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Do I need to install Bitdefender on my smart tv?
I am concerned that my TV is connected to the internet. I search alot of online programs. Should I can I download the Bitdefender on my TV? Thank you in advance DotnEd
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Confused about trial
Hi folks. I have had BD total security on my PC for several years and have three mobile phones and a tablet added. My last annual renewal was a couple of months ago. One of my phones has just alerted me that I only have two days left of my trial?! Not sure why that is as I presumed it was covered under my main account as…
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Blocking e-mail from the same site
I've been receiving spam e-mails from a site (domain) that I never signed up on. I record them as spam, but I still keep getting them. I tried to unsubscribe, but I received a warning that the site wasn't safe. How do I stop these e-mails? Any help would be greatly appreciated.
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I bought the new upgrade and don't fully understand
Greetings, Might be a dumb question. But I upgraded from Total Security to Premium Security and I have the receipt and it shows on my account. I thought it would just automatically update my services in my existing Total Security, but confusion only hit me. It asked me to download a new BitDefender so my question is, do I…
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VPN speed
I am using BitDefender products for more than 15 years, so the addition of VPN to their services made me very happy, as I could have now all the online safety services under one hood. I have the VPN for more than one year, but only recently I started to use it, as my previous solution NordVPN expired. Unfortunately, the…
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Long malware removal time.
I wonder why Bitdefender takes a long time to delete a malware file even if it is recognized by real-time protection and therefore is in the anti-malware signatures. While doing some tests I noticed that it takes up to 1 minute. 1 minute to delete a malware file from your desktop? Seems a bit excessive to me.... Other AVs…
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Email notworking after URL block.
Good day all, on the 4th of March a URL on an email was blocked for a suspicion. Since then I am unable to receive emails on the particular account. Could this be because of the block? or did the URL affect my emails?
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Unable to access NAS device
I've just added a Buffalo NAS device to my home network, which is connected to the same router my desktop is connected to. However, I cannot see the NAS unless I disable the firewall. I know I can add an application to bypass the firewall, how do I add the NAS so I can see it without disabling the firewall? I'm currently…
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Scans occur that aren't under protect
Hi, I know the issue of scans not being remembered are fixed but I have a new issue. Scans that I had created, that then got lost are now occuring without being on the list of scans here: As you can see no scans are scheduled but... This is a scheduled scan I created before the update that broke scans. It scans all changed…
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Protection défaillante
Bonjour Je suis obligé de réinstaller sans arrêt car je me retrouve avec " les services sont en cours de chargement » et plus d’icone " vous êtes protégé »
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Premium VPN 26.1.0.50 version issue
The problem occurred after updating the premium VPN version. ('25.7.0.1' to '26.1.0.50') When connecting to the VPN, programs already running were not affected, so there were no interruptions. After updating the version, running programs are interrupted every time I turn the VPN on and off. Is there any solution? (There…
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What is Gen:Variant.Tedy.10842 ?
This virus is in the folder C:\Windows\System32\config I scanned the file and found it had a virus so I deleted the virus but after I restart the virus is still there help me how to delete this virus permanently :(
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Syslog settings page missing for trials?
Hi team, Evaluating Gravity Zone and syslog capabilities is important. The documentation says those settings are under configuration --> miscellaneous but there is no "miscellaneous" page under configuration. Do you know if this is disabled for trials? Thx a lot,
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I can't see some apps in Firewall / Rules section.
I wanted to create rules for some apps like Media Player Classic, VLC and Focusrite Notifer etc. but I can't see their EXE in the app list. Why is that? How can I add rules for those apps? Any help would be appreciated.
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A false website blocked
Hey, How can unblocked an false website!! Is not an false website tryed on another computer use another antivirus programs there going better. How can fix that.
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Rescue Enviorment video problem
When running Rescue Enviorment offline scan the video is badly distored and only bliinks on for about a second, then the screen goes blank for several seconds, then it repeats (distorted video - no video-.distorted video - no video-etc.) This only happens with Offline scans otherwise videos is fine. Any suggestions?
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Reset app
Good afternoon, i've installed bitdef on my android mobile. I don't remember the main password and I haven't signed the recovery code. How can I reset the app? Thank you in advance
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Two infected webpages detected and blocked - What steps to take?
Hi all, On February 24 and March 4, on two different webpages, Bitdefender blocked infected webpages. In both cases, I accessed benign websites. On February 24 accessed a government website, and on March 4 I accessed a benign website that I have used for a very long time prior to having Bitdefender and prior to having the…
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using bitdefender passwordmanager , should I remove google passwordmanager?
using bitdefender passwordmanager , should I remove google passwordmanager?
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Direct Download links for Bitdefender Central Total Security & Communication Port Details
Hello Bitdefender Team, Greetings for the Day! I'm looking for direct download links for Bitdefender Central Total Security, share me the details where i can find the updated download links when the latest version is released. Also, request you to share the list of URL's along with the Port numbers which can be excluded in…
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Windows/Debug/PASSWD.LOG
Below is the text from the above file on my W10 machine. It certainly appears that someone or something is attempting to change my windows logon. This is exactly what happened to me about a year ago. Please dont reply teling me its harmless, because unless there is a great explanation, I wont believe you. Thank you in…
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Bit defender total security wont allow me to change settings
Ive installed bitdefender total security on number of computers and on one of them want to adjust the settings but cannot and they are greyed out. How do allow these settings to be updated on this computer? If its profile specific can I allow updates for all profiles
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Why is my vpn exposed?
I have paid for VPN and my Ip address keeps getting exposed. I am not happy with this as that means people/hackers have access to my personal information and I am currently doing post graduate studies. This is not good enough. Can you please help me with solutions to resolve this?
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Chrome notification pop up with a virus scam
visited a clean website and i clicked on a box to prove i am not a robot and before i know it im getting told to renew my macafee antivirus software etc and now i keep getting notifications spammed to me. I dont know how to make it stop asides from switching chrome notifications off whihc i dont want to do. i will attach a…
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Como el firewall de Endpoint Gravityzone detecta un ataque de ARP Spoofing?
Estamos realizando unas implementaciones en un cliente, sin embargo el cliente nos indica que realizo unos ataques por inundación de Spoofing y BEST no los detecto, existe alguna configuración que se deba realizar para detectar este tipo de ataques?
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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Storage scan
Hi, I was wondering if there's any way to scan folders or specific files in the mobile version. I usually download a lot of files from my mobile so this option is mandatory for me. I'm paying for the premium version but can't find that option. Desktop version and everything else is good so far. Thanks in advance
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static.thunderboltlaptop.com
Hello - I am receiving an outrages number for suspicious notification blocked: Feature: Online Threat Prevention msedge.exe attempted to establish a connection relying on an unmatching security certificate to static.thunderboltlaptop.com. We blocked the connection to keep your data safe since the used certificate was…
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Quick And Easy Fix To Solve The Bitdefender VPN Error 12
i just found my computer to be disconnected and when i tried to reconnect it showed Error 12, my quick and easy fix to this was to: 1.turn off Bit Defender VPN, 2.go to settings and turn off Internet kill switch. 3.Turn back on Bit Defender VPN and then turn back on kill switch everything should connect and work again
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Bitdefender Mobile Central App and 2FA
@Alexandru_BD , Bitdefender Mobile recommended downloading the BD Central app, so I did so this afternoon. I could not find a Forum dedicated to the mobile Central app, something you might consider, though I know that you do not want to clutter up the BD Forums. When I entered my Google Authenticator six-digit code, with…