Firewall keep desactivating

Oria

Hi, despite toggling the firewall on bitdefender, it keeps being desactivated if I close and reopen the UI

Meanwhile the windows firewall keep activating, on windows 10

I tried the method with the BFE (give permission) mentionned on your website

what could it mean ? Why am I unable to activate the firewall ?

Alexandru_BD

Hello @Oria,

If you've followed the steps from this article already:

https://www.bitdefender.com/consumer/support/answer/2818/

Check for other security solutions and uninstall them. Then restart Windows and try again to activate Bitdefender Firewall.
If this doesn't apply, head to the link below and contact the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex