Central and Subscriptions

Central and Subscriptions

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(Very) Annoying Automatic Activation of New Subscription

Following notification that my subscription was due to expire on 9th July, I purchased a new subscription and received a new activation code on 16th June. I did not activate the new subscription at this time. Two days later I received the following email:

'We gladly inform you that your Bitdefender Total Security subscription has been automatically activated and associated with your Bitdefender Central account.'

So now I have lost nearly a month on my old subscription and am unable to delay the start of the new subscription. (I tried the + Activation with code trick but did not get the option to extend/delay)

How can I recover the lost days that were so annoyingly taken due to no fault of my own?

Answers

  • The Bitdefender chat facility sorted my problem by merging the subscriptions - they were very quick and helpful 😁

  • (Very) Annoying Automatic Activation of New Subscription

    Nice to know your issue has been resolved.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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