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Mobile app not recognising my subscription
I have downloaded the mobile security app and after signing in it doesn't recognise my family pack sub and instead only offers a 14 day trial
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Uninstall re-install Bitdefender Total security
Did some searching and it looks like there is an uninstall tool? Is the newest 2023? how do I know what year/ version I have just says in account Bitdefender Total security then how do i re-install….do i log in at Bitdefender.com with my account? how many installs do i get? looks like it's down to 3 total from 5, or it…
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LibreOffice Calc Incompatibility
In LibreOffice Calc (LibreOffice_24.8.2), I can only scroll down in my spreadsheet when Bitdefender Antivirus shield is running. Anyone else had incompatibilities between Bitdefender and LibreOffice? (incompatibility with other programs should be a category BTW)
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Is this a scam?
Just got an email from Bitdefender. Says: You've installed Bitdefender's award-winning protection on the maximum amount of devices available in your account. But don't worry. If you need to protect other devices, you can do so with just a few clicks: Then 2 links in the email to Bitdefender Central …. I closed the email. I…
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(Solved: Added Abbreviations Of The Months) Mentioning А Month
Be sure to include the month of winning in the title. Honorary membership" refers to a special status granted to an individual without requiring formal obligations. To ensure clarity for concerned members, it is important to mention the start date of the honorary membership, indicating when it officially began.
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Can VPN shut down Internet connection?
Hello, I am experiencing recurring issues with Bitdefender VPN. Once installed on a PC, the internet connection randomly drops. It sometimes restores if I reactivate the VPN connection. The kill switch is NOT enabled. The operating system is Windows 10 with a clean, up-to-date installation as of 15/12/2024. The VPN was…
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Why do I get "An application is stopping Chrome from safely connecting to this site
The site is google.com "Bitdefender Antivirus wasn't installed properly on your computer or the network Try uninstalling or disabling Bitdefender Antivirus" Whu is this happening? How do I disable Bitdefender?
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How to access detailed error messages in SecurePass?
I'm getting an error trying to open up particular accounts with passwords associated with them in SecurePass: unfortunately that error is a nondescript message on my Android phone, and isn't even specified in Windows (the window just hangs on the swirling "loading" type screen). Is there a log of detailed error messages in…
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Delist my sites
My 2 Wordpress Sites were hacked but now is cleaned. Please remove from blacklist.
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I have a subscription and it saying i need a activation code i had bitdefender for a couple yrs now
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Twitter nsfw/hate accounts in feed
Hi, On my feed in Twitter, I get sometimes NSFW content from fake channels that doesn't go away. I noticed there might be cross-origin loading of posts or at least the media. I go into more detail in this post on the Avast community, but got no answers… Is the Web Application Firewall of Bitdefender endpoint also not able…
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Thailand cracks down on Myanmar’s scam compounds by severing electricity access
Thailand has cut power to sections of the Myanmar border, targeting regions that house criminal enterprises masquerading as online investment hubs and call centers. The move follows mounting pressure from China, which has seen its citizens fall victim to these sophisticated scam operations in staggering numbers. The…
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I have been going around in circles trying to find away to contat SOMEONE in this company
I want to cancel my subscription and i keep going no where on the website. I need to cancel my subscription, there is no email address, live chat, nothing
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Forward Bitdefender Gravity Zone log to Google Chronicle ( Google SIEM )
Greetings. I am currently conducting a PoC for the cloud-based Bitdefender GravityZone antimalware. At the moment, I am facing difficulties in forwarding event logs from Bitdefender GravityZone to Google Security / Chronicle (Google SIEM). Have any Bit experts here successfully done this before? If so, I would appreciate…
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Router history
Hi community Is there anyway to protect your router history from prying eyes. I gave my wifi password to my brother to use the internet when he was staying with me. Apparently he searched our router history. Can I protect that somehow? I have Bitdefender Premium Security installed.
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Has anyone come across the tinyburner.exe at startup?
I suspect that this executable file is a trojan, ransomware, malware etc…, or some sort. It has been installed on my computer for the past few months until I finally got kicked out from my own computer without me doing anything. I got hacked and large sum of money was withdrawn from my Binance Exchange crypto account. I…
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Is normal to receive this prompt by Password Manager on my smartphone?
Sometimes ( often to be honest ) when I insert a password on my smartphone, after a while I get this kind of pop up/prompt by Password Manager : Is this normal? Is a real prompt from the app or something else ?
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How do I get Outlook to start after latest Bitdefender update?
Desktop Outlook will not start even in safe mode after the latest Bitdefender update. How do I get this to work?
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The log shows an error. Can AI glasses speak by themselves?
Who has encountered this situation?
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2F Auth
Hello, I've changed the cellphone and lost generation of the code. I used microsoft authentificator. I know the account and password but lost the connection to the gravityzone. Any advice to disable 2-Factor Authentication to active in the new device? Thanks very much!
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How to delete GravityZone Cloud Control Center account
I have 2 GravityZone accounts that I want to delete. Please note, I'm not talking about Bitdefender Central accounts, I know how to delete that, I'm talking about GravityZone Cloud Control Center accounts. Thanks.
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Keylogger on Replacement Keyboard
Hello, I'm looking to purchase a replacement unbranded keyboard for my Asus laptop off AliExpress and it's got me thinking. Is it possible for it to have a keylogger installed on it? Would Bitdefender pick it up if I do a keylogger scan or does that only scan for keylogger software on the OS? thanks
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Does B.D. Work profile effects Express vpn or other system work outs?
i need more explanation about work profile of b.d. as details provided here r not enough: https://www.bitdefender.com/consumer/support/answer/2063/#:~:text=The%20Work%20Profile%20has%20been,when%20the%20Work%20Profile%20activated%3A&text=All%20Bitdefender%20alerts%20and%20pop%2Dups%20are%20disabled or here:…
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ljaz cdaz crypto virus ransomware pirate fee
My pictures were encrypted with ljaz and cdaz viruses, I can't decipher them
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VPN Need to resolve error code 2
BItdefender VPN installed and worked fine for years. 2/10/2025 After an update to the VPN, no longer connects to automatic server (USA) Also will not connect to Canada or Belgium. "An error occurred while trying to connect (error code 2)." Summary: Was working just fine. I made no changes whatsoever to the computer. After…
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Why is my VPN blocking my Internet.
When I turn on my VPN or it on automatic, my internet is blocked .How do I fix this?
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Please remove our domain from your blacklist asap
Hello, You have categorized our site as malicious. We have already proceeded with all the characteristics and we have no virus Can you please remove it? thank you
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Obvious Malware (to me) that Bitdefender does not detect, what do I do from here?
So I accidentally installed a trojan today because I was exhausted and confused a google ad for the download button of a legitimate product, the stupid part on my part was not stopping to think about why this installer was called "PC Appstore" (I really should've known better, but its too late for common sense to save me).…
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Using Narrator screen reader with Bit Defender
Hi, I'm a long time user or Bitdefender (BD) AV and recently started using Narrator (built in Windows screen reader) to support my access to the program - I have a visual impairment. Narrator can't read any of the links or tabs on the BD UI and common keyboard hits such as Tab and Enter fail to activate or jump between any…