SecurePass Pin

REB6140

On my laptop regardless of browser (Firefox, Edge, Chrome) I keep being asked for my pin. I enter same, click 'unlock' and nothing happen. I then am forced to enter my master password. This is a new laptop and this started with the installation for the first time on 7/16/2025.

How do I fix this?

Alexandru_BD

Hello,

You can turn off the automatic PIN locking.

Repeat the PIN Setup steps. Check this article for instructions and go to "PIN Setup":

https://www.bitdefender.com/consumer/support/answer/108414/

In the Lock device & ask for PIN after dropdown menu, select Never and press Save.

This will disable Bitdefender SecurePass automatic locking and PIN prompts.

I hope the information is helpful.

Regards