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Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
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Someone I blocked is reading all my social media messages and emails
Someone I blocked is reading absolutely everything I send via social media messages including from my private accounts and blue-ticked accounts to blue-ticked accounts, and all my emails, telegram etc. Even when i am in Instagram they seem to know whose account I have gone into to view. This is true for text sent from my…
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Account Privacy -> Account Detail page requires revamp
Recently, I ran a manual scan on my device and got an Account Privacy alert. When I opened up the Account Detail page for the affected account, it was absolutely useless, simply stating my account was compromised and that I need to mark the compromise as resolved. If you show me literally NOTHING about the exposure, how…
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Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
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SafePay is causing some conflicts with payment websites
When I try to log into State Farm for example, Safe Pay automatically causes issue logging in. It causes State Farm to immediately log me out. I know it's Safe Pay causing the issue because when I went into the privacy settings to disable it automatically opening on whitelisted sites the site would work fine after.
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Account Privacy Settings/Android
Hey Community, In the account privacy settings I had an email address that bitdefender was monitoring, it showed there was a breach under that email address so i addressed & resolved the issue and thought when I tapped delete I assumed it only deleted the breach when instead it deleted the email add itself so when I try to…
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Clarification on Bitdefender's Policies Regarding Pirated Software Detection and Reporting
Dear Bitdefender Support Team, I hope this message finds you well. I have a question regarding Bitdefender’s policies on detecting and reporting for exmaple "pirated software" and "pirated games". If Bitdefender detects such software on my system, will it report this to any authorities or third parties? Or do third parties…
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¿al utilizar el destructor de archivos, queda algún rastro digital?
Seria posible que quedaran rastros digitales con información sensible que no quiero que sea recuperada, ya sea en el trabajo o algún hacker.
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Is Bitdefender compatible with Intel Ultra processors? | Emmanuel Katto
Hello Bitdefender, Myself Emmanuel katto, I would like to ask a question. Does the Bitdefender software support Intel Ultra processors, and are there any plans for a release date for this feature? I am considering purchasing a laptop with an Intel Ultra processor for improved security and privacy. Thank You!☺️
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Exceptions - Return Control Back to Us Users
Bitdefender DOES NOT respect my choices for exceptions. In fact, some options, such as "Advanced Threat Defense" are grayed out. I really do not care if Bitdefender thinks creating an exception for a thumb drive or mapped volume is unwise. It's MY computer, not Bitdefender's. If I don't want something scanned, that's MY…
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My laptop camera is not detected
Hello all, I know some similar question has been posted (https://community.bitdefender.com/en/discussion/82472/no-camera-access) but the solution posted on this old thread doesn't work with me. I think this old thread is related to an Asus laptop (with Control Center) but I have an Acer. My problem : My camera (integrated…
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VPN vs. Smart DNS: Which One’s Better at Protecting Your Privacy?
VPN and Smart DNS proxies are handy if you want to hide your digital identity from various online services. However, their functionality is wildly different, and one of them is considerably more effective than the other at safekeeping your privacy. It’s no secret that VPNs are one of the most efficient ways to anonymize…
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combo lists
How can I find out which sites have been affected when the Domain is left blank? How can I find all sites that have my details, even if it's just my email. I've changed passwords on sites I can remember signing up with. What happens when sites have changed names, I don't recognise the new sites name, eg myyearbook changed…
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Special Offers and Product Reports
I recently purchased Bitdefender Total Security and I am still trying to get used to using it. I have noticed that the toggles for disabling Settings>General "Special Offers" & Settings>Advanced "Product Reports" don't work. I have unchecked both options and each time I reopen Bitdefender they are both checked again and…
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New Support articles for Password Manager!
Following your feedback, we have created a dedicated category for the newest member of the Bitdefender portfolio. Here you will find Password Manager related discussions, but also a selection of helpful articles from our knowledge base. Check them out and please feel free to share your thoughts, ask questions and we'd love…
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Wife's PC BDTS Firewall Notification Prompt Bug. Any Help?
Hi, My wife's PC is experiencing a bug with the firewall notifications. We use the firewall in active mode so it can notify us every time a program is trying to access the internet. On my PC everything works fine. On her PC, very often when she gets a notification from the firewall asking to ALLOW or BLOCK a connection…
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Is My Privacy Safe If Someone Shares With Me His/Her Subscription?
Can the account owner of BitDefender central who shares with me the subscription know any information about my computer or anything I do? thank you
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[macOS] Offline TrafficLight database
I tried Bitdefender for Mac today, and decided to try its TrafficLight extension that checks the safety of websites. As I always do, for privacy reasons, I used a proxy to intercept the traffic and see what data, if any, Bitdefender sends to work. Unfortunately, TrafficLight sends every URL to Bitdefender for checking,…
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Safepay integration with 1Password, Dashlane, Bitwarden, KeepassXC etc.
I would like to suggest Safepay integration with standalone password managers. Bitdefender users should be able to use 1Password, Dashlane, Bitwarden, KeepassXC etc. when banking and shopping. Please let them add their password manager extensions to Safepay. There is a few reasons to do so: 1) The Wallet is a very poor…
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How to Identify a Fake VPN
VPNs are among the most efficient online anonymity tools. Their popularity has triggered a surge in the number of services available, making it harder for consumers to choose a reliable provider to stick with. Find out how to spot fake VPNs in the article below:
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6 tips to help you reduce your digital footprint and why it matters
Whenever you go online, you leave a digital trail of information you willingly and unwillingly share. This is your digital footprint. Read the full article below to find out why reducing your digital footprint is worth the effort:
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Back to School: 8 Cybersecurity Tips for Teachers, Parents and Kids
As kids of all ages get ready to head back to the classroom, digital miscreants are eager to take advantage of this busy time by targeting parents, students and teachers with ruses of all kinds. Let's take a look at some key cybersecurity tips for starting school this year:
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Privacy Settings & Bitdefender Password Manager
Where are the Bitdefender Privacy Settings to Protect against Bitdefender Password Manager being pushed by Bitdefender as a Notification? 😣
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Question regarding bitdefender privacy module
Dear All, What is the "display notification based on bitdefender user's choice" which can be found under Privacy>video and audio protection>settings.
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How to Use a VPN like an Expert
Having the right digital privacy and security tools at your disposal is a great way to stay protected. But what makes these tools even more effective is knowing how to use them to your advantage. Bitdefender cybersecurity experts share their best tips on how to use a VPN in a way that really makes a difference, so that…
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5 Tips to Protect Your Privacy While Traveling
Traveling is still atop most everyone’s list of favorite activities, whether for vacationing or work. The sheer thought of packing up and visiting another city or country is exhilarating for many, and it’s not hard to see why. However, despite the awesomeness, it involves a series of risks that are not immediately obvious…
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What Makes a VPN Trustworthy?
In today’s climate, online privacy has taken on new levels of importance and is no longer seen as optional. Not long ago, the consensus was that you don’t really need privacy unless you have something to hide. Preserving your online anonymity can keep you safe against various threats, including hackers, intrusive ads,…
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Why Hotspot Shield?
Why does Bitdefender use the services of Hotspot Shield and not from NordVPN for example? Wouldn't that be a better and more privacy friendly option?
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Apple Boss Fears Ransomware Could Make Its Way onto iPhones
Headlining this year’s IAPP Global Privacy Summit, Apple CEO Tim Cook expressed deep concern that lawmakers stand to make a big mistake if the practice of ‘sideloading’ apps is given the green light on iPhones. In a persuasive speech, Cook stressed that apps vetted for entry to the Apple App Store are held to a high…
