Is there any sort of application control in the cloud version of bitdefender?

priven

Good day all

In the support documentation, it says that the application control module is only available in the on-prem instance.

Does this mean that there is no application protection on the cloud?

Is there any form of application control in the cloud instance, maybe by blocking the hashes or creating an IOC object that will do the blocking?

If not does anyone know if they are planning on adding this feature to the cloud?

Andrei_S Enterprise

Hello @priven ,

Although the Application Control module is not available for GravityZone Cloud there are other features that you can use to block an application using hashes:

You can use the Application Blacklisting from Network Protection → Content Control : https://www.bitdefender.com/business/support/en/77209-342965-content-control.html#UUID-ff9908fb-3813-7315-9dcb-d9722fff87f3_section-idm63253901105470 .
Furthermore, with a Enterprise license you have the Blocklist from the Incidents menu: https://www.bitdefender.com/business/support/en/77209-151159-edr-blocklist.html#UUID-154fd736-b8d9-c586-b666-379c0263b589

If you would need the Application Control module to be available for GravityZone Cloud you can open a Feature Request with our Product Management and they will evaluate your request and if accepted, it will be implemented in a future release.

Kind Regards,

Andrei

Flexx

https://community.bitdefender.com/en/discussion/100204/is-there-any-sort-of-application-control-in-the-cloud-version-of-bitdefender

Kindly contact Bitdefender Business Support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory

Additionally, @Andrei_S Enterprise from Bitdefender Enterprise team can check on this for you.

Regards

priven

I see, thank you @Flexx and @Andrei_S Enterprise

So what happens in the case where an application is automatically blocked by BD that shouldn't be?

Hypothetically for some reason firefox gets blocked is there a way to add an exception or do I need to report it to BD support as a false positive or something

For refrence I am using GravityZone Business Security Premium

Andrei_S Enterprise

Both options are available:

1. You can add an exclusion yourself as well.
   In this case it's important to determine which of the GravityZone modules is blocking the file/application and then you can add an exclusion for it. For example to add an Antimalware exclusion you can follow these steps: https://www.bitdefender.com/business/support/en/77211-342940-settings.html#UUID-66c592cc-e538-05df-dd8c-c457abd85c51
2. You can submit a false positive file to us and we will work with our Labs team to evaluate the detection. If it's found to be a false positive a new signature update will be issued by our product team. You can do so directly from the Sample Submission form: https://www.bitdefender.com/business/submit.html

Kind Regards,

Andrei

priven

Thank you for the assistance