
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Can I use Bitdefender to port forward through CGNAT
Hi there! I've recently learned that my isp uses CGNAT. This is preventing me from port forwarding for my minecraft server. I've learned that you can use a vpn to bypass this, but I can't find where to do it in Bitdefender. Any help would be appreciated!
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How to allow temporary access to a website?
There are a couple of websites I need to use regularly. Since activating the Bitdefender VPN, I can't log on to those needed website.
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On startup of Firefox, how to stop "Bitdefender Password Manager" tab from opening by default
Would anyone know how I can get the Bitdefender Password Manager tab NOT to open when I open Firefox, but still enable the use of the Bitdefender Password Manager? I have Bitdefender v. 27.0.20.106. One can disable the Bitdefender Password Manager add-on, which stops the tab from being displayed on startup of Firefox. But…
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All of the sudden VPN Broken Tunnel Error causing disconnect and can't access certain sites
With an unusual effect --- I cannot access any of my personal websites I own and are hosted through hostgator when the VPN is NOT working. I can ONLY get to them when the VPN is connected and working. This JUST started happening right around doing a windows 11 update. I can get to my portal dashboard on hostgator, but…
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GT:VB.Nyx.1.36.144C0E
Hello, Today, my Bitdefender Total Security flagged a file as infected with GT:VB.Nyx.1.36.144C0E during routine system cleanup. Here’s what happened: Initial Detection:- Bitdefender detected a threat linked to a file downloaded via winget:…
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BD is blocking my OneDrive sync. What am I supposed to do as a next step?
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Firewall blocked Mapped network drive
I noticed that Bitdefender Total Security's Firewall was blocking my access to all Mapped Network Drives, which I was accessing through a Cisco Any Connect VPN. Since I had this issue with the firewall before, I double checked the security settings in Bitdefender > Firewall and made sure that the Cisco VPN were not…
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Does Bitdefender Free version 1.0.21.1109 now include a vulnerability scan?
I've got Bitdefender Free installed on an old system running Win7. Windows Update has been set to Disabled and Never for many years. (I use this system with a few old programs.) About two hours after Bitdefender Free updated today, Windows Update launched. I stopped it and saw that it was now set to Enabled with a Delayed…
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Unknown entries in hosts file
Hi everyone, I have 2 entries in my hosts file that I don't recognize and I don't know how these where added: 54.186.110.160 geoip.pango-paas.co 18.161.97.3 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com What are these? Should I delete them?
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Firewall alert
HI, I've been using BD for a few months and today I had a new firewall alert. Google shows little but the IP address may be linked to BD. Can anyone confirm this is nothing to worry about ,cheers
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Renewed my Subscription but BDTS still shows "5 Days Left Renew"
I just purchased another 1 year subscription to Total Security and added the code at Bitdefender Central and there it shows my sub is active until next year. However on the BDTS control panel software itself it still says "5 days left, Renew". I have updated BDTS and done a re-boot but it still does not show the new…
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hoe kan ik een ander tablet in mijn account toevoegen
ik heb recent een nieuw tablet gekocht maar krijg het niet voor elkaar om de oude te verwijderen en de nieuwe toe te voegen
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BitDefender Question(s)
Is there a way to have bitdefender not run when I restart my laptop? And also is there a way to lower the ram/CPU etc it uses? Like rn it's using 10GB and idk how to lower it
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How to migrate Bitdefender and VPN to new computer
I have Bitdefender and VPN support for one computer. I recently migrated to a new computer and of course I can't run Bitdefender on the new computer because I can only run it on one computer. What do I need to do on my old computer and what if anything to I do on my new computer. When I got shy new Mac air I used to…
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Exceptions Question/Issue
So I use a program called iFone MirrorTo and it's Assistant app uses this url (https://ssr.iappsign.com) to download it's app to my phone but even after I add it to my Exceptions list it still fails. How do I fix it?
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Powershell malicious requests
Bitdefender notification isn't stopped as soon as i boot my pc it starts popping up, did all kinds of scans but nothing was found, altho the first time i install it , it found multiple threats and managed to delete them, how should i approach this ?
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What happened to Bitdefender TrafficLight, the browser plugin?
What happened to Bitdefender TrafficLight, the browser plugin? Has it been integrated into Bitdefender Total Security, or is it still required as a separate installation? I can see that network protection is working correctly—EICAR tests are blocked—so it seems that browsing protection is active even without the…