I have just changed my antivirus to bitdefender total security and since doing so I cannot access I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN.

I am in the UK and I don't have the VPN activated. I have even been into running programs and shut down the bitdender vpn app and service but still keep getting this.

I can access this on my wifes laptop which is running a different antivirus which is Norton supplied by her bank.

Any Ideas.