SafePay is causing some conflicts with payment websites

mikeg2k

When I try to log into State Farm for example, Safe Pay automatically causes issue logging in. It causes State Farm to immediately log me out. I know it's Safe Pay causing the issue because when I went into the privacy settings to disable it automatically opening on whitelisted sites the site would work fine after.

Alexandru_BD

Hello @mikeg2k,

I know the latest update rollout reached 100%, can you check if your Bitdefender is up to date? The latest version is 27.0.40.173 and may help fix the issue you are encountering.

If your Bitdefender has a different build number, follow the steps from this article to manually update the Bitdefender security solution installed on your Windows computer:

https://www.bitdefender.com/consumer/support/answer/32196/#scroll-to-heading-2

If the issue persists, kindly contact the Support teams and provide them with a detailed description of the issue. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex