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Login / Authentication Hell Loop
Hi, yesterday, i moved from BD Wallet up to the new BD Password Manager and after it was done, i got stuck in an nightmarish authentication loop :
1) All my passwords are stored in the new BD Password Manager.
2) The new BD Password Manager browser extension is installed and working fine.
3) I click on the extension and it asks me to Sign in to my main BD account.
4) I enter the correct information to Sign in and it is accepted.
5) But for some reason, it wants to validate my identity (2-step verification).
6) It sends a verification mail to my valid email adress.
7) To get into my valid email adress, i need that password.
8) That password is stored in my new BD Password Manager.
9) Goto step 1).
So i dont have access to any of my passwords anymore. No Bank No Amazon Nothing
Answers
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Hello @shopping159753,
Are you refering to your password for the e-mail address associated with Central?
Are you required to validate your account using 2 Factor Authentication by any chance?
The password should be available in the previous Wallet.
If you cannot retrieve it, you can reset it or disable login at startup.
Premium Security & Bitdefender Endpoint Security Tools user
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