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(Very) Annoying Automatic Activation of New Subscription
Following notification that my subscription was due to expire on 9th July, I purchased a new subscription and received a new activation code on 16th June. I did not activate the new subscription at this time. Two days later I received the following email:
'We gladly inform you that your Bitdefender Total Security subscription has been automatically activated and associated with your Bitdefender Central account.'
So now I have lost nearly a month on my old subscription and am unable to delay the start of the new subscription. (I tried the + Activation with code trick but did not get the option to extend/delay)
How can I recover the lost days that were so annoyingly taken due to no fault of my own?
Answers
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The Bitdefender chat facility sorted my problem by merging the subscriptions - they were very quick and helpful 😁
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Nice to know your issue has been resolved.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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