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Why is Bitdefender Free Antivirus still using constantly 10% CPU even after disabling everything?
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Remote Actions (Quick Scan and System Scan) not working.
My Remote Scanning (Quick Scan and System Scan) do not appear to be working. I get a message saying: "Processing your command", followed by "Your command was sent and will be processed soon. Make sure the device is online and you'll receive the results once done." Then nothing! I have checked my device (PC running Windows…
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Persistent Chrome redirect to Bing.com
I've tried everything to stop Chrome from redirecting to Bing.com, but it keeps coming back. Chrome is my default for my S24 ultra. I've cleared the cache and data, uninstalled and reinstalled, and run 3 different anti-virus provider scans, Bitdefender, McKaffee, AVG. None of them found anything on the scans. How can I…
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récupérer le mot de passe des paramètres généraux Bit Dfender Total Security
Bonjour, Comment faire pour récupérer le mot de passe des paramètres généraux de la console ? Merci
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VPN not working on IPhone or ipad
I have recently purchased Ultimate Security and have got the VPN working on my laptop (so assume the router firewall is OK) but not on iPhone or iPad. On iPhone, after ‘instal’, no configuration is showing and I get error code 9 message…but none of the fixes offered seem to help. On iPad, I have a configuration loaded but…
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several subscriptions
Hello, I have 4 subscriptions, 3 total security and 1 total security premium. I want to use the VPN from the premium subscription but I cant choose what to install. The system always install the not premium one. At the premium I have 2 more users free to install out of 10. How can I choose what to install? Thank you
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Media autorun enables, Bitdefender wants to fix it but fix isn't permanent. Why?
Every day or so I get an amber vulnerability message that media autorun is enabled and that this is not desirable. So I press fix and it gets disabled. The fix seems to only last until the PC is powered off. What is the point of offering a fix if it has to be done every time I power up the PC? Windows 10 Toshiba laptop…
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How do I get Bitdefender to startup when my computer is turned on.
Bitdefender does not startup when booting from the startup menu.
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Download Regular Update Files
BitDefender has regularly scheduled updates, depending on how it is initially set up. One question that I would like to ask; is there a way to reach out for updates 'manually' at a time of your choosing ? Also, the update files are a regular naming convention and recognizable. Last update I received was a voluminous mess…
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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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Fale Positive, unable submit on the website
I tried to download Ducky One X keyboard firmware update, but Bitdefender blocked it. Here's the message Bitdefender sent me: "Feature:Advanced Threat DefenseYou must restart your device to finalize the cleaning process.Application Step1-MCU Ducky109_V20250430.exe has been detected as potentially malicious and was…
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Ransomware through sharing compromising videos to email contacts
I got an email (attached) where the scammer sent me an email using my own email. I am looking to members of the community to share guidelines how to eliminate this threat once for all. I am active user of Bitdefender on my PC. Kindly support. https://us.v-cdn.net/6031943/uploads/VO6Q0CT9D0PJ/scammer-email-2.pdf
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Another question about resetting my PIN
Thanks for all your replies and help but I don't have a secure pass and I never did. I just had the app and in the app you have the option to use the feature app lock that locks some of your apps and when you lock your apps you were asked to put in a PIN number or to choose a PIN number rather and that's the pin number I…
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Can Chrome trust the SecurePass extension?
Hello, When trying to add the SecurePass extension to Chrome from https://chromewebstore.google.com/ a warning window pops up saying secure browsing does not trust this extension. I just followed the link from Bitdefender Central. Given the already low rating and complaints is it even worth installing? Thank you
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Password Manager or SecurePass
I'm a non-techie installing Premium Security on 2 Windows PCs, 2 Android phones and an iPad. Overall it's been much less confusing and maddening than the departing No**on ;-) However, being invited to install both Password Manager AND SecurePass threw me, as I'd read that the latter replaced the former? I plumped for…
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Bitdefender Antivirus Plus - Remove VPN Nag Pop-Up
Build 27.0.49.354 Bitdefender constantly has a pop up asking to turn on VPN. I dont want Bitdefender VPN. When I click on "Dont show again", it shows it again later on or when I turn on my other VPN. This is annoying and should never pop up again if I selected it to not show again.
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Setup to allow Remote Desktop to work
OK before people tell me to search I've already searched, found a whole load of irrelevant posts here and elsewhere and not solved the problem. My setup - two pc's, one laptop, all connected to the same local physical ethernet (no wifi connections). All three running bitdefender. PC 1 - this is my new PC and I want to be…
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Variable duration of the full scan
Hi, you might be curious to understand why the times of the full scan are very variable. The first full scan I did after installing Bitdefender lasted about 2 hours and 30 minutes (more or less). Another full scan I did later after a few months lasted about 2 hours. While yesterday I did a full scan that lasted over 3…
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Safepay no longer prints to default printer
Hope someone can help. Printing when in Safepay has always worked correctly until one day it didn't. The default printer shown in the footer of the Safepay page is correct (a physical printer) but when asked to print it now just opens up Microsoft OneNote. I don't understand what could have caused this change or how to…
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Why does Bitdefender change its own settings?
I've seen Bitdefender do this before, but why will user set settings not stay set? For example, I set NOT to scan DVDs. It works for a while, then it sets itself back on again.. I set scheduled scans up. Bitdefender ignored them most of the time. I deleted the scheduled scans. Now Bitdefender runs a scheduled scan, but not…
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Fake email from Amazon
Hello, For information, I share with you the phishing attempt with a fake email from Amazon regarding the "Amazon Prime Family" subscription that I received today. As you can see from the first screenshot the email address is suspicious. Regarding the second screenshot I have hidden my personal information (email and bank…
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App Lock Keeps Turning Off
I've found that the only way that I can keep App Lock working reliably on my Android phone is by turning off battery optimization for Bitdefender Mobile. If I don't do this then I have to reboot the phone, after which App Lock will work for a short while and then quietly quit. By "quit" I mean that no apps are locked. I…
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I am using bitdefender Mobile Security in my Android mobile and app lock not working?
My mobile app lock is not properly working. I have set all app on app lock in bitdefender setting with biometric lock and also add as admin in permission setting. Sometimes it ask for security pin and some time it wouldn't ask. Please reply for my query.
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COM AddIn in Word
I have a COM AddIn in Word that automatically updates itself by generating a batch file and spawning a process to run that batch file with the Windows shell to update the COM AddIn when Word is closed. BitDefender blocks this. How can I tell BitDefender that this is expected behavior and allow it?
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Pop-up notifications
Nothing I've seen here so far addresses how to turn off the annoying pop-up notifications. I have everything turned off yet I still get pop-ups about new devices, blocked suspicious activity, etc. It's frustrating when I'm gaming because the pop-ups cause games to pause until I close the pop-up window. There is nothing…
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Entering a subscription
Hi all, I have bought a 2 year subscription and when I enter it, it keeps asking me for my credit card details for renewal. I don't want bitdefender to have my credit card details at all. How do I get around this? Seems ridiculous I have to give my credit card details for something I have already bought! Cheers, Will
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False positives with Bitdefender
I’m writing to report a false positive regarding the domain [*url removed by @Flexx*], which Bitdefender is currently flagging as unsafe. This domain is completely safe and serves as a privacy-focused tool platform. It includes: Custom profile pages for users (similar to Linktree), A secure email aliasing service to help…
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SecurePass Not Ready for Primetime
After suffering with poor instructions and plodding my way through exporting and then importing my Password Data (PW Manager to SecurePass), I was finally, able to access my login details for the various sites, etc. I need PWs for. Today, Bitdefender locked me out of SecurePass in my browser and I was forced to input my ID…
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Made the mistake of "upgrading" to SecurePass
I really like the Bitdefender suite and had everything working great with Password Manager. My license is up for renewal at the beginning of January. I was planning on upgrading the security suite. I switched from Password Manager to SecurePass and I have to say I'm extremely disappointed in the product. Unfortunately, I'm…
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Bitdefender subscription not renewed. Does windows defender antivirus auto re-enable?
Hi. In windows 10, if bitdefender's subscription has ended and is not renewed (planning to renew at a future date, in a week or two), shouldn't bitdefender total security disable its antivirus and re-enable the windows defender antivirus automatically when this happens? Is there a way to re-enable the windows antivirus…